Supermarket Employee Internship Summary

A summary is a written material that reviews and analyzes a certain stage of study, work or completion afterwards. It can help us organize our knowledge. Structure, highlight key points, and break through difficulties, so it is very necessary to write a summary. What should a summary of what you’ve seen look like? The following is a summary of supermarket employee internships that I have carefully compiled. You are welcome to share it.

Supermarket employee internship summary 1

I work as a clerk in the shopping mall department on the second floor of Jiahe Supermarket in my hometown. Although it was a short summer social internship, it was very rewarding!

Go to the Human Resources Department to register on the morning of January 8th, and get your work card from the Human Resources Department on the morning of January 9th. On the second day, all our interns received a brief training, mainly about our management system and service attitude, because we all know that Jiahe Supermarket attaches great importance to service. At this point, I officially started my one-month working career.

Although I have experienced similar sales before and have some work experience, I am still a little nervous about facing a new job. What's more, the job transfer incident made me lose confidence in myself. Due to job requirements, I was transferred from the women's clothing department to the men's clothing department. However, I quickly accepted and adapted to the position. In the following work, I continued to observe and study and actively consulted with old employees. For every small job content, try to understand its work processes and work standards, and seize the opportunity to inquire about the operating conditions of some other departments or even other stores to learn more knowledge. In this way, I work hard step by step, make progress step by step, and strive to become a qualified or even excellent employee.

In the clothing department, many products need to be cleaned every day, otherwise errors will occur, and cleaning errors is very troublesome. The products are sometimes dazzling, and numbers and prices can really exercise my abilities. Of course, patience and care are indispensable conditions. Generally speaking, mornings are relaxing (physically). The afternoon was different. The afternoon was incredibly busy! Work here is completed by 9pm.

However, the work approaching the New Year is really unbearable. To allow people enough time to shop, almost all of our staff have joined the all-day team. Of course, I also serve the people enthusiastically together with the old employees. The working hours are 8:30 pm and the working hours are 9:30 pm. When we are busier, we pretty much eat lunch and dinner at the same time. This state lasts until New Year's Day 29th. Every time after finishing a day's work, I go home and wash up, lie down comfortably in bed and rest, summarizing everything on my mind. Of course, after the New Year, I will be relatively relaxed and will quickly adapt to the eight hours of work every day.

This short month has made my life fulfilling. Tiredness and suffering coexist. However, joy in suffering is extremely sweet and makes me happy. This short month has made me feel like I have really grown up. I’m really happy to see the orders obtained with 100 efforts! The difficult road is long, but the flowers watered by the sweat of joy are extremely beautiful! Only by trying hard and working hard can you know what it feels like. I learn a lot every day, such as empathy, patience, carefulness, and sincerity to customers. Put yourself in someone else's shoes, know how to satisfy your customers, think about their thoughts, and worry about their concerns. Of course, exchange necessary experiences. This deal is too much. If you can't communicate with others, business won't work. I want to learn the art of communication! of. It’s as if I can see growth and feel happy from the bottom of my heart!

I also made many mistakes at work. For example, calculating the wrong account, saying the wrong thing, and getting the wrong goods. I believe that my best efforts can be corrected. In future studies, I believe I can learn more knowledge, theoretical knowledge and practical abilities. Let the two work together organically, and I believe I will be excellent and helpful to society and some people!

A month passed by in a flash. It was time to leave in no time. I really don’t want to leave from the bottom of my heart, because I still want to stay here to learn more and experience more; and I am eager to leave, because I am eager to apply what I have learned to my future life and study.

The vacation internship not only allowed me to experience life, but also allowed me to learn and understand life. I have benefited a lot from this month's social practice. If there is such an opportunity, I will actively participate, work hard to learn more, and experience more... Supermarket employee internship summary 2

Nowadays, everyone prefers to go to the supermarket to buy things. In that warm environment, people carrying baskets, pushing carts, and shopping with music will feel that shopping here is more upscale than shopping outside, and they will have a sense of comfort. Therefore, the customer flow in supermarkets is now very large, and the sales of products are also very wide.

Nowadays, supermarkets have become one of the most important sales links in the field of commodity circulation in the market economy. Promotion, a form of sales, has also developed vigorously with the supermarket industry, with its variability in form and intuitive benefits. , gradually recognized and accepted by consumers. "There are no promotions and other promotions, but there are promotions. If you choose a promotion, look at the trademark, and after reading the trademark, look at the batch number." has become the "quasi-principle" of many consumers' purchasing behavior.

In the context of fierce market competition, a new profession was born along with sales promotion - promoter. In the past, supermarkets just put products on the shelves; in today's supermarkets, whether comprehensive or single, as long as you enter the supermarket door, you will find promoters already standing there waiting for your visit. This situation is especially common in cosmetics counters. During this internship, I encountered this situation as soon as I walked to the cosmetics area: salespeople always use the products they sell to attract customers. In fact, the more they do this, the more disgusted customers will tend to be.

