Legal analysis: Returns are not allowed. For online sales, cutting off the trademark will directly affect the second sale of the product. If there are quality problems, you can choose after-sales services such as repair, exchange, or return. , need to negotiate with the seller in time.

Legal basis: "Law of the People's Republic of China on the Protection of Consumer Rights and Interests" Article 24 If the goods or services provided by operators do not meet quality requirements, consumers may Agree to return the goods, or require the operator to perform replacement, repair, etc. obligations. In the absence of national regulations and agreement between the parties, consumers may return goods within seven days from the date of receipt; if the statutory conditions for contract termination are met after seven days, consumers may return goods in a timely manner; if the statutory conditions for contract termination are not met, consumers may require the operator to perform Obligations such as replacement and repair. If returns, replacements or repairs are carried out in accordance with the provisions of the preceding paragraph, the operator shall bear the necessary expenses such as transportation.