1. Is it true that Pinduoduo writes about brands?
Pinduoduo's brand writing is not necessarily true.
The word "brand" does not mean that Pinduoduo brand stores have settled in, but it is probably certified by individual enterprises. Not all brand stores with many products are genuine. Consumers should keep their eyes open and compare more before deciding whether to place an order.
Consumers should pay more attention if it involves goods with relatively large amount or volume. If there is a big difference between the price in Pinduoduo and the market price, there is no doubt that there are fakes.
Second, what are the precautions?
1. If the store claims that the goods are genuine, you can contact the store's online customer service to provide authorization qualification certificate. Most e-commerce stores will have supporting product sales authorization qualification certificates.
According to the authorized qualification certificate, you can basically judge whether the goods are true or false. All reliable products sold in China market will have Chinese logo, and the Chinese logo will have the contact number of the manufacturer.
If you call to tell you where you bought it, the manufacturer must check whether it is their agent and whether the goods are genuine.
2. If the merchant finds that the goods are fake after receiving them, he must refuse to receive the goods, and take photos to the store online to give feedback and find a solution.
If the store refuses to admit it or does not solve it, immediately complain online or contact the online customer service of the store to hold a store market to sell fakes and apply for a refund online.
3. Customers must have direct evidence of fakes, so that Pinduoduo online customer service has reason to believe that merchants do have personal behavior of selling fakes in the market.
Customers can also call 123 15 to report to the Consumer Research Association, which will specifically guide the practical departments to solve problems. When the interests of consumers are harmed, we must actively protect the rights of consumers.