Article 25 of the "Interim Regulations on Express Delivery" clearly stipulates: Enterprises operating express delivery business shall deliver the express delivery to the agreed receiving address, the recipient or the recipient designated by the recipient, and Inform the recipient or collector to accept in person. The recipient or collection agent has the right to accept the goods in person.

In short, for express mail, the courier must deliver it to your door, otherwise it will be a violation. If the courier wants to place the express mail at a collection point or collection cabinet, he must ask for permission in advance. This requires the recipient's consent.

In addition, the "Interim Regulations on Express Delivery" also provide supplementary provisions on issues such as "sender privacy protection" and "how to claim compensation for lost or damaged express delivery". Picture

▎In view of the issue of personal privacy protection

The "Regulations" stipulate that except for relevant departments to inspect express mail in accordance with the law, no unit or individual may illegally inspect other people's express mail. No unit or individual may privately open, conceal, destroy, or resell other people's express shipments. Companies operating express delivery services and their employees are not allowed to sell, leak or illegally provide user information learned during the process of providing express delivery services. In serious cases, a maximum fine of 100,000 yuan may be imposed. Pictures

▎Compensation for lost and damaged express delivery

The "Regulations" stipulate that if a user's express delivery is delayed, lost, damaged or damaged due to lack of internal parts, he or she may file a claim for trademark, font size, The company that owns the express waybill can also ask for compensation from the company that actually provides the service.