Consumer rights and interests refer to the rights and interests that consumers enjoy in accordance with the law when they obtain goods or receive services for a fee, and within a certain period of time in the future. Below are 7 Consumer Rights Day speeches collected by the editor. You are welcome to read and share. I hope you all like them.
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# Consumer Rights Day Speech 1#
Teachers and students:
Good morning everyone!
Tomorrow is March 15th. Do you know what day this is? It is 315 International Consumer Rights
Consumer Rights Day, as the name suggests, is a day to safeguard the rights and interests of consumers. As early as March 15, 1962, President Kennedy proposed the four rights of consumers. The International Consumers Union decided to mark March 15th as the "International Consumer Rights Day". In 1987, my country Consumers Association was accepted as a formal member. Large-scale publicity activities must be held in various places to introduce consumer knowledge and relevant legal knowledge in various ways to awaken and improve consumers' awareness of self-protection. Today, "315" has become a symbol, full of justice and justice; It is also a voice that conveys a call for equality and integrity.
Some students may think that protecting the rights and interests of consumers is a matter for parents and is still too far away from our children. In fact, this is not the case. In our daily lives, we all have consumption experiences, for example, shopping in supermarkets, shopping in food courts, buying school supplies in cultural parks, buying snacks or gadgets from vendors’ stalls... At this time, we Playing the role of a consumer. Maybe you have encountered this kind of embarrassment: you spent a lot of money on stationery but bought a low-quality product. You went to a stall to buy snacks, but something went wrong. Damage to your health, etc. At this time, should you admit that you are unlucky and keep silent, or should you confidently go to the business or relevant parties to argue for an explanation? I think you will definitely choose to ask for an explanation! That's right. It can be seen that 315 Consumer Rights Day is closely related to each of us. It should be a day that we all pay close attention to.
So, as primary school students, how should we protect our rights? How about not being infringed? Let’s start with ourselves, start with small things. Start by understanding the necessary legal knowledge, gradually cultivate legal awareness, and know how to use legal weapons to protect our legitimate rights and interests. At the same time, we also remind everyone, don’t. Buy "three no's" products without production date, quality certificate and manufacturer name; do not buy candies, drinks and other food from street stalls; do not buy pirated books and audio-visual products, reject counterfeit and shoddy goods, and protect your own life Right to health, achieve green consumption and scientific consumption, let our lives be full of sunshine, and make our lives more exciting because of safety!
Thank you everyone!
#consumer rights day Speech 2#
Dear consumers and comrades:
The annual "March 15" International Consumer Rights Protection Day is here. Today, the "March 15" International Consumer Rights Day commemoration event, organized by the County Industrial and Commercial Bureau and the County Consumers Association, with the participation of multiple departments and companies, was grandly held here. Here, on behalf of the county party committee and the county government, I would like to express holiday congratulations and sincere greetings to all the consumers and friends in the county!
This year, the annual theme determined by the China Consumers Association is: "Consumption-9 Development ". We will improve the consumer market environment and stimulate daily consumption by carrying out the theme activities of "Consumption and Development"; solve people's livelihood problems and maintain social stability; strengthen consumer education and guidance, and make it convenient for the masses to mediate and negotiate in accordance with the law as consumer rights protection Basic working methods; publicize consumption policies, promote consumer confidence, build consumption harmony, and promote economic development.
In the past time, the consumption quality of consumers in the county has continued to improve, and their awareness of protecting their rights in accordance with the law has continued to increase.
The County Industrial and Commercial Bureau and the County Consumers Association, as our consumers’ own organizations, shoulder the important task of safeguarding the legitimate rights and interests of consumers. They promote the Consumer Law, accept consumer complaints, participate in combating counterfeit and shoddy goods, and investigate and punish those who infringe the interests of consumers. We have done a lot of work to prevent illegal activities and safeguard the legitimate rights and interests of consumers in accordance with the law, and have achieved certain results, making positive contributions to promoting the county's economic development and building consumption harmony. It has been commended by the provincial and municipal Consumers Association systems many times and has effectively served as a "link" between the party and the government to connect with the masses. The county party committee and county government are satisfied with this. In the future, it is hoped that the Consumers Association, under the leadership of the county party committee and county government, will strengthen close collaboration with various functional departments, actively organize, coordinate and urge relevant departments to protect the legitimate rights and interests of consumers, and promptly protect and prevent consumers from harming their lives and health. In the event of property safety violations, we will coordinate with quality inspection, health, news media and other relevant departments to strengthen measures and cooperate with each other in accordance with laws and regulations and within their respective scope of authority to increase efforts to crack down on the illegal production and sale of counterfeit and shoddy goods. , Let’s work together to protect the legitimate rights and interests of consumers.
