Please first check the complaining party’s intellectual property information (how to check patent information, how to check trademark information), and then explain the reasons why the complained information is not infringing based on your actual situation and attach supporting documents. If you think the complained information is not infringing, please explain based on your actual situation and attach supporting documents. 1. For patent complaints, you can initiate a counter-notification from the following 6 aspects, and attach relevant information: 1. There are differences between the complained product and the patent 1) For complaints about design patents, you can point out the differences in appearance between the complained product and the patent. 2) For complaints about utility model patents, you can point out that the complained product lacks a certain technical point of the patent, or the difference between the technology used in the complained product and the patented technology 2. Before the date of patent application Public sales record of the product being complained about. The sales record needs to be your own, or purchased from the prior user: 1) Transaction records on Alibaba Chinese site, providing order number and screenshot of order details 2) On Alibaba International site For inquiries received on the Internet, provide inquiry screenshots 3) Transaction records on the AliExpress platform, provide order numbers and screenshots of order details 4) Transaction records on Taobao, provide order numbers and background transaction screenshots Offline public sales information : a. Transaction vouchers for selling the product, such as contracts between the buyer and seller, invoices, logistics documents, etc. b. Product certification reports, such as CE/SGS product certification reports. 3. Patented products have been published before the patent application date. 1) Web page information, For example, web information on Youku, forums, and industry websites, provide links and web page screenshots 2) Domestic and foreign patent information, provide patent numbers and screenshots of patent information 3) Newspapers, books, and magazines, provide photos of relevant pages 4. What do you think about If the product under complaint itself has patent rights or is purchased from a company with patents, you need to provide a patent certificate. If the patentee is not your company’s name, you need to provide a letter of authorization from the patentee authorizing your company to sell the patented product. The authorization letter states The signature or seal of the patentee is required (if the patentee is an individual, a signature is required, and if the patentee is a company, a seal is required) 5. The product being complained about was purchased from the patentee or its agent. You need to provide relevant information. Proof of purchase, such as contracts, invoices, etc. 6. Other non-infringement situations 1) Notice of acceptance of patent invalidation or confirmation of non-infringement litigation 2) "Patent Rights Evaluation Report" proving that the patent involved does not have the three properties 3) Court or administrative agency Judgment 2. In response to a trademark complaint, you can initiate a counter-notification from the following three aspects and attach relevant information: 1. The complained product was purchased from the trademark owner or its agent. You need to provide relevant purchase documents, such as contracts, invoices, etc. 2. The product complained of does not fall within the scope of the same or similar product category approved for use by the registered trademark. You need to explain why you think the product does not fall within the scope of the same or similar product category approved for use by the registered trademark. 3. Other non-infringements 3. For copyright complaints, you can initiate a counter-notification from the following three aspects and attach relevant information: 1. You own the copyright to the complained work itself and you need to provide a copyright registration certificate/ Legal publications, etc., or product catalogs or product sales records that precede the completion of the copyright owner's work. 2. The complained product was purchased from the copyright owner or its agent. You need to provide relevant purchase documents, such as contracts, invoices, etc. 3 .Other non-infringement situations, such as you have obtained authorization from the copyright owner, etc. Note: 1. Alibaba Intellectual Property Protection System 2. Initiate a counter-notification 3. For more operational issues, you can view "Help" after logging in to the system.