1. Bedsheets

2. Towels

3. Bath towels

4. Slippers

5. Washing Hair lotion/body wash

6. Soap

7. Toothbrush

8. Comb

9. Mop

Extended information:

1. The waiter must knock on the door before entering the room. The first step after entering is to open the window, then pick up the garbage and throw it out.

2. Next, start making the bed. Remove the quilts, sheets, pillowcases, etc. that have been used by the guests, and replace them one by one according to the bed-making procedure.

3. After all this is over, start cleaning. It should be noted that wet cloth is generally used to wipe wooden furniture, while dry cloth is used to wipe metal and glass furniture. Every small place cannot be missed, and the overall The wiping sequence is circular. During the whole process, various furniture and utensils must be returned to their original positions, and how many daily necessities have been consumed in the room must be checked.

4. Very detailed things, such as the phone should be placed in the middle of the bedside table, the orientation of the pen on the note paper, and when wiping the mirror, you should look sideways to check whether the mirror is clean, etc. The entire cleaning process needs to be taken seriously.

5. After cleaning, use a vacuum cleaner to clean the carpet. Here, the suction nozzle of the vacuum cleaner must move along the texture of the carpet, so that the carpet can be cleaned without damaging the carpet.

6. The last step is to replace the items consumed in the room. If there are any missing items, they must be recorded and reported to the guest room clerk. During the internship, a small incident occurred where a guest damaged an ashtray. Since the guest had not left yet, the waiter explained the situation to the guest when he came back, and it was the guest who ultimately had to compensate.

7. When working in the housekeeping department, the waiters also learned that every employee must have safety awareness, and the waiters must know general fire protection knowledge. In addition, the waiters should also have a better understanding of the hotel's environment and the city, so that they can provide guests with more unexpected services and make them more satisfied.

Baidu Encyclopedia - Room Service Cart

Baidu Encyclopedia - Room Service Cart