1. Complaints do not come up inexplicably and explain the reasons. First, tell Amazon clearly that the ASIN number of the product I sold was complained by the brand owner. The complaint number is: ******

2. Since we know that we cannot provide invoices and authorization certificates, we must have a good attitude and clearly tell Amazon that I have done something wrong, and sincerely apologize to Amazon, customers and complainants (right holders). I understand Here comes the seriousness of the problem.

3. Explain the root cause of the problem

A: When I sold this product, I didn’t know that the other party had completed Amazon’s brand registration. As an Amazon seller, I know that Amazon allows sellers to sell the same product without a brand record.

B: I carefully checked ASIN: ******'s description and picture, and I was sure that the product I was selling was consistent with his, so I mistakenly thought I could sell this product.

C: I also looked carefully at the pictures in the product details. There is no other seller's brand logo on the product, so I decided to sell this product

4. I will take the following measures to solve this problem and make up for this mistake:

A: After the incident , I deleted the listing completely to ensure that I would no longer sell ASIN: ******** products.

B: I canceled the sold-out order to avoid a bad experience for Amazon customers, 2 orders at a time

C: At the same time, I canceled the order according to Amazon’s email Tip, I sent an email to the seller who complained about me, apologizing to him, and hoping for his understanding (I won’t take a screenshot here. Generally speaking, they won’t reply to emails to complainants, so you can take a screenshot and send it to Amazon. Prove that you have tried your best to make these remedies)

5. I will take the following measures to ensure that similar problems will not occur in the future

A: If I want to sell another seller’s product, I'm going to check to see if he has a brand registration to make sure I'm not infringing. I went to the US Trademark Office to check.

B: I will work hard to learn Amazon’s latest rules, do my best to abide by them, and firmly support Amazon’s rules.

C: If I want to sell something on Amazon, I will not start selling the product until I have determined whether there is infringement.

6. I am very happy that Amazon gave me the opportunity to appeal. I will always abide by Amazon's code of conduct. I have also deeply reflected on the mistakes I made in this incident. I hope Amazon can withdraw its appeal. My punishment, in view of my remedy.