The service standard of the service industry is: customer service is deeply rooted in the hearts of the people.
1. In modern business society, customer service has become a slogan, or a fashion or fashion. Just shout, do it, do it. Some companies are really providing services, some companies are deceiving consumers, and some companies are confused and have only a half-knowledge of services. But in recent years, in mainland China, customer service has become a slogan, which can mean at least two good things.
2. One thing is that the concept of customer service has been deeply rooted in the hearts of the people. Whether business owners or consumers, they all understand and value the extension of product value-the importance of service: For enterprises , if an enterprise wants to sell good products, market well, and create a good brand, it cannot do without services.
Extended information:
Service industry classification:
According to the classification table of international trade in services of the Statistics and Information Systems Bureau (SISD) of the World Trade Organization, international trade in services Divided into 11 major categories and 142 service items, this classification table basically includes the main scope of the service industry:
1. Commercial services refer to service exchange activities involved in commercial activities, including professional services, Computer and related services, research and development services, real estate services, leasing services without broker intervention and other commercial services, such as advertising services, etc.
2. Communication services, including postal services, express services, telecommunications services, and audio-visual services.
3. Construction and related engineering services, including general construction work of buildings, installation and assembly work, building improvement and decoration work, etc.
4. Sales services, including agency services, wholesale trade services, retail services, special agent services and other sales services.
5. Educational services, including primary education services, secondary education services, higher education services, adult education services and other educational services.
6. Environmental services, including sewage treatment services, waste treatment services, sanitation and related services, and other environmental services.
Baidu Encyclopedia-Service Industry