I am Shenzhen Jiuhe intellectual property agent. Trademark application numbers: 20936523, 20936758, 20936832, 20936926, 411421,4 165438. Customers with trademarks above 20757688, 20757703, 207579 19, 20757877, 20757765, 20757969, 20757957 and 20758079 have all changed their agencies. The purpose is to receive files. Because the previous organization no longer exists. In order not to affect the materials received, the customer changed the agency around 20 17.6, and the Trademark Office official website also found that the certificate was mailed on 201654381October. The organization has been successfully changed first, and the certificates were issued later, but in the end, all the certificates were sent to the original organization. (The document was not returned after it was received, but it didn't) We didn't receive any information. Customers spend money to change, but still can't receive the documents. We called the change office and the dispatching room, and both sides said they were just following the procedure. The dispatching room also said that it didn't know why it was sent to the original agent. How to deal with this problem? It is impossible for customers to spend money to reissue certificates, right?

After investigation, it was found that the first trial of the above-mentioned trademark change application was completed later than the scheduled registration announcement time, so the Trademark Registration Certificate was issued to the organization before the change. In the above situation, you can submit an application for a replacement registration certificate.