Ask and answer the sales words

Ask and answer the sales words. For a gold medal seller, he can sell whatever he sells, and the key is definitely to have good words, so good sales words are very important for a sales. Let's share the sales words with you. Come and see. Ask and answer 1

1. If the customer says, "I don't have time!" Then the salesman should say, "I understand. I always don't have enough time. But as long as it takes 3 minutes, you will believe that this is an absolutely important issue for you? "

2. If the customer says, "I'm not available now!" The salesman should say, "sir, Rockefeller, the American rich man, said that it is more important to spend one day a month thinking about money than to work for 3 days!" It only takes us 25 minutes! Please set a date and choose a convenient time for you! I will be near your company on Monday and Tuesday, so I can visit you on Monday morning or Tuesday afternoon!

3. If the customer says, "I'm not interested." Then the salesman should say, "Yes, I totally understand. You certainly can't be interested in something that you can't believe or don't have any information. It's very reasonable and natural to have doubts and questions. Let me explain it to you. What day is appropriate?"

4. If the customer says, "I'm not interested in attending!" Then the salesman should say, "I understand very well, sir. It's really hard for you to be interested in something that you don't know is good." That's why I want to report or explain it to you personally. Come and see you on Monday or Tuesday, ok? "

5. What if the customer says, "Would you please send me the information?" Then the salesman should say, "Sir, our materials are all well-designed outlines and drafts, which must be coordinated with the instructions of the personnel, and each customer should be revised according to his personal situation, which is tantamount to tailoring his own clothes." So I'd better come and see you on Monday or Tuesday. Do you think it's better to wait in the morning? "

6. If the customer says, "Sorry, I have no money!" Then the salesman should say, "sir, I know that only you know your financial situation best." However, it will be most beneficial for the future to help make a comprehensive plan now! Can I come and visit on Monday or Tuesday? " Or say, "I understand. After all, there are not many people who want what they want. Because of this, we are now choosing a way to create the maximum profit with the least amount of money. Isn't this the best guarantee for the future? In this regard, I am willing to contribute my own strength. Can I come to see you next Wednesday or at the weekend? "

7. if the customer says, "at present, we are not sure what the business development will be." Then the salesman should say, "Sir, we have to worry about the future development of this business in marketing. Please refer to it first and see where the advantages of our supply plan are and whether it is feasible." Is it better for me to come on Monday or Tuesday? "

8. If the customer says, "I have to talk to my partner first if I want to make a decision!" Then the salesman should say, "I totally understand, sir. When can we talk with your partner?"

9. If the customer says, "We will contact you again!" Then the salesman should say, "sir, maybe you don't have much will at present, but I'm still happy to let you know that if you can participate in this business." It will be of great benefit to you! "

1. If the customer says, "Let's talk about it or sell something?" Then the salesman should say, "of course I really want to sell something to you, but I will only sell it to you if it can bring you something that you feel worthy of expectation." Shall we discuss and study this together? I'll come to see you next Monday? Or do you think it's better for me to come over on Friday? "

11. If the customer says, "I have to think about it first." Then the salesman should say, "sir, haven't we already discussed the relevant key points?" Let me ask you honestly: what are you worried about? "

12. If the customer says, "I'll think it over and call you next week!" Then the salesman should say, "Welcome to call, sir. Do you think it would be easier?"? Shall I call you later on Wednesday afternoon, or do you think Thursday morning is better? "

13. If the customer says, "I'll discuss it with my wife first!" Then the salesman should say, "Yes, sir, I understand. Can you invite your wife to talk with you? About this weekend, or which day you like? "

There are naturally many similar rejections, so I won't repeat them one by one again. However, no matter how many similar rejections there are, the way to deal with this kind of thing is still the same, that is, we must turn the refusal into affirmation and shake the customer's willingness to refuse. Only in this way can you take the opportunity to follow up and induce customers to accept your suggestion. Q&A 2

The first question is, what are you selling?

