In order to welcome the arrival of International Consumer Rights Day, we have carried out a series of activities, so what have you gained from this activity! The following are three summaries of the activities of 3.15 International Consumer Rights Day organized by me for your reference only. You are welcome to read them.
? 3.15 Summary of International Consumer Rights Day
? In order to further publicize the Consumer Rights Protection Law and the theme spirit of "Credit makes consumption more secure" in the Year of Consumer Rights Protection, the Municipal Market Supervision Administration and the Municipal Consumers Association highlighted the theme of "3.15 International Consumer Rights Day" around the requirements of the city to create a national civilized city and the municipal party committee and government to "do it in practice and walk in the forefront", implement the work of safeguarding consumer rights and interests, and better serve the people's growing demand for a better life. With the requirements of early arrangement, great momentum, wide publicity and deep influence, a series of publicity activities to commemorate "March 15 International Consumer Rights Day" began on February 18.
? 1. Have a good mobilization meeting. The leaders in charge convened and presided over the overall publicity and mobilization meeting, mobilized all institutions to actively participate in and cooperate with the facts of consumer rights protection and people's livelihood, and carried out publicity work in various activity areas.
? 2. Hold a good training meeting. Organize 55 "12315 Consumer Rights Protection Service Stations" to carry out mobilization and business training for the series of publicity activities of "March 15th International Consumer Rights Day", and widely mobilize social forces to actively participate in the promotion of the activities.
? 3. Make mobilization arrangements for the creation activities. Organize the heads of 55 enterprises of "12315 Consumer Rights Protection Service Station" to carry out the mobilization and work arrangement of the activities of "honest management and assured consumption" and give play to the demonstration and leading role of the service station.
? 4. Analyze and report the hot and difficult points of consumer complaints, and carry out special comprehensive inspection of the market. Severely investigate and deal with online consumption, food and medicine, illegal quality, counterfeit trademarks, false propaganda, contract fraud and other cases that infringe on consumers' rights and interests, and effectively regulate market order.
? 5. Give full play to the advantages of "12315 Consumer Rights Protection Service Station" and monitoring station, and do a good job in publicity and voluntary maintenance service activities during the "March 15th" period. In the past month, we have carried out on-site activities throughout the city, and carried out legal knowledge, consulting services, fake and shoddy goods display, voluntary maintenance and consumer experience education and guidance activities for consumers.
? 6. Make use of bulletin boards, TV network startup screens, special editions of newspapers and periodicals, through-train interviews and reports on complaints and mediation, and special interviews to publicize the theme spirit of the Year of Consumption.
? 7. Distribute 2, copies of "Consumer Protection Law" and "Consumer Rights Protection Knowledge" to consumers.
? 8. On the eve of "March 15th", the first batch of activities of "Honest Management and Relieved Consumption" were launched in X years, and 15 enterprises that met the standards were awarded medals at the launching ceremony of "March 15th" activities.
? 9. Prepare for the launching ceremony of the "March 15th" event, and carry out on-site policy and regulation consulting services, enterprise consulting services and product publicity and display, typical case display boards and identification and display of true and false goods, quiz on relevant laws and regulations, and on-site acceptance and answer of consumer complaints.
? 3.15 Summary of International Consumer Rights Day II
? On the occasion of "3.15" Consumer Rights Day, the judicial office actively carried out the legal activities of "3.15" consumer rights protection, in order to prevent and reduce the contradictions and disputes between operators and consumers and earnestly safeguard the legitimate rights and interests of consumers. The main activities are summarized as follows:
? First, all departments jointly publicize laws and regulations on consumer rights protection. The departments of industry and commerce, comprehensive management office and food safety in Lianhe Town set up legal publicity and consultation points on the main roads of xx Town. The staff provided legal consultation services for the masses, patiently and meticulously answered the quality problems encountered by the masses in the consumption process and the overlord clauses of merchants, and at the same time publicized to the general public how to distinguish fake and shoddy goods and how to prevent being deceived, and distributed laws and regulations such as the Consumer Protection Law, the Consumer Protection Law and the Product Quality Law to the past masses.
? Second, make the "Integrity Management Proposal" to attract the attention of merchants by letting them sign the proposal, so as to better protect the rights and interests of consumers. Organize staff to issue proposals to shops, restaurants, canteens and other shops within their jurisdiction. The proposal advocates that all businesses should establish the concept of honest management, start from themselves, insist on not making and selling fake goods, not shoddy goods, not false propaganda, not price fraud, not buying and selling hard, consciously maintain the market operation order, resist fake goods, and actively report and expose dishonest behaviors.
? Third, open up a special mediation channel for the maintenance of consumer rights and interests. First, accept disputes involving damage to consumers' rights and interests on the same day and arrange mediation on the same day; Second, led by the director of the judicial office, in conjunction with the departments of industry and commerce, food safety, etc., an experienced mediator with a solid legal foundation was organized to mediate disputes; The third is to pay a return visit to the successful mediation cases, listen to the opinions and suggestions of the parties modestly, and inform the parties of the right relief channels in time for the cases that fail to mediate, and guide them to legal aid or judicial and arbitration departments.
? 3.15 Summary of International Consumer Rights Day III
? On the morning of March 13th, xx, it was drizzling over xx, and the temperature plummeted. However, a group of people with full emotions and high enthusiasm gathered in New Times Square. The commemoration of xx "315" International Consumer Rights Day, which was jointly organized by the Propaganda Department of the County Party Committee, the xx Market Supervision Administration and the XX Consumer Council, was being held here.
? As in previous years, this "315" activity was held in the center of New Times Square in the urban area, and other towns and villages such as Qingfeng, Jundian and Hualong all set up sub-venues and carried out various forms of publicity activities. In this way, the concept of credit management and credit consumption was deeply and widely spread.
? At the main venue of the city, firstly, Comrade Lu Longquan, Party Secretary and Head of xx Market Supervision Administration, delivered a speech and the operator promised to speak on behalf of the head of New Era Business Management Co., Ltd.. Later, Comrade Ding Xuanqing, deputy head of xx People's Government, made a speech, saying: xx is the 7th anniversary of the founding of New China, the year when xx took off its hat, and the crucial year for implementing the mid-term plan of the 13th Five-Year Plan. Establishing a credit system in the field of consumption is the primary task of creating a safe consumption environment. All relevant departments should, in light of the new situation, strengthen new measures, intensify law enforcement, standardize market order, and strive to create a good market order and consumption environment.
? This "315" activity has a clear theme and rich content. There are not only typical cases and consumer warnings investigated and dealt with by various functional departments, but also the display of anti-counterfeiting results and the identification of true and false goods; There are not only video materials, but also on-site consultation and complaints to remind operators to operate in good faith, let consumers consume rationally, and call on everyone to build a harmonious consumption environment with good credit behavior.