Hello!
Just go directly to the Trademark Office to get it with relevant documents. If the company is applying, you need to bring a copy of the company's business license and a power of attorney (stamped with the official seal of the unit) ), the original and copy of the recipient’s ID card. Individual applicants must bring the original and copy of their ID card.
Or entrust a trademark agency to collect it on your behalf. This agency will tell you how to operate it.
If it is not convenient to go to the Trademark Office to collect it in person, we can collect it on your behalf.