Article 25 of the "Interim Regulations on Express Delivery" clearly stipulates: Enterprises operating express delivery business shall deliver the express delivery to the agreed receiving address, the recipient or the recipient designated by the recipient, and Inform the recipient or collector to accept in person. The recipient or collection agent has the right to accept the goods in person.

In short, for express mail, the courier must deliver it to your door, otherwise it will be a violation. If the courier wants to place the express mail at a collection point or collection cabinet, he must ask for permission in advance. This requires the recipient's consent. ▎Regarding the issue of claims for lost and damaged express delivery

The "Regulations" stipulate that if a user's express delivery is delayed, lost, damaged or damaged due to lack of internal parts, he or she may claim compensation from the company that owns the trademark, font size, and express waybill. You can also ask for compensation from the company that actually provided the service.

In addition, the "Regulations" also stipulate that if the express delivery is delayed, lost, damaged or the contents are short, the compensation for insured express delivery shall be determined in accordance with the insurance rules agreed between the express delivery business enterprise and the sender. Liability; for uninsured express shipments, liability for compensation shall be determined in accordance with relevant provisions of civil laws.

Through the above content, I believe that everyone has a certain degree of understanding of express delivery methods and regulations, and is also aware of rights protection.

Here, the editor would like to say that when dealing with the three-way relationship of "consignee-express-courier", we should understand the hard work of the couriers. For example, we should understand and tolerate occasional delays to facilitate others. Just for your own convenience.