In daily study, work or life, many people have had the experience of writing letters, and they are all familiar with letters. Letters are a written form of greetings to relatives, friends, and comrades. Applied style for conversation and contact matters. Still at a loss for letters? The following are 8 quality commitment letters that I have collected for you. You are welcome to read them. I hope you will like them. Quality Commitment Part 1
Dear Customer:
First of all, thank you for choosing to purchase our products!
In order to ensure product quality, the product quality responsibilities of both buyers and sellers are clearly defined. , to ensure qualified product quality and product safety, we make the following commitments:
1. In principle, the quality of the products provided by our company shall be implemented in accordance with the technical standards stipulated by the purchaser. When there is no technical standard specified by the buyer, our company will implement it in accordance with the current national standards, provide product samples to the buyer, provide products to the buyer with the buyer's consent, and ensure the stability and gradual improvement of product quality. .
2. The supplier shall provide the buyer with a copy of the production license and business license stamped with the official seal of the supplier.
3. The supplier shall provide the buyer with a copy of the product standards stamped with the official seal of the supplier.
4. The supplier guarantees that the products supplied meet legal quality standards and is responsible for product quality. If necessary, it will provide the purchaser with necessary quality information, such as product inspection reports and other relevant information.
5. The supplier’s product packaging, registered trademarks, etc. comply with relevant national regulations.
6. The purchaser shall store the product strictly according to the storage conditions indicated on the product packaging. The purchaser shall be responsible for product quality problems caused by the purchaser's improper storage and maintenance of the product.
7. When consumers complain about product quality issues, the supplier should actively cooperate and properly resolve the complaint. If it is indeed the supplier's responsibility, the supplier shall bear all responsibilities and expenses.
8. Handling of quality disputes (issues):
The purchaser should inspect the supplier’s products in strict accordance with the established technical standards to ensure the fairness and scientific nature of the inspection. , the remaining samples that fail the inspection should be retained for one week.
Our company will be responsible for any losses caused by the use of the product if it is indeed a quality problem with the supplier.
If the product is not used due to the supplier’s production quality problem, it will be resolved through negotiation between the supplier and the buyer (return or price reduction).
9. This product quality guarantee shall take effect when the supply contract is signed by both parties and shall be terminated when the business is terminated.
_______________Company
________year____month_____day quality commitment letter 2
Dear customer:
First of all, thank you for choosing to purchase our products!
In order to ensure product quality, clarify the product quality responsibilities of both buyers and sellers, ensure product quality is qualified, and ensure product safety, the following guarantees are made:
1. In principle, the product quality provided by our company Implemented in accordance with the technical standards specified by the purchaser. When there is no technical standard specified by the buyer, our company will implement it in accordance with the current national standards, provide product samples to the buyer, provide products to the buyer with the buyer's consent, and ensure the stability and gradual improvement of product quality. .
2. The supplier shall provide the buyer with a copy of the production license and business license stamped with the official seal of the supplier.
3. The supplier shall provide the buyer with a copy of the product standards stamped with the official seal of the supplier.
4. The supplier guarantees that the products supplied meet legal quality standards and is responsible for product quality. If necessary, it will provide the purchaser with necessary quality information, such as product inspection reports and other relevant information.
5. The supplier’s product packaging, registered trademarks, etc. comply with relevant national regulations.
6. The purchaser shall store the product strictly according to the storage conditions indicated on the product packaging. The purchaser shall be responsible for product quality problems caused by the purchaser's improper storage and maintenance of the product.
7. When consumers complain about product quality issues, the supplier should actively cooperate and properly resolve the complaint. If it is indeed the supplier's responsibility, the supplier shall bear all responsibilities and expenses.
8. Handling of quality disputes (issues):
The purchaser should inspect the supplier’s products in strict accordance with the established technical standards to ensure the fairness and scientific nature of the inspection. , the remaining samples that fail the inspection should be retained for one week.
Our company will be responsible for any losses caused by the use of the product if it is indeed a quality problem with the supplier.
