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Is the flagship store on Taobao authentic?

Taobao flagship stores are generally genuine products, so please read the names clearly. Merchant name: *Flagship store. The format is certain, brand flagship store, such as Boss official flagship store. Others include specialty stores, factory direct sales, franchises, discounts, and other different names.

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The price of the flagship store is usually the same as that of the specialty store, or the price is slightly higher. But when doing activities, there are more benefits. The flagship store has a full range of products and great customer service.

Flagship stores are generally established by the government, while specialty stores are agents in different regions. The product quality is similar, the content of activities is different, and the best-selling products are different, which means healthy sales.

Reference materials

If a buyer submits a compensation application to Taobao for a seller who participates in the "7-day no-reason return and exchange" service of the consumer protection service, Taobao has the right to Ordinary people will conduct a superficial review of the supporting documents submitted by both parties to the transaction and make judgments based on the information. Both parties to the transaction should ensure the authenticity and legality of the information they submit. Taobao does not assume any responsibility for damage caused by Taobao's incorrect judgment due to the submitted information.

Sellers should read these rules carefully before applying for the "7-day no-reason return or exchange" service. Once a seller applies for this service and successfully submits relevant information, it will default to confirming and accepting all the contents of these rules, and it will also default to confirming and accepting the "Consumer Protection Service "Guaranteeing the Authenticity of Product Descriptions" Service Rules".

Buyers should carefully read and accept all the contents of these rules before submitting an application for "7-day no-reason return or exchange" compensation.

The services defined in these rules may appear as a brief description of "7-day return" elsewhere on the website.

The definition of "advance compensation": When a Taobao buyer and a seller who has signed a "Consumer Protection Service Agreement" conduct a transaction through the Alipay service, if the buyer's rights and interests are damaged due to the transaction, and in If the buyer's direct request to the seller fails, the buyer has the right to lodge a complaint against the seller on Taobao and apply for compensation after the transaction is successful. When Taobao determines that the buyer's compensation application is established according to relevant rules, it has the right to notify Alipay to directly deduct the corresponding amount from the seller's Alipay account and pay the buyer.