In our daily life or work and study, everyone has dealt with letters. Letters help to enhance communication between people. You can't always write when you write a letter? The following are 7 service quality commitments I have compiled for reference only. Let's have a look. Service quality commitment article 1

Dear customers:

First of all, thank you for choosing to buy our products!

in order to ensure the product quality, clarify the product quality responsibilities of both buyers and sellers, ensure the product quality is qualified and ensure the product safety, we hereby make the following guarantees: 1. The product quality provided by our company shall be implemented in accordance with the technical standards stipulated by the buyer in principle. When the buyer does not have the specified technical standards, our company will implement them according to the current national standards, and provide the buyer with product samples, and provide the products to the buyer with the consent of the buyer, and ensure the stability and gradual improvement of product quality.

2. the supplier shall provide the buyer with a copy of the production license and business license stamped with the official seal of the supplier. III. The supplier shall provide the buyer with a copy of the product standard stamped with the official seal of the supplier.

iv. the supplier guarantees that the products it supplies meet the legal quality standards, and is responsible for the quality of the products. when necessary, it provides the buyer with necessary quality information, such as product inspection reports and other relevant information.

5. The product packaging and registered trademarks of the supplier conform to the relevant provisions of the state.

VI. The buyer shall store the products strictly according to the storage conditions indicated on the product packaging, and the buyer shall be responsible for the product quality problems caused by the buyer's poor storage and maintenance of the products.

VII. When consumers complain about product quality problems, the supplier shall actively cooperate with them to solve them properly. If it is really the responsibility of the supplier, the supplier shall bear all the responsibilities and expenses.

VIII. Handling of quality disputes (problems):

The buyer shall inspect the products of the supplier in strict accordance with the established technical standards to ensure the fairness and scientificity of the inspection, and keep the remaining samples that fail the inspection for one week.

our company will be responsible for the losses caused by the use of the products that are really quality problems of the suppliers.

if it is really the supplier's production quality problem and it is not used, it will be solved through negotiation between the supplier and the supplier (return or reduce the price). Nine, this product quality guarantee shall come into effect when the supply contract is signed by both parties, and shall be terminated at the same time when the business is terminated.

________ _ _ _ _ _ _ _ _ _ _ _ Company

______________________ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Our unit will actively cooperate with the owner from the aspects of plan management, technical quality management and fund management. The main measures are:

(1) Select excellent construction teams, sign labor contracts with them according to law, pay workers' wages on time, and never default on migrant workers' wages.

(2) the project engineering department will be responsible for submitting the overall construction period network plan to the owner, and actively assist the owner to determine the entry and exit of subcontractors and suppliers of various disciplines and the intermediate handover, and cooperate with the owner to reasonably solve their vertical transportation equipment, construction water, electricity, material stacking, site division, etc.

(3) The monthly construction progress plan, labor plan and material mobilization plan shall be submitted to the owner for final finalization after being audited by the supervisor.

(4) hold a weekly project meeting, which shall be presided over by the supervisor and attended by the owner and the project management department. Through the regular meeting of the project, the relationship between construction, supervision and owners will be improved, and various problems arising in the construction process will be coordinated to ensure the smooth progress of the project.

(5) When the project meeting is held, the project leader will submit a weekly work report and a work plan for next week to the owner. In the report, the progress of the project will be described in detail, and the detailed plan of progress, materials, labor, equipment and funds will be detailed in the plan.

(6) Keep a construction diary carefully, recording the number of workers and machinery used in each type of work on the site, the quantity of materials transported to the site, and the daily weather conditions, and keep it in the site office for the owner to refer to at any time.

(7) Pay full attention to the owner's instructions, and the site management personnel will record the owner's instructions in writing at any time and carry them out.

Second, quality, safety and after-sales service:

Consciously accept the supervision and inspection of the owner, supervision unit and relevant management departments on the construction quality and safety of construction projects, and promptly correct the problems raised in the inspection. Make the following commitments in terms of quality (including warranty) and safety:

(1) Obtain the qualification certificate of the corresponding level according to law and undertake the project within the scope permitted by its qualification level. Do not subcontract or illegally subcontract the project.

(2) Establish a quality responsibility system and be responsible for the construction quality of construction projects.

(3) Carry out the construction according to the engineering design drawings and construction technical standards, and do not modify the engineering design without authorization or cut corners. In the process of construction, if there are errors in design documents and drawings, put forward opinions and suggestions in time.