If the product is not used due to production quality problems of the supplier, it will be resolved through negotiation between the supplier and the buyer (return or price reduction).
9. This product quality guarantee shall take effect when the supply contract is signed by both parties and the supply occurs, and shall be terminated when the business is terminated.
___________________Company
________year____month_____day quality commitment letter 3
****Branch:
In order to implement the company's quality policy of "honesty, trustworthiness and excellence", fully implement quality responsibility, strictly control the process, effectively improve the production quality of projects (products), and ensure that the quality of projects (products) in 20xx is under control, our engineering team promises :
1. Implement the quality policy and establish the quality concept
Fully implement the quality policy of "honesty, trustworthiness and excellence" and establish the concept of "quality is personality and dignity".
2. Complete the following quality objectives in an all-round way
(1) Eliminate major and above quality accidents;
(2) Customer satisfaction rate above 90%;
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(3) The first pass rate of non-destructive testing of pipeline welders is more than 92%;
(4) The pass rate of unit project is 100;
(5) The first pass rate of project inspection and delivery 100;
(6) The first-time pass rate of pipeline anti-corrosion projects is more than 96;
(7) The measurement confirmation rate of measuring equipment in use is 100;
(8 ) The pressure test was successful for the first time;
(9) The production was successful for the first time.
3. Effectively operate the quality management system
(1) Strictly carry out construction in accordance with standards and specifications, and prevent non-standard production or use of invalidated standards;
(2) Strictly abide by process disciplines;
(3) Do not use measuring instruments beyond the calibration validity period;
(4) Do not arrange for unqualified personnel Engage in work that requires qualifications;
(5) Do not provide or accept projects or products that have not been accepted (inspected) or failed to be accepted (inspected), and strictly implement the "three inspection system" of the process;
(6) Do not use substandard products;
(7) Do not engage in fraud or conceal quality accidents and quality problems.
Commitment to the work team: (Official seal of the work team)
Captain of the work team: (Signature of the leader of the work team)
May 15, 2013 Quality Commitment Book 4
1. Quality Service Month Slogan:
Law-abiding management, integrity-based respect for customers, standardized services, creating a brand
Guaranteeing quality, fair competition, and civilized production Energy Saving and Emission Reduction Green Maintenance
2. During the event, preferential packages will be launched to customers:
1. Purchase 2 maintenance cards and receive 168 yuan of air-conditioning cleaning agent;
2. Purchase 2 maintenance packages and get one free maintenance.
3. Jieyang Yuanzhi makes the following commitments to its customers:
1. Hospitality. Firmly establish the concept of "quality first, customer first", use standardized, polite and courteous service terms, strive to meet customer needs, and provide customers with convenient and fast services.
2. Respect customers.
Establish customer files and conduct regular follow-up visits; proactively solicit opinions and provide reminder services; respond to customer inquiries and eliminate customer concerns.
3. Integrity-based. Adhere to honesty and trustworthiness, fairly sign and faithfully perform automobile maintenance contracts, do not increase or decrease work items without authorization, and safeguard the legitimate rights and interests of customers.
4. The charges are reasonable. Strictly follow the relevant national regulations to reasonably settle expenses and issue invoices in accordance with the law.
5. Genuine goods. Ensure that the channels for purchasing accessories are authentic and reliable, and ensure the use of certified and qualified accessories.
6. Operate in accordance with the law. Comply with national laws, regulations and rules and conduct business operations correctly.
7. Ensure quality. Comprehensively implement national standards, industry standards and automobile maintenance quality assurance systems, carefully maintain automobile maintenance inspection records, and issue automobile maintenance factory certificates in accordance with regulations.
8. Civilized production. Do a good job in civilized production and safe production, prevent pollution, protect the environment, and constantly improve service facilities and service functions to ensure that the factory area is clean, the environment is beautiful, and the layout is reasonable.
9. Comply with regulations. In production and operation activities, we strictly abide by the "Motor Vehicle Maintenance Service Specifications" and other relevant regulations, and disclose operating specifications, charging standards, and supervision telephone numbers.
