In March, 20021,Ms. Zhang, the main driver of a Tesla in Henan Province, was hospitalized because her parents were injured because of Tesla's brake failure. Later, because she refused to accept Tesla's treatment, she chose to sit on the roof and play the recording with a loudspeaker to safeguard her rights, which attracted public attention. Recently, at the Shanghai Auto Show, Ms. Zhang wore a print? Brake failure? The clothes with the words ""climbed onto the roof of the car and were detained by the police for 5 days to defend their rights.

Shanghai Auto Show? Tesla defends rights? After the incident, Tesla's attitude is still extremely tough. Tesla's official blog published a long article on the same day, saying that uncompromising and unreasonable demands are our attitude, which once again triggered a wave of public opinion throughout the network and even attracted many official media and government WeChat official accounts to criticize Tesla's service attitude.

There seems to be no preemptive registration.

Tesla accidents are frequent. Recently, a traffic accident happened in Shenzhen. On May 18, Tesla owners sent a group video at Friends of Tesla, claiming that they were driving a Tesla model. Out of control? . There was still a certain distance from the taxi in front. We used to brake to slow down, but suddenly we couldn't brake. Even if we try, the steering wheel will not move and the car will go forward. In addition to hitting the taxi in front, it also hit a big truck and finally stopped us.

The owner said that the whole car was like a crash at that time, the whole car system was out of control, the brakes were useless, and the steering wheel could not move. After the accident, the owner did not slow down or call the police. Beijing Tesla learned that the vehicle had an accident after the sale. After understanding the situation, Tesla responded quickly? It will not be a fault signal pushed to the background of Tesla, and Tesla will contact the owner to understand the situation.

In this regard, on June 5438+February 2 1 day, the official Weibo @ Tesla customer service of Tesla Motors (Beijing) Co., Ltd. responded that Tesla contacted the owner of the accident in Shenzhen for the first time, and after confirming the safety of the owner, he quickly investigated the vehicle status at the time of the accident.

By reading and analyzing the vehicle data, it is found that during the acceleration and secondary collision of the vehicle, the driver continuously stepped on the accelerator pedal, but did not step on the brake pedal. This is the cause of the accident.

What do you think of Tesla's discovery?