The newly purchased mattress smelled pungent and unpleasant. After being sent to the relevant testing agency for testing, it was found that the amount of formaldehyde released exceeded the standard by more than 10 times. Ms. Li from Fuzhou took this test report and complained to the merchant Ximengbao Furniture Chain to the quality supervision department and the industrial and commercial department. In this regard, the after-sales person in charge of Fuzhou Ximengbao Furniture Chain Store said that they have received complaints from consumers and are contacting the manufacturer to investigate the cause of this problem.

Ms. Li recalled that on March 29, she purchased a special-priced bunk bed for her son at the Gudong Road branch of Ximengbao Furniture Chain Store. The upper bunk was 1.1 meters wide and 2 meters long. The lower bunk is 1.2 meters wide and 2 meters long. The whole bed frame plus two brown mattresses cost 4,972 yuan per night. On April 16, the bed was delivered to my door. "As soon as it was installed, the pungent smell hit my nose." Ms. Li said that the smell was so pungent that her tears kept flowing after smelling it.

"At that time, I was worried and would not let my son sleep, so I prepared to ventilate the bed." Ms. Li told reporters, but after four or five days of ventilation, the smell was still very pungent. Later, she bought a formaldehyde self-detection device and found that the test data was more than 7 times the national standard. "I quickly closed the door of my son's bedroom and prevented my son from entering this room."

On the same day, Ms. Li complained about the matter to the Gudong Road branch of Ximengbao Furniture Chain Store, but the store said, There is a problem with the self-test instrument and the data is inaccurate and cannot be accepted. Ms. Li said that at that time, the store's attitude was that if you think there is a problem, then you should spend your own money to find an official agency to test it. If the official agency also detects a problem, we will talk about it.

On April 24, Ms. Li sent a sample of this mattress to the Provincial Product Quality Inspection Institute for inspection. On May 10, Ms. Li received the results of the inspection report issued by the Provincial Product Quality Inspection Institute: the sample did not meet the standard requirements of GB/T26706-2011 "Soft Furniture Spring Mattress".

This report states that the sample production unit is Ximengbao furniture chain organization: the sample trademark is Ximengbao, the model is OMY050, the batch number is WY, and the inspection basis is GB/T26706-2011 "Software "Furniture Spring Soft Mattress", the formaldehyde release amount was detected to be 0.582mg/m2·h, which is 11.6 times the maximum allowable value of 0.050mg/m2·h required by technical standards. Regarding this report, relevant personnel from the Provincial Bureau of Quality and Technical Supervision stated that this is a report with legal effect. They have received complaints from consumers and will intervene in the investigation.

Experts from the Provincial Emergency Center said that long-term exposure to low-dose formaldehyde can cause chronic respiratory diseases, while high concentrations of formaldehyde are toxic to the nervous system, immune system, liver, etc., and may cause menstrual disorders in women. , pregnancy syndrome, cancers of the nasal cavity, mouth, throat, skin and digestive tract. Long-term exposure of newborns to formaldehyde can cause physical decline, mental decline, chromosomal abnormalities, and even leukemia in children.

The reporter visited a number of brand furniture stores and handmade shops. The merchants were vague when talking about formaldehyde. They only verbally guaranteed that "absolutely environmentally friendly, zero formaldehyde", but whether they can come up with measures to target formaldehyde release. No merchant can obtain a certificate of quality for this quantity.

In the Gudong Road branch of the Ximengbao furniture chain store purchased by Ms. Li, a 1.2-meter-wide and 2-meter-long brown mattress sold for more than 2,000 yuan. The waiter said that the head office of the chain store is in Xiamen. , is one of the top ten brands in China. The mattresses in the store are all produced in their own factories and will never release formaldehyde. The reporter asked him to produce the certificate, but the waiter said that the certificate of the sample bed had been lost when unpacking. The waiter also added that although not every product has been inspected by the quality supervision department, the certificate of conformity for each product must go through the company's nine-way inspection before being issued.

The products involved have been removed from the shelves and consumers can return them.

Recently, the brown mattresses are no longer sold in major Ximengbao furniture stores in Fuzhou. However, this mattress is still for sale on Taobao's Tmall mall, and many buyers in the comments said the mattress "smells great." A buyer who received the product on April 21 left a negative review in the review and asked for an exchange. The buyer said in the review that the smell was very strong, and it did not improve after being left on the balcony to ventilate for a day, and the smell became worse. It's getting bigger.

Yan Yibin, regional director of the Fujian direct-operated store of Ximengbao Furniture Chain, said in an interview that the company had immediately mediated with Ms. Li and made a commitment to immediately sell the items purchased by Ms. Li. Return the mattress and pay the inspection fee.

According to reports, the product model off the shelves is QMY050-1, the specification is 1 meter × 2 meters, and the batch number is WY130326008. This product also cooperates with Taobao Tmall Mall to sell this product together. After preliminary investigation, it was found that there was something wrong with this batch of goods, and the merchant was willing to accept other consumers' requests for returns. "As long as the goods are received between May 10 and May 24, consumers can request returns." Director Yan Yibin explained that physical stores generally receive goods from manufacturers every Wednesday and then deliver them to consumers' homes. , the sales of this batch are concentrated in May, therefore, this time area is selected.

At present, returns have been processed for more than 20 consumers who requested returns after seeing the reports. Ximengbao Furniture Chain also sent a notice to Tmall Mall, asking it to remove its products from the shelves.

Ximengbao: The product with serious formaldehyde exceeding the standard is suspected to be a problem with the glue

The new Ximengbao mattress bought by Ms. Li from Fuzhou has a pungent and unpleasant smell, and the quality of the product has been checked. After the inspection by the Inspection Institute, the conclusion report issued by the institute stated that the formaldehyde release amount of the mattress exceeded the standard by more than 10 times. The reporter learned from the Ximengbao furniture chain that the company has removed all products of the same model and batch of mattresses across the province. The reporter searched Tmall Mall and found that the mattress has been removed from the shelves.

Yan Yibin, regional director of the Fujian direct-operated store of Ximengbao Furniture Chain, said in an interview that the company had immediately mediated with Ms. Li and made a commitment to immediately sell the items purchased by Ms. Li. Return the mattress and pay the inspection fee.

Yan Yibin also showed reporters a conclusion report of the inspection by the Xiamen Product Quality Supervision and Inspection Institute. The inspection time was from November 17, 2012 to December 9, 2012, and the inspection basis was "QB /T2600-2003 "Brown Fiber Mattress"" and "QB/T1952.2-2003 "Soft Furniture Spring Mattress", and "GB/T26706-2011 "Soft Furniture Spring Mattress" used by the Provincial Product Quality Inspection Institute for testing Brown fiber elastic mattress "" based on different reasons. Yan Yibin said that the standards used in Xiamen’s report should be old standards. As for why the testing basis is different, the reporter tried to interview the relevant quality inspection departments, but did not receive a response before the reporter's deadline.

The reporter also noticed that in the report, various indicators such as fabric appearance requirements, core material physical properties, flame retardant requirements, product markings, and packaging were all rated as qualified, but there was no information on the report. Formaldehyde release is tested.

Yan Yibin introduced that this report was a report that the company had previously submitted its products for inspection. The company's factory is currently conducting an investigation, focusing on the source of raw materials and glue issues, and will send all products of this batch to relevant authoritative testing agencies for testing.

"Initial suspicion is that it is a glue problem." Yan Yibin said that the glue will contain some formaldehyde, causing it to exceed the standard, and it is also related to the dosage. "In the next stage, the company will consider no longer using the glue bonding process and plans to use the compression process."

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