How to write a sales assistant work plan? As a sales assistant, when the working time is about to end, you need to make a work plan for the next period of time. Below are 5 excellent sales assistant work plans that I have compiled for you_Sales Assistant Personal Work Plan Sample, everyone is welcome to learn from it. For reference, I hope it will be helpful to everyone.
Selection of Sales Assistant Work Plan (1)
In the new year, the company will also usher in greater development. In order to keep up with the progress of the times, I will also Developed corresponding work plans and put forward some small suggestions of my own.
1. Development of new customers The 21st century is a century of developed information. When developing new customers, we can find new customers through the Internet, newspapers, magazines and other channels. In addition, it is also important to let customers know about the company. Here I have some suggestions. If you have time, you can send more information so that more people can learn about the company and our products, and win more for the company. customer resources. In terms of customer follow-up, I am mainly responsible for sending samples and picture albums, and the sales staff are responsible for subsequent follow-up. Of course, I also need to know where the customer is at. I can also follow up when the sales staff is out. I will tabulate statistics for each newly developed customer, and we can analyze the gains and losses in developing the customer. It is recommended to hold a regular meeting every half month to analyze the status of recent customers. We can make a summary for customers who have not completed transactions for better follow-up. We can also share it for customers who have completed transactions for everyone to learn from.
2. Maintenance of old customers
A. Reply to the delivery date After each order is placed, I will promptly reply to the delivery date. If there is any problem with the delivery date, I will communicate with the customer. If If the customer cannot accept the delay, I will coordinate with the production department and try my best to meet the customer's requirements.
B. Follow-up of goods There may be one or another situation in the production process of the product, which delays the shipment. At this time, communication with the production department is particularly important. When communicating with the production department, I will try my best to coordinate the convenient relationship and handle the matter calmly to ensure timely shipment. After shipment, feedback the freight or courier company's phone number, delivery date, order number and other information to the customer for customer inquiry and receipt.
C. Product improvement The improvement of the company's products is a kind of progress for the company. When we launch a new product, we must first send samples to customers and obtain their approval before they can be used. If they do not accept it, We will make corresponding improvements to meet their needs.
D. Return visits and communication We do not regularly conduct return visits to old customers. During holidays, we must send greetings and blessings. On important days, we can send small gifts to enhance feelings. In normal times, we also need to keep in touch with customers and care about their conditions. We can usually communicate emotionally through phone calls, QQEAMI, etc. If it is convenient, we can visit customers at home to promote the relationship between us and customers. For the problems reported by major customers, we will focus on solving them and provide timely feedback to them to make them feel valued. Of course, we will not ignore the problems of ordinary customers. In short, communication is the key to maintaining customer relationships. We will do our best to maintain a good relationship with our customers.
3. It is recommended that it is necessary for the company’s employees to be familiar with the company’s products. In order to develop, the company may have product improvements or launch new products. It is recommended that the company conduct some product training frequently so that we can have a better understanding of our company's products. In addition, learning on the job is also very important. If you have time, it is recommended that the company carry out some work skills training so that everyone can grow faster. Also, we can carry out some activities after work, such as mountain climbing, swimming, table tennis matches, badminton matches, etc. to enrich our spare time life. The company can have its own corporate culture and create its own monthly magazine.
Selected Sales Assistant Work Plans (2)
1. Continue to learn and consolidate yourself
For the subject of learning, we have no adjectives That sums it up. Learning is an eternal theme for us humans. The times are changing rapidly. If we do not learn on the way forward, we may soon be eliminated by this era.
It can be seen from the little things around us that the older generation is very insensitive to smartphones, so gradually, their concepts will be eliminated by this era. As a salesperson, if you don't move forward in thinking, you will be eliminated by this industry. So in the next year, keep a clear mind, maintain a lifelong learning mentality, create greater glory at work, and leave more traces of growth on this road, making your life more full and colorful.
