Receiving a warning for intellectual property infringement on Amazon is something that many sellers will encounter. If the store is closed due to infringement, you can try to send an email to the rights owner to apologize and negotiate a solution. If the negotiation is successful, you can ask the rights holder to send a withdrawal email to Amazon.

First, the withdrawal email must be sent from the trademark or patent registration email of the right owner to be effective.

For example, when I registered a trademark with the Trademark Office, I used email A. Then the withdrawal email I sent to Amazon must also be sent from this email to be considered valid. It will be invalid if sent from the right holder’s B email address.

Second, you can ask the right holder to send you a copy when sending a withdrawal letter, so that you can confirm whether it has actually been sent, and check whether the withdrawal method is correct.