Tens of thousands of packages were flooded after the rainstorm in Hubei, and disputes caused by damage or loss of express mail occurred from time to time during transportation. The Provisional Regulations on Express Delivery stipulates that if the legitimate rights and interests of users are damaged due to delay, loss, damage or shortage of internal parts, users may claim compensation from the enterprise to which the trademark, name and express waybill belong or the enterprise that actually provides express service.
Tens of thousands of packages were flooded after the rainstorm in Hubei Province. 1 Not long ago, large-scale rainfall all over the country brought troubles to many people.
It is reported that tens of thousands of packages in a logistics warehouse in Nanzhang County, Hubei Province were flooded, with a water depth of one meter and a loss of more than one million, which also caused many netizens to watch.
In order to rescue the flooded packages as much as possible, some employees and enthusiastic citizens use water basins to float and transport goods on the water. The person in charge of the logistics warehouse said that I didn't expect the flood to come too hard, and the company is now unable to operate.
Appeal to the public to understand more if the express delivery is slow recently.
In the delivery process, disputes caused by damage or loss of express mail occur from time to time. The Provisional Regulations on Express Delivery stipulates that if the legitimate rights and interests of users are damaged due to delay, loss, damage or shortage of internal parts, users may claim compensation from the enterprise to which the trademark, name and express waybill belong or the enterprise that actually provides express service.
In addition, if the express mail is delayed, lost, damaged or the internal parts are missing, the liability for compensation for the insured express mail shall be determined according to the insured rules agreed between the express delivery enterprise and the sender; For uninsured express mail, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law. Encourage insurance companies to develop express loss liability insurance, and encourage enterprises engaged in express delivery business to take out insurance.
After the rainstorm in Hubei, tens of thousands of packages were flooded. 2 In previous years, a courier collection point in Nanchang, Jiangxi Province was flooded, and all the parcels were soaked in water.
Last year, on the expressway from Yubei, Chongqing to Guang 'an, Sichuan, a 4-ton express truck spontaneously ignited and tens of thousands of express deliveries were burned. The cause of the fire is under investigation.
Yesterday morning in Nantong, a courier car caught fire. After the rescue of the fire brigade 15 minutes, the fire was successfully put out, but several couriers were burned.
There are so many express delivery accidents, are there any for you? So how should we protect our rights and interests when our express delivery is damaged?
According to Article 321 of the Contract Law of People's Republic of China (PRC), if the damage or loss of goods occurs in a certain section of multimodal transport, the relevant legal provisions on the mode of transport in that section shall apply to the limitation of liability and compensation of multimodal transport operators. If the transport section of the damaged or lost goods cannot be determined, it shall be liable for damages in accordance with the provisions of this chapter.
Article 61 After the contract comes into effect, the parties have not agreed or clearly agreed on the quality, price or remuneration, place of performance, etc. They can supplement the agreement; No supplementary agreement can be reached. Conforming to the relevant provisions of the contract or trading habits.
In other words, if the courier is burned, the courier company should compensate the sender in time, and our consumers will apply to the seller for a refund or exchange if they don't receive the goods! ! !