Electrical appliances have now entered our small households. Everyone is becoming more and more familiar with some electrical appliances, and electrical appliances have become one of the essential things in the home. Electric appliances make our lives easier and more convenient. Feidiao Electrical Appliances, how much do you know about it? Feidiao Electrical Appliances is also a relatively large group that produces various electrical appliances. Today, let the editor introduce you to Feidiao Group. The most important thing is Feidiao after-sales issues.

Feidiao Electric Group, headquartered in the international metropolis-Shanghai Songjiang Science and Technology Park, was founded in 1987. After twenty years of development, it has now become a large-scale modern private enterprise integrating manufacturing, scientific research, import and export trade, services, and real estate development and operation. Feidiao Electrical Products is involved in the fields of electrical products, building appliances, and small household appliances. It produces "Feidiao" brand wall switches, sockets, air switches, ventilation fans, and bathroom heaters, with nearly 3,000 varieties of products in 40 series, with a nationwide presence. Hundreds of agents and more than 10,000 sales outlets. In long-term practice, Feidiao Electric has taken the initiative to understand and cultivate the market with advanced concepts and actions, created brand-new markets, expanded new concepts, established a nationwide marketing network, and formed strong brand competitiveness.

Feidiao Electric Group’s products are involved in wall switches, lighting, industrial electrical, household appliances, PPR pipes, solar water heaters, wires and cables, integrated wiring, integrated ceilings, smart homes and other fields. It has now formed a building An integrated manufacturer of water and electricity systems, it provides consumers with a one-stop purchasing and service platform, with nearly a thousand agents and more than 20,000 sales outlets across the country.

The company has strong technical production capabilities, has an automated production line at the domestic leading technical level, has more than 200 engineering and technical R&D personnel, and has obtained more than 200 patents. By cooperating with first-class design institutes at home and abroad, the company introduces the world's advanced equipment, supplemented by imported high-quality PC materials, CAM flexible processing and exquisite production technology, to create "Feidiao" products that are close to life and lead fashion. With its strong technical research and development strength and humanized management philosophy, the company strives to provide consumers with personalized and high-quality life enjoyment.

The company always adheres to the management concept of "five constants", strictly implements the standards of ISO9001:2008 international quality management system of Feidiao Electric Group, and adheres to the purpose of creating a green factory and leads the way. It has passed the ISO14001:2004 international standard to build an environmental management system. The company's environmental policy is: enhance environmental cultural concepts and comply with environmental laws and regulations; reduce energy resource consumption and control the entire process to reduce pollution; pursue environmental protection for electrical products and continuously improve and achieve performance. The company's quality policy: quality-oriented, customer first, continuous innovation, and pursuit of excellence. The company has successively won honorary titles such as "China's Famous Trademark", "Iconic Brand in China's Electric Switch Industry", and "Shanghai Famous Brand Product". In 2009, it won the title of "Shanghai Circular Economy Project" and "Shanghai High-tech Enterprise" title, and won the title of "Shanghai Civilized Unit" in 2010. It continuously enhances the brand awareness and reputation of "Feidiao" with high-quality products and high-quality services.

After-sales service:

Adhere to customer service as the center, continue to provide products and one-stop services that exceed customer expectations, be customers' eternal partners, and always adhere to and advocate services idea. Standing in the customer's position, paying attention to customer opinions, constantly improving the service system and related processes to meet customer needs to the greatest extent.

Five service principles:

1. Customers always come first;

2. Customer satisfaction is the standard of our work;

3. Be courteous and courteous, wholeheartedly;

4. Real price, quality first;

5. Full cooperation to ensure promptness.

"Five Heart Level" service standards:

1. Sincerity - treat customers sincerely;

2. Intimateness - consider issues from the customer's perspective , exchange heart with heart;

3. Careful - meticulous and thoughtful, never miss a problem or miss a detail;

4. Patience - always maintain the same attitude during the service process Be patient, never get tired of asking questions, and never tire of answering questions;

5. Rest assured - the service results make customers feel at ease.

Now after listening to the editor’s introduction to Feidiao, do you have a new understanding? Feidiao Group is so perfect, producing every electrical appliance we need in our lives. Feidiao Electric Appliances has good quality and good reputation. The best thing is that their after-sales service is the best. After all, after-sales issues are what we all worry about the most. Now that we know about Feidiao’s after-sales service, everyone’s worries are Didn't everything disappear? I hope that the Feidiao after-sales service introduced by the editor can be helpful to everyone!

Tubatu provides you with "each decoration quotation, 1-4 local decoration companies, and 3 sets of decoration design plans for free online" ”, as well as tips on avoiding pitfalls in decoration! Click this link:/yezhu/zxbj-cszy.php?to8to_from=seo_zhidao_m_jiareamp;wb, you can get it for free~