In fact, if the art of supermarket promotion of physical doors is done well, it will have the effect of getting twice the result with half the effort. Regarding supermarket promotion, I would like to briefly talk about my thoughts:

For promoters:

Supermarket promoters must undergo strict training before taking up their posts. This is done to unify thinking, standardize behavior, enhance business quality, and improve sales execution. It can include corporate culture training, product knowledge training, rules and regulations training, promotional skills training and incentive development training.

Promotional staff should not be too "enthusiastic" and follow customers every step of the way. This will affect customers' independent judgment when shopping, which is somewhat inconsistent with the relaxed shopping environment of supermarkets.

Regarding promotional tools and methods:

1) Supermarket sales skills are not just about being able to speak well. When you have time, go to various stores: First, investigate the market and be aware of it. Nowadays, customers always like to tell promoters how cheap something is and how much discount it is. If you cannot clearly understand these situations, you will be very passive when facing customers. Secondly, you can learn the skills of other promoters. Only by learning from the strengths of each can you become invincible!

2) Pay attention to details. Nowadays, there are many books introducing supermarket sales skills, and they basically talk about the need for promoters to be proactive and enthusiastic in treating customers. But in reality, everything must be done in a controlled manner, and excessive enthusiasm will have a negative impact. Enthusiasm cannot be expressed simply through external expressions. The key is to do it with your heart. Think about what customers think, use the company's products to meet their needs, and benefit them.

3) Satisfy customers’ vanity. For some customers who are very interested in buying, when we are stuck on price or other issues, I often ask the store manager to help. Firstly, it shows that we really value him and the leaders have come forward. Secondly, it is easier to negotiate. As long as the leaders give him a little benefit, the customers will usually pay. It has been tried and true. The key is to satisfy the customer's vanity and the bad habit of being greedy for petty gains.

4) Stop as soon as you see fit. Supermarket sales should not be sloppy and should be made decisively. According to my observation, at the supermarket sales site, the best time for customers to stay is 5-7 minutes! Therefore, you must remember: whether you are introducing products or making other efforts, it is ultimately for supermarket sales skills product.

5) "Smile" etiquette. Many promoters breathed a sigh of relief immediately after reaching a sale, and some even left the customer immediately to do their own work. In fact, this is also a serious mistake.

Many people say that a person’s most important resource is nothing else but connections! This makes sense. You know, old customers bring much more business than you think. In fact, it is very simple to do. Just pack his bag carefully and say a sincere farewell. If he is not very busy, you can even send him to the elevator. Sometimes, some trivial actions can make customers extremely moved! I did the same thing when I was selling hermit crabs in the Polar Pavilion. Finally, when the customer was about to leave, I said with a smile: "I wish you a pleasant journey."

Salesmanship is an art. No matter what, the key is to study hard and concentrate on it, in order to have a bright future. Supermarket Employee Internship Summary 3

Time flies, and I have been interning at the cashier position for a while without knowing it. The knowledge I learned here is completely different from that of a tally clerk. What you deal with from work to get off work is a cash register and thousands of customers. The freshness at the beginning no longer exists. I really feel that the cashier job is so boring. I have to stand there for several hours every day. I have never been so tired. I have not been working as a cashier for a long time, and my own quality and business level are still far behind the actual requirements of the work. However, I can overcome difficulties and study hard, correct my work attitude, and actively ask and learn from other colleagues. Now I am focusing on the problems I encountered at work. The question is to talk about your own thoughts and experiences, which can also be regarded as a summary of your work:

1. As a cashier who deals directly with cash, I believe that I must abide by the operating discipline of the supermarket.

Cashiers are not allowed to carry cash with them during business hours to avoid unnecessary misunderstandings and possible embezzlement of public funds. Cashiers are not allowed to leave the cashier counter when performing cashier operations to avoid causing loss of coins or causing dissatisfaction and complaints from customers waiting for settlement. Cashiers are not allowed to place any personal items on the checkout counter because there may be customers returning goods or temporarily deciding not to purchase goods on the checkout counter at any time. If there are personal items placed on the checkout counter, it may easily get confused with these goods and cause misunderstandings. Cashiers should not open the cash register drawer at will to check numbers and count cash. Opening the drawer at will will attract attention. The cashier should be familiar with the products in the store, especially the special products and related business conditions, so that he can give correct answers at any time when customers ask questions

2. Do a good job in product bagging.

Putting settled goods into bags for customers is a part of the checkout work. Don't think that this job is the easiest, but customers are often disappointed because the job is not done well. Customers should be reminded to take away all packaged goods to prevent them from forgetting goods at the checkout counter.

