I am a novice. How to distinguish his credit when buying a baby from Taobao?
Analysis tip:
1. Check his transaction records for reference.
2. Check each other's comments, especially bad reviews.
3. Take a closer look at the baby introduction.
4. Consult business friends in community forums, and they will often give you good advice.
Second, the price of this seller's product is so low, can I buy it?
Analysis tip:
To be vigilant, you must use Alipay in the transaction. If the other party refuses to use Alipay and you can't make a reasonable firm offer, I suggest you look at other sellers' products again!
Third, he is a clothing company, suddenly selling digital products, and the price is surprisingly low. What happened?
Analysis tip:
If this happens, there are two possibilities. One is that someone inside the company is selling his own things in the name of the company, so he can't guarantee the quality of this product well. Another possibility is that the password of this member has been stolen, and others are using his account to publish other product information, so be careful!
In the transaction:
First, I said it was Alipay, but I temporarily refused to use Alipay under various excuses.
Analysis tip:
1. When trading, there are almost no businessmen who blindly trade without looking at each other's information and product quality.
2. Ask carefully why I can't use Alipay? Of course, it is best to use Alipay. If you can help him solve some problems online, you might as well give him some advice, so your goodwill will double. For example, I have encountered the upgrade of Alipay digital certificate, because the buyer's friend happened to encounter the certificate upgrade in a few days. You can help him solve this problem and then trade with Alipay.
It is irrational to trade rashly without careful verification.
I received a phone call suddenly. A strange customer placed a big order for me. Should I answer it?
Analysis tip:
1, ask him how he got to know you first.
2. See how much you know about the details related to multiple products and whether it is professional.
3. Whether the price and delivery terms are understood and negotiated in great detail, or not at all.
In any case, follow your normal trade flow in the past, don't take shortcuts!
Third, the other party has never used Alipay. Do I still make a deal with him?
Analysis tip:
Alipay is the core guarantee of Alibaba's online transaction security. After the buyer confirms the purchase, he will remit the payment to Alipay first, and Alipay will notify the seller to deliver the goods after confirming the payment. After the buyer receives the goods and confirms his satisfaction, Alipay will pay the seller to complete the transaction, and the initiative is in his hands, worry-free! During the transaction, Alipay, as an honest and neutral third-party organization, fully guarantees the payment security and the interests of buyers and sellers. If the other party insists on not using Alipay, I suggest you choose other enterprises that support Alipay transactions.
After the transaction:
1. What should I do if I have a trade dispute with my customer?
Analysis tip:
1. Contact the agent and legal person of the other party first to see if it is possible to communicate and negotiate.
2. If no settlement can be reached through negotiation, it shall be settled through legal channels. At the same time, you can also go to Taobao forum or customer service for help.
Second, I may have been cheated. What should I do?
Analysis tip:
1. Keep all information during the transaction, including chat records, correspondence, bills of lading, remittance vouchers, account information, contact information, etc.
2. Call the local public security bureau to call the police.
3. Provide Taobao with a signed and sealed copy of the public security organ's filing certificate (case acceptance receipt) or the court's filing notice.