Professor China, who has worked in universities of China, the United States and Japan for many years, once said to me, "Even if China is on a starting line with Japan now, we may not be able to catch up with Japan. The difference in national quality is 30 years. "

An expert in fine management in China is going to spend a year visiting Japan, Germany, Singapore and other countries with the best fine management. At the first stop in Japan, our experts realized that in the past, we only knew that Japanese entrepreneurs were good at refined management, and this refined idea had long been rooted in all aspects of Japanese society.

This summer, the author, as a member of China Fine Management Delegation, made a week-long investigation on Japanese enterprises, universities and government investment promotion agencies. Through what I have seen and heard in a week, I have a deep understanding of the refined management of Japanese enterprises and institutions. What is even more shocking is that this refined idea has been deeply rooted in all aspects of this country. A professor from China said, "Even if China is on a starting line with Japan now, we may not be able to catch up with Japan."

Although it has been half a year, I think it is necessary to record some information. When I am ready to publish this article, I can't help worrying: Will someone read this article and conclude that Wang Zhongqiu has no national pride, or even simply say that I am who I am today?

Pressure drives the Japanese to work hard.

There seems to be an invisible hand behind the Japanese, which drives them to work hard. They urge each other and strive for perfection in their work.

Consciously abide by and urge each other

During working hours, the most common attire of Japanese male white-collar workers is suits, shirts and ties, even when the outdoor temperature exceeds 40 degrees Celsius in summer. It's not surprising that the shop assistant fainted in the street due to heatstroke in such a formal dress on a hot day. Not only white-collar workers, but also taxi drivers are in suits and ties. Although they keep sweating, they just don't take off their coats. In fact, no one may care, but this is their professional habit.

On the streets of Japan, you can often see policemen or security guards in their 60s running to direct vehicles. It is normal for bookstore staff to lie on the ground and wipe the floor and work on their knees. Go to the hotel for dinner, and take off your shoes when you enter the restaurant. When I came out, I found that the waiter had arranged it for us, all of which were put on with their heads facing outwards and their feet stretched out.

In any unit, if someone doesn't work hard or does something wrong, many "nosy" people will come up and accuse him: "Oh, Miss Junzi, why are you doing this?" "Mr Kimura, your mistake made me lose face for you. 1 My Japanese friend and I concluded: "Japanese people would rather pay more for themselves, but they must also gain or retain the right to intervene and blame others. The friend replied, "That's true. This is an atmosphere that forces you to improve. "

Busy at work, too busy to dream.

If the work is not finished, it is impossible for the Japanese to get off work, which is a habit of them. Many people who can't finish their work at once have to put off their work. At 8 o'clock one night, we passed the door of Sumitomo, a fortune 500 company, and a large number of employees didn't get off work until then. We are very confused. Is it collective overtime or something? At night 1 1: 30, we saw crowds surging in the subway station. Many people work two jobs a day and fall asleep as soon as they get on the bus. They are too tired.

In Japan, the average age of men getting married is 35, and the average age of fathers is 36. Many people are afraid to get married, and some people are afraid to have children, especially professional women. Because having children in a woman's life often means the end of her career. The main reason why women don't come out to work is that children can't take care of others. It is more expensive to ask a person to take care of the children than to find a job yourself. I have taken care of my children for five or six years, but I can't keep up with the development of society, so I have to continue to be a housewife.

I think politicians are forcing the Japanese to work hard, and government policies are forcing you to work hard. Japanese income tax is very high, 45%; The inheritance tax is higher, 70%. You can't put money there to prepare for retirement. At the age of 65, it is possible to support yourself with government subsidies, and then you can stop fighting.

The country puts too much pressure on you, so you must work hard. A Japanese friend told me, "Japanese people don't dream, how can they have time to dream?" After listening to 1, I feel inexplicably sad.

Interpersonal mutual trust and order maintenance

Despite the great pressure, Japanese life is calm and orderly. This can be felt from the details of the city appearance in Tokyo. The greening rate is extremely high, and almost no bare land can be seen. Even if a small corner is left occasionally, a tree will be planted or a few pots of flowers will be placed.

No one will pick up what is lost on the road and put it in his pocket ―― honesty prevails in the whole society.

Houses in Tokyo generally don't have security doors, and many doors are thin wooden doors and glass doors. Occasionally, there is an anti-theft net on the first floor, and I have never seen an anti-theft net above the second floor. We are surprised, why don't they worry about burglary? Moreover, most bicycles are unlocked, and even motorcycles are left outside at night, so there is nothing to worry about.

On the train, in the hotel, in the conference room, and even in the restaurant, no one moved any more expensive bags. Kyoto railway station is crowded with people, and the restaurants next to it are also crowded with people. There are seven or eight bags scattered on the dining table, and no one is seen. Therefore, Westerners always hear China people say, "You go first and I'll watch here." People still don't understand what this means. Why "look" at it?