Answer, dear, what I'm doing now is a very popular personal care product, D Girl series. A product that makes the breasts stiff and the private parts healthy and compact, and everyone needs it.

second question, how much is this product of yours, and how is its effect?

Dear, do you want to use it for yourself, or do you want to be an agent?

sisters, here we must first understand the needs of customers. If the customer says I want to use it myself, then ask him what kind of problems he needs to solve, and send him our own feedback or customer feedback according to his questions. When introducing, be sure to tell him which ingredients can improve his problems and introduce them to him. If you say breast enhancement, it depends on what kind of situation customers want to improve. Then we send our own feedback or customer feedback to him. Tell him that because we are beneficiaries, we should share, and because we stand at the same height, he will be happier, right?

Third question, how long will it take for your product to take effect?

Answer, dear, everyone's physique is different, and the time to take effect is different. It depends on what kind of effect you want to achieve. I can guarantee you that you will get the effect once you use it.

the fourth question, the customer asked how to act as an agent.

A: Honey, you can act as an agent when you get the goods. You can also use it yourself or make money. Our team has one-on-one training friends and family members, and our team has professional senior big coffee lecturers. Teach you how to make money quickly.

Sisters, at this time, we must send her our agent level list, which is the four levels of our company.

ask him, dear, which level do you want to do? If he chooses 1888, ask how many boxes of goods you can take. Then you can tell him directly by voice. Remember to tell him by voice, dear, if you take breast enhancement and yin reduction, you can get five boxes with it. If you want to match all other products, you can probably get about five to ten boxes.

fifth question, I have too few friends, so I'm afraid I can't do it well.

Dear, I can understand your feelings very well. Before I became Wechat business, I had no clue and no connections. Everything is difficult at the beginning, so if you don't do it, you will always have to look at what others have gained.

Only if you choose the right person, then you will not be far from success. I believe there are at least dozens of friends in your circle of friends. Our team is very good and will teach you how to drain online and offline. I started with 5 friends. So you have seen me now.

Sisters, at this time, we must remember to cut off screenshots of our friends who are over 5,, and we can pick up more. Honey, you see I have so many people selling it now, right? The most important thing for our team is contacts.

The sixth question, customers will ask me that I have never been to Wechat business, and I am afraid that what should I do if I can't do it?

the answer, dear, doesn't matter. I started from scratch, too. I haven't been in contact with Wechat business before. Our team has training for newcomers, and many big coffees will train newcomers and teach us how to do it step by step. There are many big sisters in our team who are now in their fifties and sixties. They used to be unable to use WeChat, and now they are doing very well, earning thousands of dollars a day.

Think about it. Others can sit up. Why can't you? Just like I did it step by step. You have to believe that as long as you take the first step and the remaining 99 steps, I will accompany you.

the seventh question, what should I do if I don't have money?

A, honey, it is because I don't have money that you need to make money. If you are the second generation of officials and rich second generation, then you are particularly rich now. Then I'm sure you won't come to Wechat business, right? Just like me, if I have money, then I won't come to Wechat business.

the eighth question, can I study in an advanced team, and then sell the goods before I get them?

I understand your feelings very well and want to feel our course. At the same time, our company also has regulations that agents are not allowed to study, and everyone is the same. Each of us must abide by the company's rules and regulations, and I hope you can understand me.

No problem with the ninth article. What should I do if I can't sell the goods?

Dear, if you don't ship the goods, I won't make money. I can't make money for you to get the goods only once, right? Don't worry, I will teach your family one-on-one to build a circle of friends. I'm in a long-term business, so I can make money if you ship, right? We are mutually beneficial, if I'm in a business. I wouldn't do so well, would I? Don't worry, I'm a responsible person. All my agents recognize me. Look at my circle of friends. If I am not responsible, will you come to me today?

the tenth question, can I do it? does Wechat business really make money?

