According to Alibaba's Rules for Handling Intellectual Property Infringement in 215, the general infringement of the complaint: 1. If the same user is convicted of the same intellectual property complaint for the first time, 4 points will be deducted; 2. If the same user is found guilty of the same intellectual property complaint again, it will be regarded as repeated infringement, and 8 points will be deducted each time. However, if the time to complain again is within 5 days (including 5 days) from the date of complaint establishment, no points will be deducted. 12 -24 points (including 12 points), warning 24 -36 points (including 24 points), 7 days, 36 -48 points (including 36 points), 15 days, 48 -6 points (including 48 points), and 3 days, 6 points or more. Handling of serious infringement of account closure was complained for the first time, warning was established for the second time, and was complained for the third time for 7 days.