2. Take root in your position and do your job well
Each of us needs to give our sincerity in our position. Sometimes our work has spirituality, which can judge whether we are attentive and see our efforts. Therefore, as an assistant, I should work harder to gain a firm foothold, accumulate energy in this position, and prepare myself for becoming a full-time employee. This is something I must persist in. During the period of studying with the master, I learned a lot. She is a very motivated person who likes to learn. I follow her not like a master and apprentice, but like a friend who studies together. We communicate and discuss with each other. It's a real honor to know her and I respect her so much. I will continue to learn from her and create my own color in this position!
3. Learn to be grateful and continue to grow
Whether it is life or work, I think we should all be grateful With a grateful heart, we should be grateful to our families. We should always be grateful to our colleagues, because they are my partners along the way and my family. When treating customers, we should maintain a grateful heart. Only by thinking from the customer's perspective can we make some breakthroughs and achieve some results. Therefore, it is very important to learn to be grateful at work. This can make us grow and realize a more different world! In the next year of work, we may encounter many twists and turns, but I I have already decided, I will go all the way, will not be defeated, and go on bravely and firmly!
Selected Sales Assistant Work Plan (3)
Since switching to sales It has been half a year since I joined the Ministry. Looking back on the road I have traveled and the things I have experienced in the past six months, I no longer have as many emotions as when I first came here, nor as many surprises. Instead, I have a rare sense of calmness. , with an extra calm attitude. In the past six months, under the leadership of the company's leaders and with the full assistance of department colleagues, I have been focusing on my own job, making the sales work proceed smoothly.
Although the sales situation is good, the payment recovery rate is still not too optimistic. The reason is that the group headquarters does not pay in time. In the second half of 20_, I will try my best to overcome this factor and negotiate feedback issues with the company in a timely manner to solve the problem of repayment.
The content and feelings of sales work are summarized as follows:
① Assign some telephone business or business that requires delivery to business managers, and assist them to seize orders;
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② Communicate frequently and frequently with sales staff, analyze market conditions, existing problems and response plans, in order to achieve mutual improvement;
③ Execution of the contract: Assist the business manager And supervise the completion of the contract;
Handle the company's door-to-door business, deal with problems that arise during the product sales process, and conduct friendly communication with various departments; and clear up the accounts payable in previous years with the group headquarters. The accounts of previous years were not handled by me, and some missing documents and price or other issues have brought a lot of trouble to the current work; promote each new product, keep in close contact with each dealer, and organize sales according to the region. Analyze the differences between industries and audiences; In daily work, after receiving the tasks assigned by the leadership, I actively start to complete the tasks on time while ensuring the quality of the work.
After six months of work, there are still many problems and deficiencies in my work. I need to learn from other salesmen and peers in terms of working methods and skills. In the second half of the year, I plan to build on the gains and losses in the previous work. Learn from each other's strengths and offset weaknesses, and focus on the following aspects:
(1) Ensure the completion of the annual sales tasks, actively collect information and summarize it in a timely manner;
(2) Efforts to assist The sales work of the business manager involves carefully communicating with customers in terms of product price, quantity, quality and their own service attitude;
(3) Carefully review the accuracy of sales reports;
(4) Timely processing of borrowed items and returns;
(5) Maintaining customer relationships and constantly developing new customers.
(6) Try to do everything well and persist!
Finally, I would like to summarize the problems that arise in the sales process as follows:
( 1) The warehouse has insufficient inventory. Although the minimum inventory quantity of each product is marked on the inventory table, the actual quantity does not match, and many products are even out of stock. When there is not much inventory, it is recommended that the warehouse contact production in time to place orders, or contact sales to remind them to place orders. Most of the cases of missing orders are related to insufficient inventory.
(2) Purchase returns are not timely. The return time is always delayed. Regarding this phenomenon, the purchasing staff's attitude is mostly that it doesn't matter. They rarely think about how to solve the problem with the supplier. Instead, they hope that the sales staff will communicate with the customer to delay the time. This will reduce our credibility with our customers. (This phenomenon is very serious)
(3) Quality inspection and procurement handling of supplier returns. Many unqualified products, due to time delays, were finally picked over and over again under forced circumstances and sold as qualified products. This is very inconsistent with our belief in "pursuing high quality". There are often things that are taken out that embarrass the salesperson because of quality issues.
