Now that the Internet is developed, there are many online shopping platforms. Pinduoduo is one of them. How to identify

Pinduoduo

The authenticity of goods 1. If If you buy fake goods on PinDD, you should immediately take a photo and keep a copy of the certificate, and contact the seller on the order page of the platform to ask the seller to admit that the goods are fake. If you do not apply directly at this step, the official will ask you to show the inspection certificate, which is very troublesome.

2. After the seller successfully confirms, take a screenshot, then click on the personal center on the PinDD application, select formal customer service, enter manual service, and wait for manual customer service intervention.

3. Show screenshots and photos to official customer service to prove the claim and wait for customer service review. It should be noted that "one fake and ten loses" only applies to counterfeiting well-known brands with intellectual property rights, and does not apply to other issues such as quality issues.

We usually have needs before buying goods, and we don’t want to stand up and buy fakes. How do we know? First, let's understand the definitions.

1. Counterfeit goods are defined as goods with counterfeit registered trademarks and pirated goods.

2. The brand owner refers to the registered trademark holder or the individual or institution authorized by the registered trademark holder to make correct judgments on the authenticity and source of the product.

3. Samples are defined as one or more of the following definitions, that is, samples taken by merchants. For example, the platform considers merchants’ products obtained through anonymous purchases, products provided by the merchants themselves, and merchants’ products provided by brands to the platform, and the platform considers the merchants to sell through return visits to other consumers who purchased the same products.

4. Suspected fakes refer to complaints from consumers or brands that the goods sold by merchants are fakes, or the platform obtains samples through random sampling, or the platform compares the samples with the latest batch of samples currently circulating in the market. For comparison, the packaging or content is quite different, rather than the official old batch packaging or official website and other public channels.

The Pinduoduo platform has also formulated relevant regulations specifically for counterfeit goods. According to my personal experience, it is actually difficult to 100% identify the authenticity of the product. However, generally speaking, we should try not to choose the cheapest item. After all, the price is worth it. If the product is too cheap, the quality is worrisome.

Some buyers who buy fake goods may adopt the attitude that more is worse than less and choose to take back their words. However, I still suggest that we should bravely defend our rights and interests, and those who should complain to Pinduoduo should complain.