1. Specific analysis
1. Sangfor is the name of Sangfor after its revision. It is a device that specifically serves the network.
2. Sangfor Technology products are divided into two categories. One is the network security product line, including: SSL VPN, IPSEC VPN, Internet Behavior Management (AC), Next Generation Firewall (NGAF), second generation Internet behavior management - secure desktop. One category is the network optimization product line, including: Internet Optimization Gateway (SG), Traffic Management (BM), Application Delivery (AD), WAN Optimization (WOC), and Application Performance Management (APM).
II.: About Sangfor Technology Co., Ltd.
1. Sangfor Technology Co., Ltd. is China’s leading supplier of cutting-edge network equipment. It was established in Shenzhen in 2000 and is committed to providing quality products. Excellent Internet network equipment helps users' businesses successfully transform to the Internet. At present, Sangfor Technology has nearly 1,000 employees and 42 branches around the world. The employees are located in major cities in mainland China and the United Kingdom, Singapore, Malaysia, Thailand, Hong Kong and other countries and regions.
2. As of December 31, 2011, the number of end users of Sangfor Technology has exceeded 18,000, including world-renowned companies such as General Electric, Shell Oil, Toyota Motor, China Mobile, as well as the Chinese people Banks, State-owned Assets Supervision and Administration Commission, Ministry of Land and Resources, Ministry of Foreign Affairs and other important government agencies. From 2005 to 2011, Sangfor Technology has been ranked among Deloitte's "Asia-Pacific High-Tech Fast 500" for seven consecutive years, and has been named "China's Outstanding Employer" by Fortune magazine for two consecutive years.
3. Sangfor Customer Service Center is currently the largest and most professional CTI call center among Chinese industry manufacturers. The center has nearly 60 call seats and can accommodate more than 100 people. The center integrates CTI and CRM systems, and customer after-sales issues are entered into the CRM system as soon as possible to establish and improve the customer service information system. At the same time, Sangfor is the first in the industry to establish a professional service team and advanced service teams including: call center front desk (product technical consulting experts), call center backend (technical problem handling experts), key customer service managers, regional on-site service experts, and technical training instructors. Customer service system. In early 2009, Sangfor’s customer service department officially passed the ISO9001:2008 quality management system certification.
(
Reference: Baidu: Sangfor Technology)