Finally, I would like to thank all the leaders for providing me with this job, which gives me the opportunity to improve and make progress together with everyone; I would like to thank every colleague for their contribution to my work this year. Enthusiastic help and caring. Although I still have many shortcomings in experience and ability, I believe that hard work can make up for weakness. As long as we understand each other more, communicate more, and make unremitting efforts, I believe that such and such a company will be better tomorrow! < /p>
Selected Sales Assistant Work Plans (4)
In the blink of an eye, we are entering a new year - 20_ years. The new year is a year full of challenges, opportunities and pressures. The first year was also a very important year for me. It has been 4 years since I started working. The pressure from family, life and work drives me to work hard and study hard. Here, I have established a 20_ annual company sales work plan so that I can make greater progress and achievements in the new year.
1. Be familiar with the company’s new rules and regulations and business development work. The company is constantly reforming and formulating new regulations, especially in the litigation business, arranging professional legal affairs personnel to assist. As a senior salesperson of the company, you must take personal responsibility and carry out business work with all your strength while abiding by the company's regulations.
1. In the first quarter, litigation business development was the main focus. Conduct litigation business development based on existing old customer resources, develop all customers who may have litigation needs, and arrange legal affairs specialists to meet and negotiate with customers who are interested in cooperation. During this period, at least two litigation matters were facilitated, with agency fees reaching more than 80,000 yuan (40,000 yuan per case). While developing litigation business, we should not abandon various types of business assigned by such customers, maintain regular contact with such customers, and report in a timely manner the progress of the business assigned by such customers.
2. In the second quarter, we will focus on trademark and patent business. Develop customers through various business development methods such as going to professional markets, participating in professional trade fairs, surfing the Internet, making phone calls, and visiting strangers, and strengthen emotional contact with old customers to form a recurring customer group. So that the agency fee reaches more than 48,000 yuan
(the monthly agency fee is not less than 12,000 yuan). While vigorously exploring the market, we must not abandon various types of business assigned by such customers, maintain regular contact with such customers, and promptly report the progress of the business assigned by such customers.
3. The "National Day" and "Mid-Autumn Festival" double festivals in the third quarter, as well as the unlimited business opportunities brought by 20_, will bring a good start to the second half of the year. Moreover, as I have relatively improved my professional knowledge and comprehensive capabilities in high-end business, I will conduct targeted development for customers with larger scale enterprises that meet the requirements of "China's Well-known Trademarks" or "Guangdong Province Trademarks". Cooperating customers can arrange for business managers to meet and negotiate, and strive to sign a "Guangdong Provincial Trademark", with an undertaking fee of more than 75,000 yuan. While developing well-known trademarks and trademark business, you should not lose sight of the various businesses assigned by these customers, maintain regular contact with these customers, and report the progress of the assigned business in a timely manner.
4. The fourth quarter is the end of the year. At this time, we must do our best to maintain the business status assigned by old customers. First of all, we must gradually understand the customer resources with potential development among old customers, find out the loopholes, make targeted feasible suggestions, and strive to fully protect the intellectual property rights of the customer company. The agency fee will be at least 1 per month. More than 10,000 yuan.
2. Develop a study plan. Learning is crucial for business personnel because it is directly related to a business person's pace of advancing with the times and the vitality of the business. I will adjust my learning direction as needed to replenish new energy. Professional knowledge and comprehensive abilities are all what I want to master. Only by knowing yourself and the enemy can you be victorious in every battle. I also hope that the business manager will give me support in this regard.
3. Enhance the sense of responsibility, enhance service awareness, and enhance team awareness. Actively and proactively get the work done and implemented. I will do my best to reduce the pressure on leadership.