In the face of the current consumption environment, phenomena that infringe on consumer rights often occur in the fields of production, circulation, service industries, and consumption. For example, the production and sale of fake and shoddy products, lack of quality, lack of credibility in after-sales service, false propaganda, etc. have aroused strong dissatisfaction among consumers, become unfavorable factors that endanger social stability, and also damage the Party and the Party to a certain extent. The authority of the government, I would like to take this opportunity to make a few requests:
First, around the theme of "Consumption and Development", we should actively protect consumer rights and interests by expanding domestic demand, stimulating consumption, promoting development, and maintaining stability. The starting point and end point of the work is to regard convenience for the masses, legal mediation, negotiation and reconciliation as the basic working methods of consumer rights protection, vigorously carry out consumer education and guidance, and strengthen social supervision of goods and services. Through publicity and education, consumers and operators can further enhance their awareness of consumer safety, improve their ability to identify fakes, and create a good atmosphere for the "Consumption and Development" theme event.
The second is to increase the intensity of rights protection and law enforcement. Protecting consumer rights and interests is the basis for building a harmonious society, improving consumption levels, and promoting economic development. Only by safeguarding the rights and interests of consumers can the market economy better reflect fairness and justice, and the economy and society develop well and rapidly. It is hoped that the rights protection systems such as "12315" complaint reporting and rural "one meeting and two stations" will be fully utilized to effectively increase the supervision of product quality and service quality. Severely crack down on illegal activities involving the production and sale of counterfeit and shoddy goods. It is necessary to focus on consumer rights protection to provide efficient and fast services to consumers, so that consumers can receive all-round protection. Create a harmonious consumption environment with civilized management, high-quality services, safety and health, and scientific consumption throughout the county, and make due contributions to the revitalization of the XX economy.
The third is to focus on goods and services that are closely related to consumers' food, housing, transportation, use and other activities. Departments cooperate with each other to organize and carry out multiple centralized rectifications such as food safety supervision and inspection, and strictly To crack down on various illegal behaviors that infringe on consumers' rights and interests, we must improve consumers' awareness of self-protection through effective daily supervision. At the same time, enterprises and self-employed individuals in all walks of life should play a greater role in maintaining growth, expanding domestic demand, adjusting structure and promoting development, constantly improving the quality of products, providing quality services, improving the consumer environment, meeting consumer demand, and conscientiously fulfilling their obligations. Fulfill the social responsibility of protecting the rights and interests of consumers and create a favorable final economic environment for the orderly development of the entire social economy.
Comrades and friends, safeguarding consumer rights and interests is the common responsibility of the whole society. I hope that all sectors of society and relevant departments can join hands, work together, and work closely to safeguard consumer rights. Contribute to the legitimate rights and interests of the public and make new and greater contributions to maintaining social stability and prosperity.
Thank you everyone!
# Consumer Rights Day Speech 3#
Consumers, friends and comrades across the city:
Good morning everyone!
On the occasion of the "315 International Consumer Rights Day", on behalf of the Municipal People's Government, I would like to express my sincere condolences to the vast number of consumers in the city and to all the staff who work hard on the front line of consumer rights protection. The majority of producers and operators and all people from all walks of life who care and support the protection of consumer rights would like to express cordial greetings and heartfelt thanks! In the past year, the Municipal Consumers Association and relevant functional departments worked around our city center, based on functions, innovative ideas, Pay attention to people's livelihood and serve the overall situation, and make new breakthroughs in strengthening the effectiveness of consumer rights protection and promoting local economic development. This year, we must closely focus on the theme of "Consumption and Safety" and focus on the following three aspects:
1. Increase publicity and education and deepen awareness of consumer rights protection.
The Municipal Consumers Association and its governing units must make full use of television, radio, newspapers, periodicals, the Internet and other media to widely publicize the "Consumer Rights and Interests Protection Law", "Food Safety Law" and other relevant laws and regulations, and actively carry out consumer Education, through organizing legal knowledge training, popularize rights protection knowledge among consumers and operators, and form a good situation in which operators operate with integrity and consumers can consume with confidence; it is necessary to promptly disclose illegal acts that damage consumer rights and interests, and publish consumer rights protection information and typical rights protection cases , increase consumption warnings to guide consumers to consume rationally and scientifically; conduct market consumption surveys in a timely manner, collect consumer opinions and suggestions on hot and difficult consumption issues, and provide timely feedback to relevant departments to ensure that problems are effectively solved; focus on the elderly, We will protect children, farmers and other vulnerable groups and take measures to protect their legitimate rights and interests.
