In fact, the slow settlement of insurance claims is not necessarily the fault of the insurance company, but it needs to be analyzed in detail, because some cases are more complicated, and insurance companies need to rule out the existence of fraudulent insurance and verify the situation of the cases, which is indeed caused by accidents. There will be many twists and turns in the middle, and the speed of natural settlement will slow down.
Moreover, for some cases with high insurance coverage, insurance companies need to make large withdrawals and transfers, and they also need to make an appointment with the bank in advance, which will also slow down the speed of claims. In addition, because each company's internal claims process is different, the staff's work enthusiasm is also different, which may lead to slow claims. Generally speaking, if the insured's situation meets the claim standard, and the case is not complicated at all, and the amount is relatively small, the general insurance company will pay more quickly. The slowest legal requirement is to pay within 30 working days. If it is overdue, you can complain.
If the claim is slow within 30 days, you can try to communicate with the insurance company to confirm the problem first. If you do encounter the problem that the insurance company deliberately delays or even picks up the claim, you can call the insurance consumer complaint hotline 12378 to make a complaint. As long as the evidence is conclusive, the CIRC will warn the insurance company and conduct relevant interviews.
The above is my view on this topic based on my own experience. I hope I can help you, adopt.