1. Commodity quality assurance: As a well-known e-commerce platform, JD.COM has a strict review and screening mechanism for commodity quality, which usually ensures the quality of the goods sold. Pinduoduo is an open platform. It is relatively easy for businesses to settle in, with uneven quality and certain risks.
2. After-sales service: JD.COM has a perfect system and standardized procedures for after-sales service, such as returning goods for seven days without reason, returning goods with quality problems, etc. JD。 COM is generally quick and positive in dealing with the problem goods. However, the after-sales service in Pinduoduo is directly related to the seller, so there is some uncertainty, and the processing speed and quality will be different.