Claims information is divided into "compulsory insurance claims record" and "commercial insurance claims information". In the meantime, the "Commercial Insurance Claims Information" recorded in detail the insurance company name, insurance time, insurance address, filing time, closing time, case status, claim amount and customer service telephone number of each insurance claim. Below the claim information, there are also claims service telephones of various Ping An companies.
The method of inquiring the vehicle insurance claim record is as follows:
1. Counter inquiry: Bring your ID number or policy number to the insurance company's business outlets for inquiry.
2. Telephone inquiry: users can directly call the insurance agent or call the company's customer service center for inquiry.
Automobile insurance claim
A clear copy of the "three certificates and one form" of the motor vehicle carried with the vehicle, namely the owner's ID card, driver's license, driving license and insurance policy. I would like to remind you that the insurance cards of many insurance companies are no longer used as proof of claims.
Second, it is very important to report accidents in time, especially major accidents. When you call an insurance company to report a case, you need to provide basic information such as policy number, time and place of the accident, and nature of the accident.
Three, temporary license vehicles generally only apply for short-term insurance, and there is a prescribed route and time, accident insurance companies will not be liable for compensation within the prescribed route and time.
Four, when the vehicle is out of danger in different places, it should be reported to the insurance company in a timely manner, and the loss-fixing personnel at the place where the vehicle is out of danger will conduct survey and determine the loss. The compensation fee is generally valued according to the industry standard of the place where the accident occurred. If local damage is found only after returning to the insured place, the insurance company can make up the compensation for this part of the repair fee.
Five, the insured if you want to entrust the repair shop for compensation, or the accident compensation fee directly allocated to the repair shop, should personally sign the power of attorney, and report to the insurance company for the record. Every time you sign a quality contract with the repair shop, you can safeguard your legitimate rights and interests.
Refer to the above content: Baidu Encyclopedia-Vehicle Insurance