1) The colors of suits should be mainly gray, dark blue and black, and wool fabrics are suitable. You can wear suits in red, navy and other colors on festive occasions.

2) The suit should fit well, the jacket should be longer than the hips, the sleeves should be just over the wrists, and the pants should just cover the feet and reach the heels of leather shoes.

3) A suit should be matched with a shirt. Each suit usually needs two or three shirts to match. The collar of a shirt should not be too tight or too loose, and the length of cuffs should be 1-2 cm longer than that of a suit. The shirt you wear with a tie should be close to your body, and the shirt you wear without a tie can be looser.

4) Different styles of suits have different ways to wear them. Especially buttons: double-breasted suits, buttons should be fully buckled; Single row of two buttons, with only one button or no button on it; Three tablets in a single row, only one in the middle or none at all; A row of pills, with or without buttons; When wearing a three-piece suit, the buttons on the vest should be buttoned, but the buttons on the outside are not buttoned.

5) In order to ensure that the suit is not deformed, the jacket pocket is only decorated; Pants pockets can't hold anything, so as to keep the pants beautiful. The jacket chest pocket can be decorated with a suit handkerchief.

6) Wear leather shoes and polish them when wearing a suit. Don't wear cloth shoes or sneakers.

7) Wear a suit and tie. The color of the tie should be coordinated with the shirt. Generally, red, blue and Huang San ties are selected. The length of the tie is slightly longer than that of the belt. The tie clip is an important ornament of a suit, which is rarely used abroad now. If you want to fix the tie, you can put the second layer in the sign behind the tie. If you wear a sweater vest in your suit, put your tie inside. In informal situations, you can wear a suit without a tie, but the first button of your shirt must be unbuttoned.

Pay attention to the "three threes":

Three-color principle: the color of full-body clothing should not exceed three color systems.

Trinity law: shoes, belts and briefcases have the same color.

Three bogeys: don't wear a suit, don't tear the trademark; Avoid wearing stockings assembled in the west (generally choose cotton socks similar in color to suits, not white socks); Avoid making mistakes in tying ties (mostly choose big triangle knots).

2. Office telephone skills

First of all, when you pick up the receiver,

1. "Thank you for waiting. My name is XXX. Thank you for your patronage! " .

2. "Yes, I'm XXX. Thank you for your concern. "

3. "ok, please wait a moment."

4. "I'll put him on the phone right away."

Second, in the absence of the parties.

1. "He just left his position, but he is still in the company. Please wait a moment. "

2. "XXX is not here now, can you tell me what I want to see him for, so that I can tell him for you?"

Sorry, he just isn't in. I'll ask him to call you when he comes back.

Third, when transferring calls.

"I'll put you through now, please wait a moment."

Fourth, when you dial the wrong number

1. "Sorry, you may have the wrong number."

2. "I have the wrong number. I am really sorry. "

V. Other standard clauses

1. "I'll check and tell you later."

2. "I'm sorry to trouble you so much."

The tone and way of speaking on the phone.

First of all, tone

1. A slightly higher pitch is easier to hear.

But the pitch is too high, which will make people feel harsh.

Sometimes the tone will become too high or too low because of the conditions of the phone itself.

Second, the interval between speeches.

1. Don't speak too fast, but have an appropriate interval.

2. Speak too slowly or use exaggerated tone, which will easily cause the other person's disgust.

Don't chatter, you need to give each other a chance to talk.

Third, the way to interrupt.

1. Try not to interrupt when the other person is talking.

Because you can't see the other person's expression on the phone, you must let the other person feel it in advance before interrupting.

Fourth, the way of speaking.

1. Some people think that telephone conversation will make the attitude of speaking look unnatural. In fact, telephone conversation is the same as ordinary conversation.

2. According to the position, identity and intimacy of the other party, change the way of speaking appropriately.

3. Cooperate with the situation, atmosphere and other people's emotions to talk to each other.

3. Use a long table or an oval table, with guests and hosts sitting on both sides of the table.

1) If the negotiating table is placed horizontally, the position of the other door belongs to the guest; The position of the back door belongs to the main party.

2) If the negotiating table is vertical, the direction of entering the door shall prevail, with the guests on the right and the host on the left.

3) During the negotiation, the main negotiators should sit in the middle of their own side, while others should follow the principle of high right and low left, and sit on both sides of the main negotiators from near to far according to their positions.

4) Translate and sit on the right next to the speaker.

multilateral negotiation

The negotiating parties are free to choose their seats. Set a theme facing the main entrance, where the speaker speaks and others sit with their backs to the theme.

The main table faces the door, and the other two main tables face the door. Door, table 2, main table, three point one line, the main table can be bigger, the rest are the same.

Meet people for the first time, exchange names after greeting, and then give each other business cards. Small moves like handing out business cards should also attract attention and be done in a proper way.

1) Business cards should be put in the business card holder, not in other wallets, nor in a small notebook at will. Look around when using them.

2) the business card holder should be put in the inner pocket of the suit, not taken out of the trouser pocket.

3) Because the business card holder will be used for a long time, try to buy a good quality card.

4) If the other party holds out his left hand to submit a business card, he should hold out his right hand to pick it up, and the left hand should also submit a business card, so as to exchange it with each other.

5) When accepting a business card, pick up the other party's business card in the right hand and hold your own business card holder in the left hand.

6) If the name on the other party's business card is illegible, please ask politely.

7) If there are more than two people on the other side, arrange their business cards and talk to them separately in the order of their business cards.

8) If people sit in chairs, they should carefully put away their business cards, and then greet and say goodbye to each other.

For the method of submitting business cards, the requirements are: take the lower end of the business card to facilitate the other party to pick it up; Position to each other's chest; Just pick up the other party's business card unilaterally and use it with both left and right hands.

It's perfect.