There is no such thing as "rounds" in several hotels where we stayed. Leave when it's time to go. Put the sign there and check out. When staying in hotels in China, the procedure of "ward round" is essential when leaving, and many hotels also have price lists of compensation for damage to goods, showing deep distrust. One of our teachers took the subway in Japan and put his suit on a hanger. Those who forget to pick it up will be sent to the next station for him to pick it up, ironed and folded.

In the downtown business district, it is often seen that women put flip phones in the back pocket of jeans to go shopping, and no one cares. I also met a lady carrying a big bag. The first outward pocket is the wallet. I can see it from 1 meter away. She just wandered around and didn't feel any danger.

We always think that if the gap between the rich and the poor is too big, there will be robbery and theft, but this is not entirely the case. There are also poor people in Japan, at least people all over the world are also poor and homeless. This time, I got a street artist to draw a cartoon for me. The price is 1600 yen. After he finished painting, he felt that the painting was not good, so he only accepted 1000 yen and apologized again and again.

Traffic jam but orderly.

The Japanese are very particular about order. The queue is normal, and consciously keep the distance of 1 meter. On the escalator, people stand humbly on the left, allowing people in a hurry to pass quickly from the right.

In Tokyo, we have seen hundreds of people waiting for the red light at the crossroads, and no one ran the red light. There is no intention of slowing down when the vehicle passes through the intersection, because everyone will definitely abide by the traffic rules, there is no need to slow down, and there is no possibility of an accident. However, when the red light turns green, the vehicle slows down, and the vehicle can pass, and pedestrians in the middle can also pass. As long as there is one person crossing the road, the vehicle will be released. At this time, it embodies the "people-oriented".

The roads in Japan are not necessarily wide, and it is rare to see more than four lanes in one direction. There are even main roads with two-way and one-way lanes. There was a traffic jam on the expressway, but it was not so serious that it was impossible to walk. It's just too slow There is absolutely no one cutting in line, and no one is rushing to honk the horn.

Every time our team goes to a hotel, the hotel people meet them at the intersection in front and guide them how to drive in and where to park. In several hotels where we stayed, there was a sign in the lobby indicating when the "so-and-so team" left the group and arranged it in chronological order to avoid crowding caused by several teams starting together. If the schedule conflicts, the hotel will advise some teams to postpone their departure for five to ten minutes.

A deep sense of crisis

Japan's territory is roughly equivalent to our Sichuan province, but its population density is bigger than that of Sichuan. Japan is a very poor country, because it has a small land, a large population, few resources and frequent typhoons, tsunamis and earthquakes. Because of this, the Japanese have a deep sense of crisis.

Eating hot pot once will make you feel extremely happy.

Japanese schools conduct fire drills once a month and earthquake drills once a quarter. Every family has a compressed disaster prevention package, which contains compressed biscuits, purified water, warm clothes, flashlights and ponchos. The whole Japanese society has only one belief from top to bottom. I have to work hard myself. If I don't, this country will be finished.

Let's visit Toyota Motor Company. Before Toyota made cars, there was no automobile industry in Japan. At that time, cars were called "automatic cars". Making "automatic cars" was first proposed by the second generation of Toyota leaders. He went to England to inspect his car. When he came back, he tried to make his own car and gave up the lucrative textiles. Because of hard work day and night, the man only lived to be in his fifties. Many people in Japan are willing to make self-sacrifice for national development and national progress.

Although Japan is a big automobile country, it is almost impossible for middle-level and below employees to drive to work because of the extremely high parking fees. In many parking lots in Tokyo, 100 yen can only stop 15 minutes. Most Japanese can afford cars, but not many people can afford parking fees!

In our opinion, in a developed society like Japan, it should not be a problem for ordinary people to eat. But the Japanese also eat very little for dinner: vegetables can only cover the bottom of a small dish, and rice is only a small bowl. I have always suspected that Japanese people seldom have enough to eat. At least my friends who work in Japan will feel extremely happy if they can enjoy a meat rinse one day. I really don't know whether Japanese people are so full for health or for stress.

Rent a house with gratitude to the landlord.

Japanese people are under great housing pressure. I dare to guess that this is also intentional by the Japanese government.

Japan's high housing prices are famous all over the world. The average house price in Tokyo is 600,000 yen per square meter (about 40,000 yuan). A person who has worked hard all his life may only be able to mix a small room. Ordinary people simply can't afford to buy a house, and white-collar workers who can afford it can only buy a small house of forty or fifty square meters.

The strangest thing is the way of renting in Japan: not only is the rent extremely high, but the down payment is five months' rent. In addition to the monthly rent, deposit (equivalent to two months' rent) and agency fee, there is also a thank-you fee to be paid to the landlord. It is hard to understand that with such a high degree of marketization in Japan, tenants have to pay the landlord a thank-you fee instead. I think their government did this on purpose, which made the whole nation particularly nervous from top to bottom.

Taxi drivers give social studies to students.

