1. Taobao stores are accused of trademark infringement and will face civil compensation and administrative penalties if the complaint is true. The civil liability for trademark infringement mainly includes: stopping the infringement, compensating for losses, making an apology and eliminating the impact. 2. Legal basis: 1. Article 56 of the "Trademark Law" stipulates that the amount of compensation for infringement of the exclusive right to use a trademark shall be the benefits obtained by the infringer due to the infringement during the period of infringement, or the amount of compensation obtained by the infringer due to the infringement during the period of infringement. The losses suffered include reasonable expenses paid by the infringer to stop the infringement. If the benefits obtained by the infringer due to the infringement as mentioned in the preceding paragraph, or the losses suffered by the infringed party due to the infringement are difficult to determine, the people's court shall award a compensation of not more than 500,000 yuan based on the circumstances of the infringement. 2. Article 21 of the "Interpretations of the Supreme People's Court on Several Issues Concerning the Application of Law in the Trial of Civil Trademark Dispute Cases" stipulates: When hearing cases of disputes over infringement of exclusive rights to registered trademarks, the People's Court shall, in accordance with Article 134 of the General Principles of the Civil Law, According to the provisions of Article 53 of the Trademark Law and the specific circumstances of the case, the infringer can be judged to bear civil liabilities such as stopping the infringement, removing obstacles, eliminating dangers, compensating losses, and eliminating impacts. It can also impose fines and confiscate infringing goods and counterfeit trademarks. and civil sanction decisions on materials, tools, equipment and other property specifically used to produce infringing goods. The amount of the fine can be determined with reference to the provisions of the "Regulations on the Implementation of the Trademark Law of the People's Republic of China". 3. Article 53 of the Trademark Law stipulates that if there is any infringement of the exclusive right to use a registered trademark as listed in Article 52 of this Law, and a dispute arises, it shall be settled through negotiation by the parties; if the parties are unwilling to negotiate or the negotiation fails, the trademark The registrant or interested party may file a lawsuit in the People's Court or request the industrial and commercial administration department to handle the matter. When the industrial and commercial administration department determines that the infringement is established, it shall order the infringement to cease immediately, confiscate and destroy the infringing goods and tools specifically used to manufacture infringing goods and counterfeit registered trademarks, and may impose a fine. If the party concerned is dissatisfied with the handling decision, he may file a lawsuit with the People's Court in accordance with the "Administrative Procedure Law of the People's Republic of China" within fifteen days from the date of receipt of the handling notice; if the infringer does not file a lawsuit or perform the duties upon expiration of the time limit, the industrial and commercial administration shall The department may apply to the People's Court for compulsory enforcement. The industrial and commercial administrative department handling the case may mediate the amount of compensation for infringement of trademark exclusive rights at the request of the parties; if mediation fails, the parties may file a lawsuit in the People's Court in accordance with the Civil Procedure Law of the People's Republic of China. 4. Article 52 of the "Regulations on the Implementation of the Trademark Law of the People's Republic of China" stipulates that for infringement of the exclusive right to register a trademark, the amount of the fine shall be less than three times the illegal business volume; if the illegal business volume cannot be calculated, the fine shall be The amount is less than 100,000 yuan.