This is how McDonald's handles its relationship with franchisees:\r\n\r\nFirst. idea. In the entire business environment system, McDonald's trademark holders, management team, franchisees, and employee groups are all equal. Spread this first in terms of philosophy. \r\n\r\nSecond. accomplish. In order to make the concept a reality, McDonald's is honest with every link when dealing with franchisees, keeping its communication channels open and free of corruption. Create a transparent and trustworthy relationship between franchisees and McDonald's. This is something that many companies are unable to achieve and cannot cooperate beyond mutual trust. \r\n\r\nThird. Vision. Even if we stand on the same platform, we may not be able to see the same vision, but as McDonald's and franchised suppliers, we must see the same vision - that is, cooperation with McDonald's has a bright future, but a heavy responsibility. Therefore, franchisees will put their vested interests in long-term development. \r\n\r\nFourth. growing up. Every company does not want to become a good brand for a century or a thousand years, and a company that people can always trust. Then its metabolism is very important, so this platform is endowed with various cultures. Franchisees identify with this culture and must learn this concept. ——At this time, training becomes a channel for communication and understanding. Of course, this way we trust this company with a bright future more. \r\n\r\nFifth. supervision. We don’t know what the future will be like, so every step we take now is very cautious. The reason is to provide safe, hygienic, and reliable food and environment for tens of millions of people around the world every day, and to provide long-term safety for millions of employees around the world. Stable jobs provide a better platform and create value for shareholders who invest in the McDonald's brand. Therefore, it will be restricted by legal texts (different countries implement different strategies, and legal texts are also different. Respecting the legal policies of each country is a very recognized standard.), of course there will also be customers, and third-party fairness agencies Conduct ongoing visits and investigations. It is a respectful decision for both McDonald's and the franchisee. \r\n\r\nCustomer first, everything for you\r\nMcDonald's can be said to be one of the most successful catering retail companies in the world. Its success is not only reflected in its business actions and profits; It is reflected in a deep-seated food culture. It not only changed the eating habits of tens of millions of people, but also revolutionized the food industry around the world. Now, McDonald's has opened more than 20,000 chain stores in more than 100 countries (regions) around the world in the form of franchises, and is still expanding at the rate of one store per hour. Obviously it has become a "Big Mac" company integrating catering and retail in today's world. \r\n\r\nThe customer is always right. \r\nEven if the customer is wrong, the mistake must be borne by himself, in order to achieve the state of "complete satisfaction" for the customer\r\nAs the leader in the catering retail service industry, McDonald's regards service as life. important. The first thing every employee does after entering McDonald's is to receive training and learn how to better serve customers and achieve 100% customer satisfaction. To this end, McDonald's requires employees to do the following when serving:\r\ nWhen customers line up to buy food, the waiting time should not exceed 2 minutes, and employees must work quickly and accurately. \r\nThe waiter must serve the customer according to the "6 steps" of counter service. After the customer orders the food, the waiter must deliver the food to the customer within 1 minute. \r\nCustomers must not be disturbed while dining, and customers cannot be "shooed away" even after eating. \r\n\r\nMcDonald's TCL concept\r\nThis is McDonald's requirement for all employees, and it is also its specific requirement for its own image, including:\r\nT: the first letter of TENDER in English, That is careful, careful. \r\nMcDonald's requires employees to devote themselves wholeheartedly to serving every customer and not ignore any detail. \r\n\r\nL: The first letter of LOVING in English is love. \r\nMcDonald's not only focuses on making profits, but also pays attention to social welfare undertakings. For this reason, McDonald's often funds and sponsors social charities to fulfill its social responsibility. \r\n\r\nC: The first letter of CARE in English means care and concern.

\r\nWe will treat special customers, such as customers with disabilities, with attentive service so that they can enjoy dining at McDonald's as happily as normal people. \r\n\r\nThe phrase "McDonald's is more than just a restaurant" accurately sums up the business philosophy of the McDonald's Group. \r\n\r\nEditor: Wei··Qi·Jian·Xi·Hong·Xu