1. It shows that the transaction has been identified by the system as being at risk of being defrauded. This transaction has been interrupted because: the account violated the relevant provisions of the "Alipay Service Agreement" and Alipay restricted payment collection. It is recommended to change the account and Use Alipay correctly. The Alipay security system detected that there may be abnormal transactions in the account. According to the Alipay service agreement, the use of some functions of the account was suspended. It is recommended to change the account and use it correctly.

2. When the following circumstances exist in the "Alipay Service Agreement", the Alipay service will be suspended or terminated for the user ID or/and Alipay account, or the balance will be stopped, and the use may be restricted. Product or service functions (such as taking restrictive measures such as stopping payment, canceling transactions, adjusting accounts, etc. on the funds and transactions in transit under these user IDs or/and account names, or restricting the method, scale, frequency, etc. of transactions):

(1) Violates the provisions of laws and regulations or the provisions of this Agreement.

(2) According to relevant laws and regulations or the requirements of competent authorities.

(3) When there are abnormalities in user identification, account operations, fund flows, etc.

(4) User ID or account may create risks.

(5) Violating the rules of the activity and the principle of good faith by registering user IDs or accounts in batches, swiping credit, inconsistent transaction content or cheating when participating in market activities.

(6) There may be improper profits due to incorrect remittance of funds from other people’s Alipay accounts.

(7) Complaints by others, and the other party has provided certain evidence.

(8) May mistakenly operate other people’s user IDs or accounts, or authenticate other people’s user IDs or accounts.

(9) Agree with a third party to conduct transactions based on the "Taobao Platform Service Agreement", Taobao Platform Rules, "Alibaba Terms of Service", Alibaba China Station Rules and other rules and authorize them to handle transactions in accordance with the aforementioned rules, And a third party complains that you violated the aforementioned rules.

Except for the circumstances specified in (1), (2), and (9), if you apply to resume services or lift the above-mentioned stop payment or restrictions, please provide relevant information and identity documents and other documents so that we can verify . Extended information

"Alipay Service Agreement" Users' commitment to legally use Alipay services:

1. You need to comply with the relevant laws and regulations of the People's Republic of China and the country where you belong, live or In accordance with the laws and regulations of the countries or regions where we conduct business activities or other businesses, our services may not be used for illegal purposes (including for transactions that prohibit or restrict trading items), nor may our services be used in illegal ways.

2. You must not use our services to infringe upon the legitimate rights and interests of others or violate national laws and regulations. Otherwise, we have the right to investigate, delay or refuse settlement, or stop providing services, and we will need to bear relevant legal responsibilities ourselves. , if this causes damage to us or other parties, we will be liable for compensation.

3. The situations in which the above 1 and 2 apply include but are not limited to:

(1) Infringement of others’ reputation rights, privacy rights, trade secrets, trademark rights, copyrights, patent rights, etc. Legitimate rights and interests;

(2) Breach of confidentiality obligations;

(3) Pretending to use our services in the name of others;

(4) Engaging in illegal transactions , such as money laundering, terrorist financing, gambling, selling guns, drugs, prohibited drugs, pirated software, pornographic materials, other items that we believe are not allowed to be traded using our services, etc.;

(5) Providing gambling Information or in any way induce others to participate in gambling;

(6) Use other people’s bank cards without authorization, or use credit cards or Huabei to withdraw cash;

(7) Conduct activities related to Or transactions that are inconsistent with the transaction content claimed by the counterparty, or transactions that are untrue;

(8) Engage in behaviors that may infringe on our service systems and data.

4. The service depends on the accurate operation and operation of the system.

If there are system errors, malfunctions, improper profits made by you or us, etc., you agree that we can take appropriate corrective measures such as correcting the errors and deducting funds.

5. The account is for personal use only. You must fully understand and clearly understand the relevant legal responsibilities and disciplinary measures for leasing, lending, selling, and purchasing accounts, and promise to open and use your own account in accordance with laws and regulations.

6. Reverse engineering methods are not allowed to crack systems and programs, and the above-mentioned systems and programs (including but not limited to source programs, target programs, technical documents, client-to-server data, server Data) may not be copied, modified, compiled, integrated or tampered with, and shall not modify or increase or decrease the functionality of our systems.

Reference: Alipay-Alipay Service Agreement