(4) Establish and improve the inspection system of construction quality, strictly manage the process, and make quality inspection and records of concealed works.

(5) Establish and improve the education and training system, and strengthen the education and training for employees; Personnel who have not received education and training or failed the examination are not allowed to work at their posts.

(6) perform the quality warranty obligations of construction projects according to law.

(7) The main person in charge is fully responsible for the safety production of the unit according to law. Establish and improve the safety production responsibility system and safety production education and training system, formulate safety production rules and regulations and operating procedures, ensure the investment of funds required for the safety production conditions of the unit, conduct regular and special safety inspections on the construction projects undertaken, and make safety inspection records.

(8) The person in charge of the project shall be a person with corresponding professional qualifications, who shall be responsible for the safe construction of the construction project, implement the responsibility system for production safety, rules and regulations for production safety and operating procedures, ensure the effective use of production safety expenses, organize the formulation of safety construction measures according to the characteristics of the project, eliminate potential safety accidents, and report production safety accidents timely and truthfully.

(9) set up a safety production management organization, equipped with full-time safety production management personnel. Full-time safety production management personnel are responsible for on-site supervision and inspection of safety production. Report the hidden dangers of safety accidents to the project leader and the safety production management organization in time; Those who command or operate illegally shall be stopped immediately.

(1) According to different construction stages and changes of surrounding environment, seasons and climate, corresponding safety construction measures shall be taken at the construction site. If the construction site temporarily stops construction, do a good job in site protection. Separate the office, living area and working area of the construction site and keep a safe distance; The site selection of office and living quarters meets the safety requirements. Workers' meals, drinking water, rest places, etc. meet health standards. Do not set up employee dormitory in the unfinished building.

(11) Establish a fire safety responsibility system at the construction site, determine the person responsible for fire safety, formulate various fire safety management systems and operating procedures such as using fire, electricity and inflammable and explosive materials, set fire exits and fire water sources, equip with fire-fighting facilities and fire-fighting equipment, and set up obvious signs at the entrance of the construction site.

(12) Operators shall observe the mandatory standards, rules and regulations and operating procedures for safe construction, and use safety protection appliances and mechanical equipment correctly.

(13) Purchase and lease safety protection appliances, mechanical equipment, construction tools and accessories with production (manufacturing) licenses and product certificates, and conduct inspection before entering the construction site.

(14) Conduct safety education and training for managers and operators at least once a year, and record the education and training in personal work files. To handle accidental injury insurance for personnel engaged in dangerous operations on the construction site.

(15) In case of quality problems of engineering equipment within one year, our company will carry out maintenance and replacement for free;

(16) Within ten years of project operation, if the equipment fails, it shall be rushed to the site for maintenance within 24 hours after receiving the call from the user;

(17) provide lifelong tracking service for the stable operation of this project.

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2. Provide services to customers in a timely manner in strict accordance with the stipulations of horizontal alliances's enterprise service procedures and specifications. After the service is completed, private transactions are not allowed, and the service results should be fed back to Xuchang Family Service Network Center in time.

3. Full-time service personnel who come to serve customers must dress neatly and generously.

4. when you come to serve customers, you must get permission from the owner before entering the room. The service process should be warm, thoughtful, meticulous, accurate, error-free, up to standard and in place. Explain or explain relevant matters to customers patiently, speak kindly and politely, and do not damage residents' facilities and articles; After the service, clean up the service site, restore the original appearance, and consciously safeguard the image of the unit and Xuchang Family Service Network Center.

5. The products or services provided to customers do not violate national laws.

6. When providing services to customers, charge strictly according to the stipulated price or charging standard, and do not collect fees or ask for or receive gifts.

7. in case of violation of the above commitments, the unit and relevant personnel will accept due punishment and compensation (including other legal responsibilities) after customer complaints are verified.

Undertaker: XXXX

Time: XX, XX, XX, XX Service Quality Commitment Article 4

In order to standardize the business activities of cargo transportation, ensure the safety of cargo transportation and protect the legitimate rights and interests of shippers, our company makes a careful commitment to our customers:

1. Our company is a powerful and legal transportation enterprise, and has obtained the Business License for Enterprise as a Legal Person and the People's Republic of China. For many years, I have been specialized in the transportation of tobacco products and special materials, and I am familiar with the transportation routes of relevant tobacco enterprises throughout the country, and have maintained good cooperative relations with many tobacco enterprises throughout the country.

