Briefly describe the connotation and characteristics of business etiquette?
The so-called business etiquette refers to a series of behavioral norms that people should follow in various economic behaviors engaged in commodity circulation. Business etiquette is different from general interpersonal communication etiquette. It is reflected in all aspects of business activities. For enterprises, every link from product procurement to sales, from product sales to after-sales service, etc., is closely related to the image of the company. Therefore, if every member of the company can carry out work according to the requirements of business etiquette, it will play a very important role in shaping a good image of the company and promoting product sales.
2. Characteristics of business etiquette
Business etiquette is different from other etiquette characteristics, mainly in the following three aspects:
Credibility:
In business activities, honesty and trustworthiness are very important. Once a contract is signed, it must be fulfilled; if something unexpected happens and the contract cannot be performed as scheduled, then you should give the other party a satisfactory result to make up for it, and you should not break your promise and be unreliable.
Timeliness:
The timing of business activities is very important. If times change, good opportunities will be lost. In business activities, if you speak and act appropriately, problems will be solved. Some business people insist on "not showing off the hawk before seeing the rabbit", and the other party may be brought down, thereby losing a successful business cooperation opportunity.
Cultural:
Although business activities are economic activities, they have a high cultural content. Therefore, if business personnel want to be civilized, polite, elegant in conversation, and generous in behavior, they must constantly improve their cultural quality, establish a civilized corporate image, and show civility, elegance, courtesy, and propriety in business activities. Briefly describe the role of business etiquette. Can you briefly describe the role of business etiquette?
From a personal perspective:
Mastering certain business etiquette can help improve people's self-cultivation, beautify themselves, and beautify their lives. It can effectively promote social interactions, improve interpersonal relationships, and help purify social atmosphere.
From the perspective of the enterprise:
Mastering certain business etiquette can not only shape the corporate image, improve customer satisfaction and reputation, but also ultimately improve the economic efficiency and economic benefits of the enterprise. social benefit purpose.
Business etiquette includes language, expressions, behavior, environment, habits, etc. I believe that no one wants to be the focus of attention because of their impoliteness in social situations. And thus leave a bad impression on people. It can be seen that mastering business etiquette is very necessary in business interactions. Therefore, learning business etiquette is not only the trend of the times, but also a practical need to improve competitiveness.
Learning and correctly using business etiquette is not only an external manifestation of a person's inner accomplishment and quality, but also an art applicable in interpersonal communication. It is a customary habit of showing respect and friendliness in interpersonal communication. practice. To communicate with each other in interpersonal interactions, you must master the skills of business etiquette.
Reference materials
Study abroad website: :liuxue86./a/2340135. Briefly describe the characteristics and principles of etiquette?
1. The basic characteristics of etiquette: first, normativeness. The second is operability. The third is difference.
2. Principles of etiquette:
(1), Principle of equality
(2), Principle of mutual respect
(3), Principle of Integrity
(4), Principle of Tolerance
(5), Principle of Self-Discipline
3. Etiquette is a certain established procedure in interpersonal communication. The process of self-discipline and respect for others is expressed in different ways, involving aspects such as dressing, interaction, communication, and emotional intelligence. Etiquette is an indispensable ability in our lives. From the perspective of personal cultivation, etiquette can be said to be the external manifestation of a person's inner cultivation and quality. From a communication perspective, etiquette can be said to be an art, a communication style or a communication method applicable in interpersonal communication. It is a customary practice in interpersonal communication to show respect and friendliness to others. From a communication perspective, etiquette can be said to be the skill of communicating with each other in interpersonal interactions.
It can be roughly divided into six major aspects: government etiquette, business etiquette, service etiquette, social etiquette, foreign-related etiquette, and diplomatic etiquette.
4. Etiquette is a science with specific requirements. Etiquette is everywhere in families, schools and various public places. Personally speaking, it is manifested in civilized manners, elegant movements, chic postures, appropriate gestures, natural expressions, and dignified appearance. Book Reviews on Business Etiquette
If you are looking for etiquette models in Shenzhen for etiquette models, business etiquette, exhibition etiquette, evening parties, opening awards and other etiquette models, you can go directly to the Talent Art Store. Just go to Baidu's "Talent and Art Stack", which is the largest etiquette model providing center in Shenzhen, and all services are free. The founding members are all students from major universities in Shenzhen. The "three threes" of business etiquette
The three-color principle: When men wear suits on formal occasions, the color of their entire body must be limited to the three.
The law of trinity: the colors of shoes, belts, and briefcase must be unified. Ideally all three would be black.
Three taboos: leaving the logo on the cuffs intact, wearing a jacket and tie in informal situations, and having problems with your socks. Questions about business etiquette
Visit the Expo for about seven days, three days at the Expo Park, one day at Zhouzhuang, and then find another place to visit for three days (a place that can reflect the characteristics of Shanghai)
Welcome: Welcome ......, We (we) feel very honored for your presence... Then we can introduce China, because foreigners don't like to flatter too much.