The above is my work plan for 20_. It may be very immature. I hope the leaders will correct me. The train runs fast because of the headband. I hope to get correct guidance and help from company leaders and department leaders. Looking forward to 20_, I will work harder, treat every business seriously and responsibly, and strive to win opportunities to seek more customers, win more orders, and improve business development. I believe that I will complete new tasks and be able to meet new challenges in 20_.
Selection of sales assistant work plan (5)
1. Actual investment and development operations
1. After the return visit, follow up by phone, continue to negotiate on the door, and do a good job Order completion and follow-up work.
2. Study investment information and have a thorough understanding of the 3+2+3 combined marketing model; attend regular meetings to learn from each other’s strengths and weaknesses, seek advice from outstanding employees with outstanding performance, and learn and utilize others’ advanced experience in a timely manner.
3. Keep a daily work diary and record in detail the daily market conditions.
4. Continue to pay back visits to wine merchants in six counties and districts in __, limiting the year to year to three counties and districts that did not have return visits due to time constraints: __ city, _ county, and _ county. The return visit is completed. During the return visit, the new wine merchant information will be supplemented and improved.
2. The company’s human resources management
1. Strive to create competitive salary and benefits, based on local social development, talent market and salary and benefit trends in the same industry, and combined with the company’s specific conditions , timely adjustment of salary cost budget and control. We will do a good job in distributing salaries and benefits, and apply for social insurance for eligible employees in a timely manner.
2. Based on the company's current human resources management situation, refer to advanced human resources management experience, innovate and establish a new human resources management system that is more suitable for the company's business development.
3. Plan the work plan of the company's human resources department for __ years, and assist each department in planning human resources.
4. Pay attention to job analysis, strengthen the application of job analysis results in actual work, make job designs in a timely manner, and design company job descriptions objectively and scientifically.
5. The company’s part-time personnel must also be included in the company’s overall human resources management system.
6. Standardize the company's employee recruitment and employment procedures, and conduct employee recruitment through multiple channels (talent market, local mainstream newspapers, industry newspapers, campus recruitment, talent recruitment network, company website, internal selection and introduction) ; Emphasis on practicality, introducing a variety of scientific, reasonable and easy-to-operate employee screening methods (screening resumes, professional written tests, structured interviews, semi-structured interviews, unstructured interviews, psychological tests, leaderless group discussions, role plays, Basket work, management games).
7. Make performance management the focus of the company's human resources management, and conduct performance work plans, performance monitoring and coaching, and performance appraisals (management by objectives, balanced scorecard, benchmarking and surpassing, KPI key performance Indicator method), performance feedback interview, performance improvement (excellent performance standards, Six Sigma management, ISO quality management system, benchmark exceeding), application of performance results (can be applied to employee recruitment, personnel deployment, bonus distribution, employee training and development, employee Career planning and design) to pay attention and follow up throughout the process.
8. Elevate human resources training and development to the company's strategic level, attach great importance to the decision-making analysis of training and development, focus on the practicality and company-oriented training content, and implement the organizational management of training and development.
9. Strive to maintain harmonious employee relations, treat employees well, and plan their career development in the company.
3. Office and logistics support
1. Work together with Manager Wang to make investment calls.
2. Prepare to open the ___(___) toll-free number [number___(___)_______] at the Shibei Branch of Tietong Company. A deposit of 300 yuan was paid two years ago.
3. Outsourcing building property management, paying electricity bills, picking up mail, consulting on property management matters, etc.
4. Assist Manager Wang with office work.
5. Ensure that the computer and all-in-one printing and copying machine are running normally, and pay attention to daily operations.
6. Provide all kinds of logistical support for the managers of the market development department who are away on business (mainly assisting Manager Wang with copying, faxing, phone calls, document input into the computer, reimbursement, shopping, etc.).
I often say this to myself: work happily and live happily. The work that you have to do most of your life should not be regarded as a cup of bitter wine, but as a fine wine, which will become more and more fragrant with age.
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