1. As long as the hole existed before shipment and was not caused by you, the product has quality problems and you can request a return or exchange.

2. The seller agreed to replace it, so there will be no problem. The reason why we have to wait until the eighth day of the lunar month is probably because express delivery is now on holiday and its stores are also closed. During the Spring Festival, this is normal but also helpless.

3. My suggestion is: as long as the content promised by the seller is on Want Want, you can rest assured (this way he can’t rely on it), let alone think about how to restrain his behavior. Of course, it is best for the agreement between you to be detailed, including: he already knows about cutting off the trademark, he admits that it is a quality problem and does not think that you deliberately damaged it to blackmail him, and you have discussed who is responsible for the postage. . In this case, subsequent returns and exchanges will not cause problems.

4. Take photos of the holes in the product before returning it to prevent the seller from cheating.