2. Strengthen regulatory functions and create a safe consumption environment.
Doing a good job in consumer safety supervision is an important way to benefit people's livelihood and promote harmony. Administrative law enforcement departments such as industry and commerce, quality supervision, price, health, drug supervision, and housing construction must take safeguarding and protecting the legitimate interests of consumers as their starting point, strengthen their regulatory functions, and increase law enforcement efforts. The first is to strictly control the access of market entities. For entities that produce and operate products involving personal health and life safety such as food and medicine, the registration procedures must be further tightened and standardized to ensure that the qualifications of operating entities are legal and valid. The second is to strengthen the quality supervision of key commodities, carry out targeted quality inspections, urge producers and operators to control quality at the source, and prevent and reduce safety hazards. The third is to carry out in-depth investigation and handling of illegal cases, severely crack down on illegal activities such as the production and sale of counterfeit and shoddy products, infringement of intellectual property rights, and concentrate on rectifying key areas such as food and agricultural inputs. The fourth is to increase social supervision, focus on the supervision of housing, medicine, transportation, tourism, insurance, public services and other fields, and promote the improvement of the quality of goods and services through surveys, reviews, comments, suggestions and other methods. The fifth is to innovate the supervision model, strengthen corporate self-supervision and establish a good corporate image by implementing brand strategies and building an integrity system.
3. Integrate the forces of multiple parties and improve the long-term mechanism for rights protection.
On the basis of further improving the 12315 information network and the construction of "one conference and two stations", we will actively explore new channels to meet the diverse demands of consumers. The Municipal Consumers Association should increase collaboration and cooperation with relevant governing units, accept consumer complaints in a timely manner, and effectively satisfy consumers. The judicial organs further strengthen the legislative work on consumer safety and improve the relevant systems to ensure consumer safety and reduce the burden of rights protection lawsuits. News media pay timely attention to consumer safety issues, actively publicize them, and increase public participation in consumer rights protection. Efforts should be made to develop a new way of social rights protection that relies on multiple forces, professional platforms, close media collaboration, and integrated system supervision.
Comrades, when it comes to safeguarding consumer rights, safety comes first. Doing a good job in protecting consumer rights requires the joint efforts of all sectors of society. I hope that everyone will actively participate in various activities with the theme of "Consumption and Safety", effectively strengthen consumers' awareness of rights protection, enhance consumers' ability to protect rights, enhance consumer confidence, give full play to the driving role of consumption in economic and social development, and contribute to the Promote the city's scientific development, comprehensive transformation, accelerate its rise and make new contributions.
# Consumer Rights Day Speech 4#
Dear leaders and friends:
Today is the "315" International Consumer Rights Protection Day. The County Industrial and Commercial Bureau held a grand gathering here and invited county leaders and representatives of our enterprises and individual industrial and commercial households to hold commemorative activities.
Taking this opportunity, on behalf of the __ County Industrial and Commercial Bureau and all industrial and commercial administrative staff, I would like to extend a warm welcome to everyone, and express my heartfelt congratulations to the commended enterprises and individual industrial and commercial households.
This year, the China Consumers Association has determined the theme of consumer rights protection work in 20__ as "Health and Rights Protection". This is a major measure to implement the important thinking of the "Three Represents", adhere to people-oriented democracy, build a socialist harmonious society, safeguard the fundamental interests of the overwhelming majority of the people, and further improve the people's quality of life. Our industrial and commercial departments and consumer associations will focus on this theme, conscientiously perform their duties, continue to deepen the "health and rights protection" activities, and achieve tangible results.
Life and health issues have always been the most concerned and realistic interests of the broad masses of the people. Among cases related to consumer rights and interests, there are cases of infringement of consumers’ right to life and health caused by quality problems such as food and medicine. Extremely outstanding. Therefore, strengthening the protection of the people's right to life and health is to safeguard the fundamental interests of the overwhelming majority of the people.
Thank you everyone.
# Consumer Rights Day Speech 5#
Comrades and friends:
On the occasion of the annual International Consumer Rights Day, On behalf of the county government, I would like to extend holiday greetings to all the consumers and friends in the county!
