Irresponsible.
Philips has authorized many companies to open online stores on Tmall. Details can be found in the after-sales service section of the official website. Therefore, if you encounter a problem when purchasing something at the Philips Tmall flagship store, it may be difficult to solve. Because Philips officially does not directly operate an online store, they also believe that the primary person responsible for the matter is Tmall’s authorized merchants, not their official website.
Introduction
Philips, founded in the Netherlands in 1891, mainly produces products in lighting, home appliances, and medical systems.
Philips has 128,100 employees worldwide in 2007. It has production bases in 28 countries around the world, sales agencies in 150 countries, and has 80,000 patents. It has outstanding strength. On July 11, 2011, Philips announced the acquisition of Pentium Electric (Shanghai) Co., Ltd. for an amount of approximately 2.5 billion yuan.