how to deal with Alibaba's trademark infringement complaint (teach you three ways to deal with it)? Hello, I'm the food leader. Alibaba is the largest and most well-known e-commerce platform in China. The merchants who open stores in Alibaba are basically wholesale suppliers, providing a platform for supplying goods to consignment merchants such as Taobao and Wechat business. However, if opening a shop in Alibaba involves trademark infringement, it may also be complained. Trademark infringement is established by complaints, and it is natural to accept platform punishment. Then Alibaba's trademark infringement has been complained, what should I do? Teach you three efficient handling methods. Alibaba merchants have been complained about trademark infringement, and the following three methods are adopted according to different situations. Method 1: If Alibaba merchants really have trademark infringement, they are advised to contact the complaint in time and try to get the other party to cancel the complaint. When Alibaba merchants receive information about trademark infringement complaints, they must first know which product the other party complains about and whether the relevant complaint materials submitted have been verified. If it has been verified that the merchant does have infringement, the merchant will first delete the infringing goods link. Then the merchant finds the complainant at the first time, communicates with the complainant, understands the other party's demands, and makes some compensation appropriately to recover the other party's losses. Usually, the other party wants some compensation before they are willing to settle, so after the settlement, they have to ask the other party to cancel the complaint and finally resolve the complaint peacefully. Method 2: If there is no trademark infringement by Alibaba merchants, the merchants can initiate a counter-notice to the complainant from three aspects. Before launching a counter-notice, the merchant should first know the specific situation of trademark infringement complained by the complainant, and then launch a counter-notice according to the merchant's own situation, in which launching a counter-notice can start from three aspects. 1. If the complained product is purchased from the trademark owner or the agent of the trademark owner, relevant purchase vouchers, such as purchase contracts and invoices, shall be provided. 2. If the complained product is not within the scope of the same or similar commodity category approved by the registered trademark, the merchant needs to explain why the product is not within the scope of the same or similar commodity category approved by the registered trademark. 3, in addition to the above two aspects, there are other cases of non-infringement, you can directly provide proof of trademark authorization. Method 3: If Alibaba merchants do not have trademark infringement, they can also enter the background to make a complaint. If there is no trademark infringement, you can directly go to the 1688 Seller Center-Rules Center-Violation Records page-View Details-View Complaint Records. In the complaint record page, filter the complaint forms in the status of being complained, find the corresponding complained products, click View/Complaint-Check the products that need to be complained-Fill in the complaint reasons-upload the complaint materials, and finally click Submit Complaint. After the complaint is submitted, wait 3-5 working days for review, and then you can enter the historical complaint to check the complaint review results.

1688 What to do if a consignment is sued for infringement is very simple. First, find out your upstream unit (supplier) and where you bought the goods, and find out your purchase receipt and proof of your payment, so that you can be exempted from your responsibility. Secondly, check how many infringing products you bought and how much you spent. Only then can the court and you find out the recent account. Finally, the plaintiff, as he claimed, asked for the expenses of realizing the creditor's rights, that is, attorney's fees, notary fees and travel expenses. Remember, all expenses without invoices should not be recognized. Even if there are invoices, we should carefully look at whether the plaintiff paid a reasonable fee, otherwise, the plaintiff will be charged in disguise, which is not terrible. It is not easy to be targeted by professional counterfeiters in business, so it is still necessary. I am a wild monkey. If it helps you, please pay attention and praise. Thank you!

1688 How long did it take to complain about trademark infringement (analysis of platform rules)? Hello, I'm the food leader. Many wholesale businesses choose to open stores in 1688 in order to find suitable agents. However, the products wholesale in 1688 also have related intellectual property issues, such as trademark infringement. But if there is no trademark infringement problem in the commodity itself, can it be appealed? If it is a complaint, how long will it take to complain about trademark infringement? We know the time of complaint and the corresponding punishment rules. A, 1688 merchants were complained of trademark infringement, merchants in the absence of trademark infringement, can choose to appeal, but the appeal needs to master the corresponding time rules. 1. If a merchant is complained of trademark infringement, it needs to submit a notice to Alibaba within the appeal period of 3 working days after receiving the notice of complaint information. If the merchant fails to submit the counter-notice within the specified time, or the counter-notice material is approved by Alibaba platform, the complained information will be deleted by the platform, and the platform will deduct points for punishment. 2. When the merchant submits the complaint materials and completes the complaint, the merchant still needs to wait for 3-5 working days for Xiao Er to review, and finally, check the final appeal review results in the historical complaint page. 3. If the merchant fails to pass the first appeal, there will be a second appeal opportunity. The second appeal time is to open the appeal within 3 working days after the platform implements the punishment. If the second appeal is still not passed, then the merchant wants to appeal again and can only appeal again by applying to the customer service for opening. Second, 1688 merchants are complained of trademark infringement. If the complaint fails, they need to know the corresponding punishment rules. 1. When the merchant is judged to be a general infringement of trademark rights, the platform will deduct 4 points if it is first complained and established; When the merchant is complained and established here, it will be regarded as repeated infringement, and 8 points will be deducted each time. If the time of this complaint is within 5 days from the date of the last complaint with points deducted, it will not be deducted. 2. The platform will also impose corresponding penalties on the store through the accumulated deduction: when the deduction is between 12 points and 24 points (including 12 points), a public warning will be made; When the deduction is between 24 points and 36 points (including 24 points), the right will be limited for 7 days; When the deduction is between 36 points and 48 points (including 36 points), the right will be limited for 15 days; When the deduction is between 48 points and 6 points (including 48 points), the right will be limited for 3 days; When the deduction reaches 6 points or above, the account will be closed directly. 3. When the infringement of trademark rights by merchants is a serious violation, the first complaint is only a warning; Being complained for the second time, the right of establishment is limited for 7 days; The third complaint is limited to 15 days. If the merchant is sued for serious infringement of the same intellectual property for 3 times, the account will be closed directly; The fourth complaint will also directly close the account. ——END——