Generally, it is signed by the agent, and you need to go to the agent to get the parts yourself. Usually the nearest rookie station.

If the agent doesn't have it.

1. If the courier is signed, contact the seller as soon as possible, and ask the seller to contact the courier customer service to verify the situation. It usually takes half a day to get a solution.

2. Shopping coincides with holidays or big promotions, and there are many cases where goods are confiscated but the courier has signed for them. This reason is mostly due to the courier, because some courier companies have appropriate input rate, and abnormal requirements 100% receive appropriate input, which also leads to the situation that the courier signs for it.

3. When the order address is not the usual address, the express delivery has been signed, which may be signed by family or friends. Just ask your family and friends.

Extended data

Cainiao Post Station is a community-oriented and campus-oriented logistics service platform led by Cainiao.com.. As one of the five strategic directions of rookie network, rookie station provides parcel collection service for online shopping users and is committed to providing consumers with diversified last mile services.

At present, in the construction of terminal distribution network, in cities, more than 40,000 rookie stations constitute the urban terminal network of rookie network.