It depends on the situation;

1. Exchanging goods in a physical store requires complete trademarks, tags, and packaging bags;

2. Clothes must not be dirty or damaged. Or wash;

3. Generally, it should not exceed 7 days. If there is any problem, return or exchange the goods in time;

4. If the clothes bought in the mall are not a customer problem, the shopping guide will not allow the exchange. You You can go to the store manager or building management to complain;