The establishment of International Consumer Rights Day is to expand the publicity of consumer rights protection and make it widely known around the world. Pay attention to, promote cooperation and exchanges between consumer organizations in various countries and regions, and better carry out work to protect consumer rights and interests. This year, the China Consumers Association has determined that the theme of the year is "New Consumption, I Make the Decision." New consumption is a new driving force that leads to the upgrading of the consumption structure and promotes the transformation of the economic model. It is an important way and inevitable choice to improve people's livelihood, promote development, and improve mechanisms. New consumption requires new ideas and new measures. The theme of the Year of Consumer Rights Protection in 20__ - "I am in charge of new consumption" is consumers' support and affirmation of new consumption, and is also consumers' call for an increasingly better consumption environment.
“New consumption is my decision” has the following three meanings: First, establish the concept of “consumer priority”, listen to the voices of consumers, pay attention to consumer demands, meet consumer needs, and win consumers’ support. The second is to promote the culture of "integrity, fairness, and rule of law", innovate the consumer rights protection mechanism, and create a good environment where consumers can make their own decisions in consumption; the third is to guide scientific and rational consumption, practice green consumption, Quality life calls for awareness of rights protection, advocates rights protection in accordance with the law, and allows consumers to take the initiative to become supporters of new consumption.
In order to carry out this year's theme publicity activity, the County Consumer Protection Committee will hold a special press conference with the theme of "New Consumption I Make the Choice" to announce ten major consumer rights protection events in 20__ and safeguard consumer rights. Top ten typical cases; held a consumer forum with the theme of "Wedding Photography Services"; carried out "315 International Consumer Rights Day" publicity and consultation activities; promoted hundreds of lectures into schools, hundreds of movies into rural areas, and hundreds of consultations into communities. Three Hundred and Three Advances" and other activities.
The protection of consumer rights and interests is a livelihood project that involves thousands of households and is closely related to the lives of the people. It requires the common concern and participation of the whole society. Operators should be honest and trustworthy, operate in accordance with the law, effectively ensure the quality of goods and services, and create a good consumption environment for consumers; industry organizations should strengthen industry self-discipline, urge enterprises to improve product quality and service standards, improve industry regulations and related standards, and guide enterprises Properly handle consumer disputes; relevant government departments must strengthen market supervision and management, severely crack down on counterfeit and shoddy goods and illegal business activities, purify the market environment, ensure stable prices, and enhance residents' consumption ability and confidence; the news media must strengthen publicity and guidance to ensure that the three The concept of service is deeply rooted in the hearts of the people; Consumers Association organizations should improve service awareness, innovate service mechanisms, strive to improve service levels, and effectively safeguard the legitimate rights and interests of consumers.
We hope that all sectors of society will work together to fulfill their respective responsibilities and work hard to create a good consumption environment, market environment, and investment environment for our county!
Thank you!
#consumer rights day speech 6#
Comrades:
In-depth study and implementation of the party’s xx spirit and the national “two sessions” throughout the country Under the great circumstances of the grand convening, we have ushered in the annual "3·15" International Consumer Rights Protection Day. On this opportunity, on behalf of the county government, I would like to extend holiday congratulations to the consumers in the county and to the work All staff working on the front line of consumer rights protection extend sincere greetings and express heartfelt thanks to people from all walks of life who care about and support consumer rights protection work.
In the past year, under the leadership of the county party committee and county government, and with the strong support of relevant departments and all walks of life, the County Consumers Association has focused on the seven major tasks entrusted by the "Consumer Rights and Interests Protection Law" functions, and actively carried out the theme activities of the "Consumption Harmony" year and achieved good results. According to statistics, in 20__, the County Consumer Association received 20__ consumers, accepted 169 complaints, and resolved 169 cases. The complaint resolution rate reached 100%, saving consumers 517,500 yuan in economic losses.
At present, although the consumption environment in our county has improved significantly, infringement of the legitimate rights and interests of consumers still occurs from time to time. Some public and service industries use their market monopoly to infringe on the legitimate rights and interests of consumers. Behaviors such as counterfeit and substandard food and agricultural inputs that harm farmers still exist. Some unhealthy, uncivilized, wasteful consumption resources, environmental damage and other problems in consumer life are also prominent. Therefore, it is of great significance to further strengthen consumer rights protection and improve the consumer environment in our county.