10. Accept supervision. Consciously accept administrative supervision, public opinion supervision, and social supervision; seriously accept complaints and properly resolve problems. Quality Commitment Part 5
The following quality assurance terms are issued by the manufacturer to ensure that Yimuju flooring can be used in public places such as homes, office buildings and commercial buildings.
1. Manufacturers guarantee to original consumers that the quality and safety of their products meet national standards or corporate standards.
2. If there is no wrong use and wrong installation, the service life of Yimuju flooring without visible damage can reach 15 years.
3. Within 1 year from the date of installation, if there is a problem with the floor quality, you can contact the local dealers to ensure that the same quantity will be replaced with the same design and color for free.
4. Disclaimer under the above special circumstances: The manufacturer is not responsible for compensation or free replacement for damage caused by misuse or installation by consumers, force majeure or other unmeasured factors.
Exemption conditions refer to:
If the installation ground is uneven, arched, or low-lying more than 2 mm, it is recommended not to lay it on the original floor.
It is not suitable to install on wet floors or walls. Customers who do not install transition strips where they must be installed.
Customers who insist on leaving no expansion joints of 8-10 mm at doorways, walls, cabinets, floor-to-ceiling glass, columns, etc.
Flooding, rain, etc. may cause Damage, such as warping of floor joints, etc.
Installers who are not authorized by the company or who use glue that does not meet the quality requirements.
Man-made damage caused by improper use such as overloading or violent impact or scratching on the floor in a specific indoor area. Quality Commitment Chapter 6
In order to standardize road passenger transportation business activities, maintain the order of the road passenger transportation market, ensure the safety of road passenger transportation, and protect the legitimate rights and interests of passengers, our company solemnly promises:
1. Comply with the relevant provisions of laws and regulations such as the Production Safety Law, the Traffic Safety Law, the Road Transport Regulations of the People's Republic of China and other laws and regulations.
2. Comply with the relevant provisions of the safety law, adhere to the guiding principle of "safety first, prevention first", and formulate a sound production safety management system, including safety production operating procedures, safety production responsibility system, safety production Production supervision and inspection, driver and vehicle safety production management systems, etc., and implement them conscientiously.
1. Ensure regular inspection and maintenance of passenger vehicles, keep the vehicles in good technical condition, and ensure safe transportation.
2. Ensure that drivers and passengers are regularly organized to conduct safety studies and business training so that drivers and passengers have good business knowledge, skills, professional ethics and safety awareness.
3. Ensure that the hired drivers and passengers are qualified after training and work with certificates (the driver has received a driving license and professional qualification certificate that are suitable for the vehicle he is driving, and has no major traffic responsibilities within three years) accident record), be in good health and be competent at work.
3. Comply with the regulations on road transportation industry management and obey the management of transportation authorities at all levels, road transportation management agencies and related units.
1. Ensure that the passenger vehicles operated by the company implement intensive management and corporate operation, and are not affiliated with the operation.
2. During the operation of the passenger transport line, the company bears all operational risks. If it encounters operational difficulties, disputes and other problems, the company will resolve them on its own and properly arrange the vehicles and employees. If it is necessary to coordinate and solve the problem with the competent department, it should be reported step by step to ensure that there will be no unauthorized suspension of operations, gatherings of people to cause trouble, collective visits by contractors, group visits and other incidents that affect social stability.
3. Ensure that the company operates within the prescribed operating period and will actively withdraw from the passenger transport market when the operating period expires.
4. Guarantee not to illegally transfer or lease the road transport operating license, or transfer or transfer the passenger transport operating rights in disguised form.
5. Ensure to operate in strict accordance with the business routes approved by the transportation management agency, provide continuous services to the society, and not suspend or terminate operations without authorization.
6. Ensure that all license plates and certificates of passenger vehicles are complete and valid, pay national taxes and fees on time, and insure passengers with carrier liability insurance.
