1. First, go back to the desktop of the mobile phone, press the power button with your finger, and the page of shutdown and restart will appear. Select the power off option to turn off the phone.

2. After the phone is turned off, press and hold the power button and the volume plus button with your fingers at the same time until the pattern of Huawei trademark appears on the page. At this point, the phone will enter recovery mode;

3. In the next page, there will be several options. Use the volume buttons to select up and down, select the option to clear the data, and then wait for the data to be cleared.