2. In the process of transportation, loading, shipment and unloading of tobacco leaves, cigarettes and materials used for cigarettes are strictly in accordance with the relevant requirements to ensure the safety of goods during transportation.

1. the company has set up a full-time dispatcher position, which is responsible for the planning, coordination, management and tracking services of vehicles, ensuring the rational allocation of vehicles and ensuring the smooth operation of business operations.

2. Set up a full-time post of safety officer to be responsible for routine inspection of operating vehicles and supervision of drivers, so as to nip in the bud and ensure the safety and reliability of operating business.

3. Strictly follow the relevant requirements of the waybill, contract and transportation permit brought by customers. After receiving the customer's notice, ensure that the vehicles with good condition and suitable models arrive at the loading site or the place designated by the customer within one hour. And cooperate with the connection of various links such as the loading site of the goods.

4. strictly abide by the safety production law, the road traffic safety law, the regulations of the people's Republic of China on road transport and the regulations of Guangdong province on road transport, and do not exceed the transportation permit.

5. Clean the vehicle regularly to ensure that the vehicle is clean and free of peculiar smell. At the same time, a special car is equipped according to the customer's waybill to ensure that the goods are not mixed. During shipment, take adequate protective measures, and arrange special personnel to check the safety performance of tarpaulins and tarpaulins before shipment. Vehicles without tarpaulins and tarpaulins are not allowed to leave the loading site.

6. Our company provides services for JS12GZ2-1 project by itself, and promises not to transfer the goods to a third party for transportation. Except for the written requirements of the purchaser (Guangdong Tobacco Nanxiong Co., Ltd.).

7. The company has purchased large cargo transportation insurance and special tobacco leaf insurance, and the company has the potential to bear all operational risks and unexpected risks. The company ensures "zero" cargo damage rate; "1%" punctual arrival rate (except for force majeure factors), during the temporary period of transportation (that is, from the time of loading at the place of departure to the time of loading at the destination), if the customer's goods are lost or damaged, the company will compensate them according to the price.

3. According to the relevant provisions of the Law on Safety in Production and the Law on Road Traffic Safety, adhere to the guiding principle of "safety first, prevention first", formulate and improve the safety production management system, including safety production operating rules, safety production responsibility system, safety production supervision and inspection, safety production management system for drivers and vehicles, etc., and earnestly implement it.

1. Ensure that passenger vehicles are inspected and maintained regularly, and the technical condition of the vehicles is in good condition to ensure safe transportation.

2. Ensure that drivers and passengers are regularly organized for safety study and business training, so that drivers and passengers have good business knowledge, skills, professional ethics and safety awareness.

3. Ensure that the hired drivers and passengers are trained and qualified, hold relevant certificates (the driver has obtained a driver's license suitable for the vehicle he is driving, and has no record of serious traffic accidents within three years), and are healthy and competent for the job.

4. Abide by laws and regulations, operate according to law, be honest and trustworthy, and provide excellent service. Ensure that the vehicle does not overspeed or overload, and the driver does not drive fatigue, continuous driving, drunk driving or illegal driving.

5. Abide by the formulated road transport emergency plan, and obey the unified dispatch, management and command of the government and relevant departments in case of sudden public events. Our company promises carefully here. In case of violation of the above commitments, voluntarily understand the punishment of the management department according to the regulations.

Commitment unit:

Signature (signature) of legal representative: (official seal)

Letter of Commitment on Service Quality on, 5

Our company will guarantee to provide fresh meat and vegetables every day, and hereby make the following commitments:

1. Strictly abide by the Food Safety Law of the People's Republic of China and the Food Safety Law of the People's Republic of China.

2. Resolutely do not provide all kinds of edible meat, vegetables and ingredients that do not meet the requirements of national food safety standards, and do not adulterate, adulterate, shoddy and pass unqualified products off as qualified products.

iii. deliver the quantity of meat, vegetables and designated items to the place designated by the owner on time, and provide them in strict accordance with the quantity required by the user, which shall not be increased or decreased without the consent of the user.

4. Send fresh meat and vegetables twice a day under normal circumstances; On call, provide procurement at any time and deliver it to the designated place; Our company must deliver the fresh meat and vegetables needed by the owner as planned and on time.

5. inform our company of the need to buy various catering products at any time according to the owner's requirements, and our company will deliver the products in time according to the owner's requirements. Our company ensures that fresh edible meat is hygienic.