7. Ensure that the materials submitted during the relevant business and declaration process are true and valid.
4. Abide by laws and regulations, operate in accordance with the law, be honest and trustworthy, compete fairly, and provide quality services.
1. Ensure that vehicles do not speed or overtake passengers, and drivers do not drive fatigued, drive continuously, drink or drive illegally.
2. Ensure that vehicles are uniformly marked, their appearance is clean and tidy, and the company name and complaint phone number are spray-painted at the specified location.
3. Ensure that drivers and passengers are neatly dressed at work, wear certificates when on duty, be civilized and courteous, provide enthusiastic service, standardize their operations, and accept supervision.
4. Ensure that the vehicle is clean and hygienic, and do not play violent, pornographic and other unhealthy video programs in the vehicle.
5. Ensure that passengers are not forced to take the bus, are not dumped or extorted from passengers, are not treated rudely, do not raise fares privately, and do not maliciously bargain, and drive on time and safely.
6. Effectively safeguard the legitimate rights of passengers, ensure their safety, and strive to satisfy passengers.
5. Comply with the road transportation emergency plan and obey the unified dispatch, management and command of the people's government and relevant departments when a public emergency occurs.
All road passenger transport vehicles operated by our company, including the passenger transport vehicles declared this time, hereby solemnly promise:
If you violate the above commitments, you will voluntarily accept the supervision of the management department in accordance with regulations. punishment.
Commitment unit: _________ Public Transportation Automobile Co., Ltd. (official seal)
_____ Year _____ Month _____ Quality Commitment Book 7
Surveying unit:
Project name:
Project address:
I am authorized by the legal representative to be the person in charge of the project survey project, and I am responsible for the relevant quality Life-long responsibility, hereby solemnly promise:
1. Strictly implement the engineering survey standards;
2. Timely organize and check the original records of the engineering survey work during the survey process, and review the survey results and information Responsible;
3. Ensure that the survey documents provided to the owner are true and accurate and meet the national requirements for the depth of survey document preparation;
4. Perform relevant project quality inspections, acceptance and accidents Processing and other responsibilities
5. Perform other duties stipulated in laws and regulations.
Person in charge of the survey project (signature):
Year, month and day quality commitment letter 8
In order to conscientiously implement the policy of "safety first, prevention first" Guidelines, with the purpose of "strengthening red line awareness and promoting safe development", strengthen the supervision and management of production safety in water conservancy project construction, achieve the standardization and normalization of safe construction management work, and ensure the safety, quality and on-schedule construction projects of Dafeng Chuandong Port xx Completed. At the same time, in order to further clarify the safety responsibilities of all parties involved in the construction, prevent and reduce safety production accidents, and ensure the safety of people's lives and property, in accordance with the "Work Safety Law of the People's Republic of China" and "Construction Project Safety Production Management Regulations" "List" (State Council Order No. 393), "Provisions on Safety Production Management in Water Conservancy Project Construction" (Ministry of Water Resources Order No. 26) and other laws and regulations, combined with the characteristics of water conservancy projects, the construction management unit, supervision unit, and construction unit signed this " "Water Conservancy Project Safety Production Responsibility Letter" to clarify the responsibilities of all parties and serve as the guidance and inspection implementation basis for safety management.
1. Safety Responsibilities of the Construction Management Unit
1. According to the relevant national production safety laws and regulations, select construction enterprises that meet safety qualifications and have a good safety reputation to contract the construction.
2. According to the relevant provisions of the bidding and bidding, the obligations stipulated in the contract shall be fulfilled, and no arbitrarily lowering the grade or price, or defaulting on the project payment shall be allowed, so as to create conditions for ensuring that the funds for safety measures are sufficient.
3. Before the start of the project, various hidden information such as underground wires and pipes related to the construction site should be provided to the construction company, and the construction company should actively cooperate with the construction company to make safety preparations.
4. Supervise supervision units and construction companies to strengthen safety management. Encourage supervision units and construction companies to increase investment in safety, consciously implement the advanced technical standards of national and industry safety management, and strive to become first-class enterprises.
