1. There are two situations when Taobao complains about sellers. One is that we have not purchased the goods yet and there is a conflict between the two parties when consulting with the seller. The other is that we have already purchased the relevant goods from the seller. commodity. In fact, there are many instructions on how to complain to sellers in Taobao's help center.

2. If it is the first situation, we do not have any malicious intent, and the seller’s words or actions have slandered us, we can open the Wangwang chat window with the seller and click the report button above the chat window.

3. Then in the pop-up reporting center window, according to the seller’s malicious behavior, select the appropriate reporting method, fill in the relevant content, and submit, so that our report is successful.

4. Of course, the second reason why most people complain about sellers is that they are not satisfied with the goods and cannot reach a mutually agreeable solution with the seller. If our reasons are reasonable, We can complain to the seller. The specific method is to log in to Taobao using our Taobao account, and then click on the purchased item under My Taobao.

5. This will enter the list page of the products we have purchased. On the list page of the products we have purchased, we can see that basically all the products have product operations under that list. There is a convenient link to file a complaint against a merchant.

6. That is, we click on the complaint merchant link to enter the service complaint page. On this page, we write clearly the reason for the complaint, complaint description, contact number and voucher, etc., and then click to submit the complaint application to customer service. Just let customer service intervene and handle it.

7. The rest of the matter will be left to Taobao customer service. We only need to wait for the phone notification from Taobao customer service. Generally, customer service is on the side of our consumers.