There will be corresponding penalties and deductions. The specific rules are as follows:

1. Point deduction processing

1. Within 2 working days of the deadline for producing evidence, Deleting the supply product information or album pictures or pictures from other sections of Wangpu corresponding to the complaint will result in a deduction of 1 point each time.

2. For manual intervention, 2 points will be deducted each time, and the supply product information or album pictures and pictures in other sections of Wangpu corresponding to the complaint will be deleted.

Two: Penalty Rules

1. A warning will be given if the points are deducted between 12 points and 24 points (including 12 points);

2. The points are deducted 24 points If the score is between 36 and 36 points (including 24 points), the permission will be suspended for 7 days;

3. The deducted points will be between 36 and 48 points (including 36 points) and the permission will be suspended for 15 days;

4. Points deducted between 48 points and 60 points (including 48 points) will be suspended for 30 days;

5. Accounts will be closed if the score is 60 points or above.

Extended information

The purpose of formulating Taobao rules is to protect the new business civilization that promotes openness, transparency, sharing and responsibility, protect the legitimate rights and interests of Taobao users, and maintain the normal operating order of Taobao. , these rules are formulated in accordance with the "Great Taobao Declaration" and the "Taobao Service Agreement".

To open a Taobao store, you must pass the Taobao store opening exam. This is a new rule that Taobao launched for new sellers at the end of 2010. The main content of the exam is "Taobao Rules". The exam score must reach 60 points to pass, and the accuracy of the basic questions must be 100%

Taobao Official Website - Taobao Rules