The one on Hanyu Road is fine. There are three main card sales offices in Shapingba: 1. No. 613, Hanyu Road, Shapingba District. Tel: 023-654201472. Sanjia Plaza, Shapingba District - Huayu Plaza South Gate D133 —N (next to the 404 bus stop) Tel: 023-654108013. No. 366, Xiaolongkan Main Street (Shi Nianpan), Shapingba Tel: 023-65420105 IC cards issued by Chongqing Public Transport are divided into ordinary cards, adult and student discount (monthly pass) cards, Free card, ***three categories and four types.

(1) Apply for a card

To apply for a Chongqing Public Transport IC Card, you need to fill in the "Chongqing Public Transport IC Card Application Registration Form" with your ID card or other valid documents. Discount cards and free cards require a recent one-inch color registration photo without a hat, a deposit of 25 yuan or a compensation of 25 yuan (if the electronic wallet function needs to be activated). Ordinary cards are exempted from submitting photos but must pay a compensation of 25 yuan, and deposit them in accordance with regulations. You can apply after depositing more than 10 yuan (the discount card must deposit more than one month's ride amount).

(2) Reporting loss

1. If a passenger loses his or her IC card, please bring the valid ID used when purchasing (receiving), the "IC Card Application Registration Form" and the fee in time. If the receipt (the registration form and receipt is lost, do not report the loss), report the loss at the IC card online recharge sales point (Linjiangmen Branch and Lianglukou Branch of Chongqing Commercial Bank). After inspection and confirmation, you can report the loss and fill in the "IC Card Loss Report Registration Form".

2. The IC card will be stopped from use from the next day after the loss is reported. After 3 working days, bring the loss report to the IC Card Issuing Department to apply for a new card. The reissue procedure will be handled according to the original IC card type, and the balance in the original card will be transferred to the new card.

3. If the IC card is found again after reporting the loss, you should immediately go to the IC card online recharge sales point (Chongqing Commercial Bank Linjiangmen Branch and Lianglukou Branch) to cancel the loss registration, 3 working days The card can only be used in the future. If the card has been replaced and needs to be returned, please follow Article 3 of Card Return.

(3) Card replacement

If the IC card cannot be used normally for some reason, you can take the card to the IC issuance department and present the valid ID used when applying for (receiving) the card, the "IC Card Application" Receive the registration form and fee receipt for verification. If there is a quality problem with the IC card, it will be replaced free of charge; if it is damaged artificially by the passenger, a deposit or a compensation of 25 yuan will be required to replace the card. The balance and balance of the original card will be transferred to the new card.

(4) Card refund

IC cards can be refunded according to passengers’ requirements. When refunding the card, you need to bring the valid certificate used when purchasing (receiving) the card and the "IC Card Application Registration" Please go to IC card online recharge card sales points (Linjiangmen Branch and Lianglukou Branch of Commercial Bank) to process the order and charge receipt. After checking that the IC card is in good condition, the card will be returned. A card depreciation fee of RMB 5 will be charged when the card is returned.

1. When returning an ordinary card, the compensation will be deducted at the rate of 1 yuan per month, and the remaining compensation and the balance in the card will be fully refunded.

2. When returning the discount (monthly pass) card, the recharge balance of the unused months (used in the month, the corresponding amount for the remaining times will not be refunded) and the 25 yuan deposit will be refunded. If the electronic wallet function is activated, it will be processed as an ordinary card.

3. When returning the free card, the 25 yuan deposit or 25 yuan compensation minus the balance and the balance in the electronic wallet will be refunded.

4. The anti-counterfeiting trademarks on adult and student discount (monthly pass) cards and free cards are not allowed to be damaged, and the photos are not allowed to be replaced, otherwise the card refund procedure cannot be processed.

(4) Inquiry

Passengers holding IC cards can check the balance in the card at various recharge points. If you have any questions during use, please contact the issuing department of the IC card company. IC Card Issuance Department Address: 18th Floor, No. 329 Minsheng Road, Yuzhong District; Tel: 63705517