In 20__, based on the spirit of the Party’s 1999 Conference and the actual situation of consumer rights protection work in recent years, the China Consumers Association determined the theme of the year as “Working Together to Govern and Enjoy Consumption”, and its meaning The point is: protecting the legitimate rights and interests of consumers is the common responsibility of the whole society. All sectors of society should work together to protect consumer rights, improve the consumer environment, and promote the sound and rapid development of the economy and society. Its content is: Enterprises are the main business entities in the market and are the first person responsible for consumer rights protection. They should operate with integrity and abide by the law, assume the obligations and responsibilities of operators stipulated in the "Consumer Rights and Interests Protection Law", and create corporate profits at the same time. , we must consciously safeguard the interests of consumers. The government and relevant departments are the main body of market supervision and should conscientiously perform their market supervision responsibilities, intensify supervision, and effectively protect the legitimate rights and interests of consumers. Consumers are the main subjects of market consumption. They must safeguard their legitimate rights and interests in accordance with the law and actively participate in social supervision of goods and services. At the same time, they must adapt to the requirements of the development of the situation, establish advanced consumption concepts and consumption methods, and consume scientifically, reasonably, and civilized .
The Party’s report pointed out: The key to achieving future economic development goals is to accelerate the transformation of the economic development model, adhere to the policy of expanding domestic demand, especially consumer demand, and promote the economy to shift from relying mainly on investment and exports to relying on investment and exports. Consumption, investment, and export-driven transformation must be based on economic development, pay more attention to social construction, and strive to ensure and improve people's livelihood. The annual theme activity of "Working Together to Govern and Enjoy Consumption" is organized to further improve the consumption environment, enhance consumer confidence, stimulate domestic demand, expand consumption, improve people's livelihood, maintain social stability, and promote the construction of a harmonious society. What is different from previous years is that "responsibility" is given top priority this year. Not only are operators required to fulfill their responsibilities, but also all functional departments are required to conscientiously perform the responsibilities entrusted by the "Consumer Rights and Interests Protection Law" so that the legitimate rights and interests of consumers are effectively protected. .
Comrades, protecting the legitimate rights and interests of consumers is the common responsibility of the whole society and is directly related to the economic development and social stability of the county. We must be guided by the important thought of "xu" and the party's xx spirit, with the theme of "joining hands to govern and enjoy consumption", carry out in-depth publicity of the "Consumer Rights Protection Law", and gradually improve the self-confidence of consumers in safeguarding their rights in accordance with the law. Protect awareness and the ability to identify counterfeit goods, further intensify the investigation and punishment of various violations of laws and regulations, effectively safeguard the legitimate rights and interests of consumers, and strive to create a good consumption environment, market environment and investment environment.
Thank you all!
# Consumer Rights Day Speech 7#
Dear leaders, teachers, and classmates, hello everyone:
< p>Today is 315 International Consumer Rights Day. The China Consumers Association has determined that this year’s theme is consumption and services.Therefore, the topic of my speech is consumption, service, and my responsibility.
__ also once sang such a song: Looking at flowers in the mist, looking at the moon in the water, you can distinguish this unpredictable world. The lyricist __ once said that this song is for 315, hoping that consumers can use a pair of discerning eyes to see the turmoil in this economic life clearly, clearly and truly!
In recent years, there have been more and more news about smashing cars and air conditioners. As everyone knows, it is simply wrong to damage products to attract attention. This smashing is a pleasure. This smashing, the evidence is gone. The evidence is gone. , why should manufacturers compensate for losses?
So in the turbulent economic life, who is the pair of eyes we can rely on? That is the "Consumer Rights Protection Law".
As students, we don’t have much role as consumers, but this does not mean that this festival has nothing to do with us. When we drink fake mineral water after being tired from the journey, we silently Throw it away silently or go forward and argue with the merchant? When we read in the newspaper that inferior and expired beer bottles are still hurting people, in addition to feeling sad for the injured, have we thought about how he should safeguard his due rights? ?When we see parents encountering toxic plastic bags in their daily lives, have we told them that their consumer rights are being harmed? When vegetables with pesticide residues are still sold in the market, when three-free products are still placed on store shelves, all this Everything, when we encounter it, we should stand up and use legal weapons to protect our rights and interests as consumers!
For more than ten years, 315 ordinary people who came from abroad have Memorial Day has evolved into a festival and a banner for Chinese consumers. At this time every spring, she will once again polish our faith and courage, letting the light of reason shine in the hearts of every operator and consumer.
Students!
Let us denounce and expose the profit-minded counterfeiters together;
Let us stand up for those who are brave enough to defend themselves and The pioneers of popular rights applaud and shout;
Let us call together for the power of the legal system to protect our happy life.
I have finished my speech. Thank you all.
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