What should I do if I buy fakes in the WeChat circle of friends?
No reason to refund for seven days:
The goods purchased by consumers' circle of friends are protected by the new consumer law and can be refunded for rights protection. Operators sell goods by internet, television, telephone, mail order, etc., and consumers have the right to return the goods within 7 days from the date of receipt. There is no need to explain why. Except unopened audio-visual products and delivered newspapers and periodicals.
The parcel has been opened, but it is not damaged. You can return it:
If the consumer is ready to refund, the product itself is not damaged, such as the cosmetics are unpacked, but as long as the quality is intact, it can be returned!
Complaints to the administrative department must be answered within 7 working days:
If a consumer complains to the relevant administrative department, the department shall handle it within seven working days from the date of receiving the complaint and inform the consumer.
Push ads must be recognized by consumers;
Business operators shall not send commercial information to consumers without their consent or explicit refusal.
The picture is inconsistent with the real thing, and it can be returned through negotiation:
Online shoppers can negotiate with the third-party network platform when they find that the food does not match the photos. If they buy counterfeit products at the live online trade fair, consumers can directly claim compensation from the network platform operators, and the network platform or operators should pay in advance.
It is illegal to disclose personal information after shopping in a circle of friends! It is illegal to sell fake goods!
When using mobile phones and consumers' personal information, operators should clearly indicate the use, manner and scope of mobile phone personal information and obtain the consent of consumers; Operators must keep the personal information of consumers strictly confidential and shall not disclose, sell or illegally provide it to others. In addition, according to the criminal law, selling goods that are known to be counterfeit registered trademarks may face up to seven years in prison.
Make false endorsements for products in the circle of friends and bear joint liability;
Social organizations, other organizations and individuals that recommend commodities or services that have a bearing on consumers' lives and health, thus causing damage to consumers, shall be jointly and severally liable with the operators who provide the commodities or services.
Get triple compensation for consumer fraud:
If a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of the goods purchased or the cost of receiving services!