Women should not be infatuated in front of men, and men should be polite and gentlemanly.
The velvet embroidery in Shanghai is good. You can give velvet embroidery things or gifts related to Haibao. The gifts don’t need to be too expensive, they just need to be unique.
When the inspection team goes back a week later, be more sincere and polite to people, and you can also have a little humor, but don't be too enthusiastic, otherwise it will appear fake. Come in if you understand business etiquette
Since it is a grand business cocktail party, ladies should wear professional skirts, leather shoes (without toes and heels), high-end satchels, and at least one pair of bags in the bag for ready use. Bring some name tags.
Men wear suits, leather shoes and ties. Dress according to the three-color principle, that is, no more than three colors for the whole body, dark suit, black leather shoes, and tie close to the color of the suit. Bring high-end watches and several famous brands. What are some famous quotes on business etiquette?
Business Etiquette Training - Classical Etiquette Quotations
Etiquette expresses the cultural tradition of national history, reflects the people's desire to pursue truth, goodness and beauty, be civilized, polite, respect others, and serve Society has become common knowledge among people. This year's Olympic Games are at home. Whether you are an individual, a company, etc., we all represent the image of the Chinese people. We must start from the small things around us. We must also pay attention to civilized cultivation, pay attention to etiquette, and make everyone become etiquette. Carrier, the embodiment of civilization, be a good host. Let us be united: respect etiquette, establish new trends, and welcome the Olympic Games. I wish: the Olympic Games a complete success.
If you don’t learn etiquette, you can’t stand up. ——"The Analects of Confucius·Ji Shi"
Do not see anything inappropriate, speak nothing that is inappropriate, hear nothing that is inappropriate, and do not listen to anything inappropriate.
If there are no rules, there will be no square and circle. ——"Mencius Li Lou Shang"
Be gentle and polite, and then be a gentleman.
Grooming is a wordless but extremely important business card and the basis for communication between people.
A person's courtesy is a mirror that reflects his portrait. ——Goethe
Respecting others is a noble quality and the most basic principle of life.
Courtesy pleases those who are polite, and also those who are treated with courtesy.
An inner courtesy that is associated with love. It produces the most agreeable courtesy in the appearance of conduct. ——Goethe
Politeness is the easiest thing to do and the most precious thing. ——Gonchar
The highest expression of civilization is not art, but the high degree of tenderness and consideration that people feel strongly and give to each other. ——Norman. Cousins
Friendship produces happiness, and civilization brings harmony. ——Hugo
Those who respect others will always be respected by others; those who love others will always be loved by others. ——Mencius
If a person is polite, he will be at peace; if he is not polite, he will be in danger.
——"Book of Rites"
If a country is courteous, the country will be prosperous; if a family is courteous, the family will be prosperous; if the body is courteous, the body will be cultivated; if the heart is courteous, the heart will be at peace. ——Yan Yuan
If people are rude, they will not stand up, if they are rude, things will not be successful, and if the country is rude, there will be no peace. ——Xun Qing
Be knowledgeable in literature and make appointments with etiquette. ——Confucius
The most important thing in life is politeness. It is more important than the highest wisdom and all knowledge. ——(Russia) Herzen
Politeness can often replace the noblest emotions. ——Mérimée
Courtesy is the first thing that children and young people should take special care to form a habit of. ——(British) Locke
Courtesy is like an air cushion. There is nothing inside, but it can wonderfully reduce bumps. ——Johnson
Being courteous and considerate costs nothing, but is worth more than anything else. ——Cervantes
People with etiquette are like water with dams. If water has dams, it will not overflow and cause disasters. If people have etiquette, they will not cause evil things.
Reciprocate courtesy. It is impolite to go but not come; it is impolite to come but not go. ——"Book of Rites"
A gentleman's self-cultivation involves correcting his heart internally and correcting his appearance externally. ——Ouyang Xiu
A gentleman does not lose his dignity, his dignity, and his words. ——"Book of Rites"
Rites are the ultimate form of humanity. ——Xunzi
A gentleman is respectful and courteous to others. He is a brother in the world. ——(Spring and Autumn Period) Zixia
You were my teacher twenty years ago, you are still my teacher now, and you will definitely still be my teacher in the future. —— ***
Propriety, justice and integrity are the four dimensions of a country. If the four dimensions are not open, the country will perish. ——Guan Zhong
Food and clothing are to enrich people's livelihood, etiquette and righteousness are to nourish their hearts. ——(Yuan) Xu Heng’s True/False Questions on Business Etiquette
1. False
2. True
3. True
4 , True
5. False
6. True
7. True
8. False
9 , wrong
10. wrong