Japanese students are not completely at school. They often drag students out to study. Visit the scenic spots and see how the ancestors spelled it; Visit the enterprise and see how it develops. Let you think and see if you can keep up with the times and adapt to the needs of society. Strictly speaking, this is their civic awareness education and ideological education, or moral education.

They attach great importance to moral education and invest a lot. When we visited Kiyomizu Temple, a world cultural heritage, we met many middle school students. Students are led by taxi drivers instead of teachers. A taxi driver, with four students, will tell the students many things in society for an hour or two, which is what the driver must do. Students take notes and write down their feelings when they return to school.

The whole nation of Japan has a very heavy sense of hardship, and primary school textbooks tell students that this country is difficult to survive; The situation in this country is very dangerous; This country may be defeated by others at any time. Although in the history of Japan, no foreign invaders have ever been able to go deep into Japan (American occupation in World War II is not aggression), Japanese politicians have always believed that if foreigners are strong, they will definitely come in, and if others are developed, Japan's living space will be relatively reduced.

30-year gap between Chinese and Japanese nationals' quality

There is a saying in Japanese society: "Take care of yourself and don't cause trouble to society." Everyone has such a belief that the quality of citizens in the whole society is very high.

Tear off the trademark before throwing away the bottle.

If Japanese residents can't find a trash can on the street for a while, they will take the garbage away and put it in their own trash can at home. A lady accompanied us, and one of us told her, "Miss, you have two hairs on you." "I'm sorry." As she spoke, she took off her hair, wrapped it in a napkin and put it in her pocket.

When eating in the canteen, everyone will clear the table by themselves after eating, a few drops of soup spilled on the table will be wiped off with paper towels, and the cups, plates, dishes and chopsticks will be collected in a centralized storage place.

Of course, there are smokers, but no one will throw ash and cigarette butts. When smoking in the street, they will bring a portable ashtray (I bought two portable ashtrays from Japan specially).

People who walk their dogs in public places must carry garbage bags with them. When a dog poops, it should be carefully cleaned and taken away in a garbage bag, and then the ground should be wiped with a paper towel.

I think human civilization is closely related to garbage disposal. Garbage disposal can be divided into four stages of civilization:

The first stage is "spitting stage", because spitting will litter;

The second stage is the "centralized stacking stage". Beijing is now at this stage, where garbage is concentrated and not littered;

The third stage is "classified treatment stage". In Japan, garbage is divided into three categories: combustible, nonflammable and cans. Personally, I think that most cities in China, including Beijing, have not really reached this stage;

The fourth stage is the "refined management stage", that is, more than three kinds of distribution. For example, people usually throw the bottles into the trash can after drinking coke, while the Japanese will tear off the trademark paper on the coke bottles, throw it into the trash can of combustible materials, and then stuff the bottles into the trash can of bottling cans (because workers also need to tear off the trademark paper after recycling bottles and cans).

Similarly, Japanese people often wash the soy sauce bottles used up at home with clean water and then put them in the trash can, because they need to be cleaned after recycling. For empty bottles made in Mu Si, the Japanese will punch a hole in the bottle body before throwing it into the trash can to avoid potential safety hazards.

By the way, there are many large garbage disposal plants in Tokyo, Japan. Of course there are tall chimneys, but chimneys don't smoke. In addition, there must be a waste heat from the burning of sports waste near the garbage factory to keep the water temperature of the stadium swimming pool, and it can also help people understand their relationship with garbage and the relationship between people and the environment during exercise.

Take care of yourself and don't cause trouble to society.

Japanese people like to take umbrellas when they go out, and they are long-handled umbrellas (many people will insert a long-handled umbrella next to their suitcases when they go out). All public places have a machine with plastic bags in it. Insert an umbrella, put a bag on it and pull it out. When you enter the room with an umbrella, there will be no water drops. We stayed in Japan for so many days, only one day was sunny, but we never felt wet. Even buses have buckets for umbrellas. When you visit some places of interest and enter the room, you must leave your umbrella and shoes outside the door and pick them up when you come back. If you don't return from the original road, put your shoes in a garbage bag and carry them in your hand. There must be a box at the exit to collect garbage bags for shoes.

Japanese people are very polite and always bow. In my opinion, this kind of thing is not only superficial, but also a recognition of society from the bottom of my heart. You should know that the top executives of big companies in your school always walk with their heads down, close their eyes slightly, and shrink themselves. In fact, it is a state of thinking highly of others and thinking lowly of themselves.

We visited two universities, which are very different from those in China. There is no fence, no grand gatehouse, and there is only a very ordinary small sign on the humble gate. Even for a company as big as Toyota, the headquarters building is not luxurious, and the brand is small, low-key and not so arrogant.

Professor China, who has worked in universities of China, the United States and Japan for many years, once said to me, "Even if China is on a starting line with Japan now, we may not be able to catch up with Japan. The difference in national quality is 30 years. "

Although we don't like listening, I can understand that the quality of the people is different.