Restart your phone and reopen WeChat and the software.

1. Restart the phone and reopen WeChat and software. If the phone crashes due to insufficient memory, it is recommended to close some background programs on the phone and then reopen the two software programs. It is recommended to reinstall them before proceeding. Open, the phone is infected, it is recommended to use mobile phone anti-virus software to check for viruses and then reopen the software.

2. It is caused by too many apps running in the background on your phone. Clean up the apps running in the background. There is insufficient memory on the phone. Try clearing the memory on the phone. There is a network problem, try changing to a stable network.