The control procedures for bagging operations are:

(1) Hard and heavy goods are bagged at the bottom;

(2) Square or rectangular goods are bagged Two examples of putting them into packaging bags as brackets;

(3) Advertising pages or gifts issued by supermarkets during promotional activities must be confirmed to have been put into packaging bags. When bagging, you must absolutely avoid putting products from different customers into the same bag;

(4) Products that are too large to fit in the packaging bag must be tied up with ropes for convenience Customers pick it up;

(5) Bottled or canned goods are placed in the middle to prevent them from being damaged by external pressure;

(6) Fragile or lightly foamed goods are placed At the top of the bag;

(7) Products that are prone to leaking water, such as frozen products and soy products, and products that are prone to leaking juice, such as meat and vegetables, should be packed in packaging bags first and then placed in large shopping bags. The goods placed in the bag, or not placed in a large shopping bag with the customer's consent, cannot be higher than the mouth of the bag to avoid inconvenience for customers to pick up. Goods that cannot fit in one bag should be put into another bag.

3. Pay attention to the working procedures when leaving the checkout counter.

When leaving the cashier, put the "suspend payment" sign on the cashier and lock all the cash in the cash register drawer. The key must be taken with you or given to the shift leader for safekeeping.

Inform the nearest cashier of the reason for leaving the checkout counter and the time of return. If there are customers waiting for settlement before leaving the cash register, do not leave immediately. You should politely ask the customers behind to check out at other cashiers, and wait for the customers to check out. leave.

During this cashier internship, I feel that I have matured a lot. I have understood a lot of principles of dealing with people. My colleagues’ enthusiastic work attitude has infected me. I can’t be too careless in cashier work. You can't make any mistakes. I feel that as long as you work hard and study hard, you can overcome difficulties. In the future, I will definitely treat my work with a full heart and strive to achieve the grand goal of "China Suguo, People's Livelihood". Supermarket employee internship summary 4

Once upon a time, I woke up from my dreams again and again, but thought that I was still working. Maybe people like us should really be called workaholics, but we must face it In reality, you must not only be able to put your head down and work selflessly, but also be able to check every detail of the work when you look back, summarize and analyze the work experience, and how to save time and improve efficiency. Try to make the work as programmed, systematic, organized and streamlined as possible. Thus, we will continue to make further progress day by day, reach a new realm, and create a new chapter!

After such intense and orderly exercise, I feel that my work skills have reached a new level and I am able to do every job. With clear plans and steps, actions have direction, work has goals, and we truly have a bottom line in our hearts. Basically, we have been busy but not chaotic, tight but not scattered, well-organized, and everything is clear. We have fundamentally got rid of the phenomenon of just working hard in the past and not knowing how to sum up experience.

I am a senior student. My work at Yi Chu Lotus has taught me a lot. As a college student, a person without social experience is incomplete, so I must be closely connected with society. Together, become one with it. Through work, I understand a lot. For example, I know how to unite with my peers, tap everyone's strengths, develop team spirit, and complete tasks with high quality. You must know that the power of an individual is weak, but the power of the collective is powerful. In other words, accumulated water forms a river and accumulated sand forms a hill. Similarly at work, we must also try our best to help members of our team. Once a member encounters difficulties, we should not hesitate to help him and make him feel the warmth of the collective. At this time, he will have this idea: Because my team is so warm, I must work hard. If a member of the group works hard there, other members of the group will also be infected.

In the team, we must absolutely obey the orders of our superiors. A disciplined team is a good team in itself. I believe that a team guaranteed by discipline will definitely be excellent regardless of its quality or speed. Look at the army, which team has no discipline?

While gaining work experience, I also understood the importance of the market. This is also affected by the structure of the economic system. When the socialist market economy dominates, economic development must be closely linked. Without it, there is no need to talk about the big environment of the market, because without a market, there would be no customers. So without customers, who would we make money from?

In my opinion, large supermarkets are the future. Social development trend, because supermarkets have several advantages:

First, convenient shopping;

Second, a wide variety of items;

Third, elegant environment;

4. The overall service level is relatively complete;

5. Hygiene meets national standards.

During my work as the leader of the inventory team at Yi Chulianhua, I understood that as a leader, if you want your subordinates to agree with you, you must discover the difficulties of your subordinates in a timely manner and provide timely help. This is very important. . When checking the quality of their work, when I find mistakes in my work, I will correct them in time and educate them. This is my responsibility and what I must do. In actual work, I am more understanding of them. , which may have something to do with the length of time I work.

At work, I also found more good suggestions that can be used in the management of Yichu Lotus. First, I personally think that Tesco is better than Yichu Lotus in terms of price. The reasons are as follows: A lot. First of all, I think Tesco's location is better. I calculated that in Tesco at night, the average number of customers who enter every half hour is 600. Secondly, there are often large-scale activities at their door, usually with dance and music. These are huge Attracting customers; third, the membership card system. The membership card number they implement is like this. The membership price is the same as the actual price of the product. It just depends on the points on the membership card. According to the number of points, you can redeem gifts. During the New Year Giving gifts during the holidays is very heartwarming to customers, even though the gifts are not many. This is full of humanity in commodity management.