Dear Wechat business certainly makes money. It's the Internet age, but you can't check it while lying in bed. There must be a commitment and a serious attitude towards Wechat business. Our team's powerful system mode and method, coupled with your execution, are absolutely no problem.

the eleventh question, I think your products are a little expensive, and now some of them sell for tens of dollars.

the answer, dear, I can understand your feelings very well. In fact, many times I also care about whether the product is expensive or not. And is our effect worth the price? No matter how cheap it is, it's no use. No matter how expensive and effective the product is, customers will think of you. If our products are expensive and hard to sell, how do our dealers sell them?

thirteenth question, I have a job now, and I'm afraid I can't do it well if I want to work part-time.

darling, how many hours do you work every day? Are you busy? If you have a job now, you don't need others to take care of it, and you earn more money than you do. More work, you only need to spend a little time to send a job that is several times more than your salary. Are you willing to do it?

14th question, I have no time to take care of my children.

dear, I thought about taking care of my children at home at first, but I am not willing to reach out to my husband for money every day. Being looked down upon by others, Wechat business is very suitable for people who want to make money while taking care of their children, so they don't have to open a shop or go out to work. Take me for example. I'm not allowed to go to Wechat business while taking care of my children. Now one month's income is the income of others working for several months.

My husband and my family disagree with the fifteenth question.

dear, I can understand you very well, which shows that you are generally opposed to what you can't help but understand. Many treasure moms were opposed at home at first, but after doing it, treasure moms became younger and more beautiful and made more and more money. Question and answer of sales speech 3

"It takes 3 seconds to get close to the customer, which determines the success or failure of sales"

Every time you get close to the customer, there are different themes, for example, the theme is to make an appointment with a potential customer you have never met before, or to invite the customer to visit a demonstration.

in professional sales skills, the words when facing customers for the first time become close words.

The steps to approach words are as follows:

Step 1: Address each other by their first names

Call out each other's names and titles-everyone likes to say their names from other people's mouths.

step 2: introduce yourself

clearly state your name and business name.

step 3: thank the other party for the interview

sincerely thank the other party for taking the time to meet you.

Step 4: Greetings

According to the information prepared for the customer in advance, express your praise to the customer or match the customer's situation, and choose some topics that the other party can easily talk about and be interested in.

step 5: express the reason for your visit

clearly express the reason for your visit with a confident attitude, so that customers can feel that you are professional and trustworthy.

Step 6: Talk about praise and ask questions

Everyone wants to be praised. After the praise, they can ask questions to guide customers' attention, interests and needs.

Winners are good at asking good questions and getting good answers. " If you want to change the buying pattern of customers, you must change the way customers think. Asking some good questions can guide customers' thinking. Because what kind of questions the salesman asks, what kind of reaction the customer will make.

Questions can guide customers' attention, and attention equals facts. Professional telemarketers never tell customers anything, but always ask them questions.

The motto of the sales industry is: "Never say what you can ask."

Ask more and talk less is always the golden rule of sales. But be sure to ask the right questions. Ask a beneficial and effective question, and ask a question that can stabilize the customer's way of thinking. Before you ask a question to a customer, be sure to clarify the purpose of your question.

1. The principle of asking right questions:

Ask simple and easy questions.

ask YES questions.

ask little YES.

ask questions with little resistance.

2. How can I ask the right questions?

A, "What prompted you to decide to contact us?" -ask potential customers some questions about "doing" and focus on what has changed in their lives. Focus on what the other person is trying to accomplish, what he is doing now, or what he has done in the past.

B, show enthusiasm and interest when asking questions. How well customers answer your questions depends to some extent on the way you ask them.

C, in telephone communication, cooperate with customers' speaking speed and key words. If you find the customer repeating himself, it's probably because he thinks you don't understand what he said. At this time, you should repeat the key words he said.

D. Calling customers by their names in telephone communication can attract customers' attention and make them feel the respect of the salesman.