In this case, taking clothes directly to the counter to ask for a replacement will generally be rejected, but there are many other solutions. For example, you can discuss it with the sales staff in a euphemistic way and ask them to help you find a way. The rules of the shopping mall are definitely not to exchange goods, but people are alive, and the salesperson can definitely find a way, but you must discuss with each other in a friendly tone; Then, whether the removed trademark can be restored, or whether the trademark can be restored by other means and then exchanged at the counter, etc. As long as it is handled flexibly, the purpose of exchange can still be achieved.