Tmall appeal voucher refers to the evidence materials that need to be submitted for appeal. It mainly includes authorized sales certificate (which needs to be directed to the trademark owner), formal purchase certificate, picture books provided by the owner or its authorized dealers, photos of specialty stores, bar code query results, and photos of related models in the specialty store query system.

1. What is the Tmall complaint voucher?

Tmall appeal voucher refers to the evidence materials that need to be submitted for appeal.

It mainly includes authorized sales certificate (which needs to be directed to the trademark owner), formal purchase certificate, picture books provided by the owner or its authorized dealers, photos of specialty stores, bar code query results, and photos of related models in the specialty store query system.

2. What are the serious acts of sellers selling counterfeit and pirated goods?

1. From the information level of sellers selling counterfeit and pirated goods in large quantities or in the whole store;

2. Selling counterfeit or pirated goods that cause personal injury or property loss to consumers;

3. The goods sold by the seller are identified as counterfeit and pirated goods by brand and copyright sampling inspection according to the Rules for Sampling Inspection of Taobao Commodity Quality;

4. The seller intentionally hides or conceals information related to the goods, or maliciously evades the supervision of the platform to sell counterfeit and pirated goods in other ways, including but not limited to selling counterfeit and pirated goods by deliberately hiding trademarks and smearing trademark logos.