Hello! Some customers have encountered situations like this! First of all, one thing to clarify is that the Nature wooden door brand must have its own LOGO. If not, it may be a problem with the agent. Secondly, if there is a problem with the quality, the first thing that comes to mind is how to solve the problem. You can go directly to the manufacturer to check. If there is no such order, if so, then ask for after-sales service. If not, then you can only complain to them. I believe that the manufacturer will come forward to solve this kind of partner that deceives consumers and has no credit!