2. Safety responsibilities of the supervision unit
1. Entrusted by the owner, responsible for the supervision and inspection of safety production at the construction site of new construction, reconstruction, and expansion projects, and for violations of safety during the construction process. Acts that comply with production laws, decrees, and regulations will be investigated and punished.
2. Before the start of the project, a comprehensive and systematic arrangement should be made for the implementation of measures to ensure production safety, and the safety production responsibilities of the construction unit should be clarified.
3. Construction enterprises should be urged to strengthen safety management at any time, operate in accordance with operating specifications and procedures, and promptly notify the construction unit of potential safety hazards at the construction site for rectification.
4. According to the "Work Safety Law of the People's Republic of China", "Regulations on Safety Production Management of Construction Projects", "Provisions on Safety Production Management of Water Conservancy Project Construction", "Provisions on the Supervision and Management of Water Conservancy Project Construction" " and "Several Opinions on Implementing Responsibilities for Safety Production Supervision of Construction Projects" and other laws and regulations for management, requiring construction units to strive to improve safety management levels.
3. Safety Responsibility of the Construction Unit
1. The construction unit is primarily responsible for safety production at the construction site. Construction units should establish a production safety responsibility system and a production safety education and training system, formulate safety production rules and regulations and operating specifications, conduct regular and special safety inspections on the water conservancy projects they undertake, and keep safety inspection records.
2. The legal representative of the construction unit shall be fully responsible for the unit’s production safety work in accordance with the law. The project leader (project manager) shall be a person with corresponding professional qualifications, who shall bear the primary responsibility for the on-site safety construction of the water conservancy project construction project, implement the primary responsibility for production safety, production safety rules and regulations and operating procedures, and implement the work safety regulations and operating procedures according to the project requirements. Characteristics: Organize and formulate safety construction measures, eliminate hidden dangers of safety accidents, and report production safety accidents in a timely and truthful manner.
3. The construction unit shall establish a safety production management agency and equip full-time safety production management personnel in accordance with relevant national regulations. There must be full-time safety management personnel at the construction site who are responsible for on-site supervision and inspection of safety production. If potential production safety accidents are discovered, they should be reported to the project leader and the production safety management agency in a timely manner; any command or operation that violates regulations should be stopped immediately.
4. When preparing the construction organization design, the construction unit should formulate corresponding safety technical measures according to the characteristics; for highly professional sub-projects, a special safety construction organization design should be prepared and measures should be taken Strictly enforce.
5. Construction sites should improve various on-site safety management systems, such as regular safety inspection and meeting systems at construction sites, safety acceptance systems for various equipment and equipment, safety technical disclosure systems, and safety production reward and punishment systems. , safety internal information management system and various technical operating procedures and responsibilities, etc. The construction site must strictly implement the safety inspection and acceptance system for temporary power use, scaffolding and high-altitude work protection, and construction machinery. There will be no acceptance procedures or unqualified acceptance. are firmly not applicable.
6. Construction units should strictly implement various laws, decrees, regulations and industrial regulations, procedures and other management regulations related to water conservancy project construction safety by the state and the construction administrative department, and all types of illegal command and illegal operations are strictly prohibited , while strengthening daily safety inspections, rectifying existing problems in a timely manner, and keeping records.
7. The construction unit should establish and improve the labor safety education and training system, strengthen on-the-job education and training for employees, and improve workers’ safety awareness. Special workers must hold certificates to work.
8. When an accident occurs during construction, the construction unit shall take emergency measures to reduce casualties and accident losses, and report to relevant departments in a timely manner in accordance with relevant national regulations.
4. This "Letter of Responsibility for Production Safety in Water Conservancy Project Construction" shall take effect from the date of signing.
Construction management unit: Legal representative (or authorized representative): (seal)
Supervision unit: Legal representative (or authorized representative): (seal)
Construction unit: Legal representative (or authorized representative): (seal)