I remember Yu Shiwei’s speech was very exciting. We should be used at work, not who. Everyone is a member of the collective, so we should use us. When customers come to complain, We should say that it is our fault and should not shirk responsibility, because you are also a member of the supermarket and you represent the image of the entire supermarket. Mr. Yu Shiwei once went to a tofu shop and bought a box of tofu. When he came back, he found that the tofu had changed a bit. When he happened to pass by the place the next day and talked to the waiter about it, the waiter immediately called the store manager, who immediately apologized. , and carrying a bag with 10 boxes of tofu in one hand, and money for a box of tofu in the other hand, and personally apologized. From now on, whenever Mr. Yu Shiwei is in that city, he will buy tofu there, because this store will take care of its own responsibilities, which makes people feel at ease. Supermarket employee internship summary 5

In the past year, I have been interning at Trust-Mart. Looking back on the past year... it was hard! Trust-Mart is really not an ideal place! After all the hard work, During the rectification in October, we took on the challenge of Wal-Mart again. Since it was their first time to come into contact with Wal-Mart's system, ordinary employees (including me) had no idea about its use and operation methods and had no way of getting started. Most of the manpower has been reduced and the workload has increased several times. When the leader has time or not, he will change the promoter. Standards! So, we were deceived by the so-called standards! Faced with this situation, I had to bite the bullet! Looking back on who said it would be easy after the transformation, I feel like I have been deceived again! However, although these problems are serious, but For Trust-Mart, it is not an insurmountable obstacle, because we have been working hard... be happy! After the transformation, the staff meetings held by Trust-Mart have become more exciting every time, especially the staff meeting in March, which was funny, weird and endlessly interesting. And we all went traveling together, and I felt that no matter how hard the work was, it was worth it! In terms of human relations! After the transformation, a new supervisor came to our department ~ Wu Lixiang.

She is amiable, approachable, and treats people well! She is a good supervisor! Under her training, I am familiar with the operation method of the system! I have become an employee who can single out a class! For my resignation I said a lot of nice things to the vice president, thank you boss! There is also Yu Gang, a senior employee who always takes good care of me and likes to install bicycles with him... and Liu Lu, the second man in our department, Sister, be more polite in the future! Sometimes for a very small thing or a very ordinary greeting, your gestures are a bit exaggerated. Is this the legendary personality? A typical rude woman! Hey ~ Sister Yu, Her personality is a bit humorous and witty, and she is a nice person! Remember to give birth to a fat boy! And the best promotion for me ~ Aying, seeing her, I remembered that I was like this when I first came in, no matter what it was. , as long as she can do it, she will do it! Since we are of the same age, we have a good relationship! I can’t forget the time we worked together, the time we ate together, and the time we went shopping together. look like.

It’s great to meet you! It’s you who make me feel true friendship! There are also many promotions in our department. We work together like a big family! Since no one can go to the same website recently Sometimes I even choose a class by myself! I feel so lonely! Even so, I got through it! But I still have something to declare! For example: One day in the evening shift, my colleague A and I went to work. I clearly remember that I came up to replace him after dinner at 6:20. (The meal time was an hour) and he called me at 7:30 and asked me to go downstairs to receive the goods. The goods were in a hurry! At that time, I was I wanted to add more goods, and it was two plates. I asked him to pick it up, but colleague A said: It’s not my time to eat yet.

Then he hung up the phone. I was a little angry! So I left two pallets of goods in the store and went to receive the goods. After careful searching, I received the goods he said were urgent, ~ two Xiaoxi! I felt very angry and thought: We are partners. Why won’t you help me share my burden? Why do you always put your interests first? Is it really true that “people don’t do what they want” "I will be punished by heaven and earth." Do you still need to explain that your time has not arrived? If one day I also say that my time has not arrived, I think I will be finished.

Don’t always act like it’s nothing to do with yourself, we are a team! A team! Although this is just a small thing, I feel a lot, or maybe it’s me I think too much...but after listening to the boss’s analysis a few days ago, I feel that all the tiredness is worth it! I feel that in the last few days, I tried to do all the things assigned by the supervisor. Maybe it was because I was too nervous and things would always happen. Some questions. But I worked very hard! However, what makes me a little disappointed is that I can't feel the power of a team. Either you push it to me, or I push it to you. I never said that I would take the initiative or take it together, which makes the other party The team has a new understanding! Maybe it’s because I’m leaving, and they all have reservations about me! This time, I’m really leaving, and I’m very happy to be able to work with you for so long.

I will not forget the hard work and sweat we put in together, because these all remain in my heart... ;